Review (August 2025)

Crisis text line provides free, 24/7 support via text message. we're here for everything: anxiety, depression, suicide, school. text home to 741741.

28.15M

Estimated Revenue

306.73k

Website Visitors

3.3/5

Trustpilot Score

What do we know about Crisis Text Line?

Estimated Revenue (2020)

$28.15M

Total Funding

$30.8M

Total Employees

2300

Founded

2013

Industry

Nonprofit Organization Management

Last Funding Date

Series B Jun 2016

Location

New York, United States

About

Crisis Text Line: Crisis Text Line provides free, 24/7 support via text message. We're here for everything: anxiety, depression, suicide, school. Text HOME to 741741.

Social Links

Alexa Ranking: 248225

What is Crisis Text Line's Revenue?

Crisis Text Line's estimated revenue for 2024 is $28.15M.

What does Crisis Text Line do?

Millions of people are quietly suffering every day. They quietly struggle with depression, anxiety, eating disorders, bullying, suicidal thoughts, and more. Crisis Text Line provides free, 24/7 support for people in crisis in the United States via a medium people already use and trust: text. And we use insights from our work to develop and share innovations in prevention, treatment, and long-term care. Crisis Text Line trains volunteers (like you!) to support people in crisis. With over 70 million crisis messages processed to date, the org is growing quickly, and so is the need. Crisis Text Line is a not-for-profit tech start-up, born from the rib of DoSomething.org.

What are the monthly traffic metrics for Crisistextline?

6/mo Traffic Growth

-8.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

307k

Time on Site

9.2Mins

Bounce Rate

43%

How fast is Crisistextline growing?

Crisistextline has grown by -8.2% in the last 6 months according to SimilarWeb.

How do people interact with Crisistextline?

Last month, Crisistextline received 307k visitors who spent an average of 9.2 minutes on the website and visited 5.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Crisistextline?

207.3k people (68%) visit Crisistextline directly. 66k (22%) people search for them in Google. Whereas, 9.2k (3%) discover Crisistextline through Facebook, Reddit, and YouTube. 9.4k (3%) visitors come from Crisistextline's email newsletters. Finally, 126.6 (0.0%) people come from affiliates and or paid referrals.

Who uses Crisistextline?

Crisistextline's top market is the United States and they receive 285.1k (93.0%) people.
Then the 2nd is Canada with 2.7k (0.9%).
The 3rd is is Switzerland with 2.2k (0.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Crisistextline's ads on Google?

Google Ads

Crisis Text Line | crisistextline.org | It's okay to not be okay‎

https://www.crisistextline.org/textline/

The free, 24/7, confidential text message service for people in crisis. Get the support you need to keep going. Confidential. 24/7. Free.

Crisis Text Line | crisistextline.org | It's okay to not be okay‎

https://www.crisistextline.org/textline/

The free, 24/7, confidential text message service for people in crisis. Get the support you need to keep going. 24/7. Confidential. Free.

Crisis Text Line - Free, 24/7 Crisis Counseling

https://www.crisistextline.org/help-for-depression/

Depression can feel overwhelming. You don’t have to deal with it alone. Connect with a Crisis Counselor to ease your depression. Crisis Counselor. Text us. Get free help.

Mental Health Hotline Number - crisistextline.org‎

https://www.crisistextline.org/

Talk to someone now. Text us for confidential support.

Crisis Counseling Hotline - One Text Away - crisistextline.org‎

http://www.crisistextline.org/textline/

Talk to someone now. Text us for free, 24/7 crisis support. Free · 24/7 · Any Crisis · Confidential Highlights: 24/7 Support, Trained Crisis Counselors, Nationwide Services…

What do Crisistextline's customers say about them?

Review Score

3.3/5

Total Reviews

2

Info

Crisis Text Line
5 Star
50.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
alex

While it's nice to help

Reviewed on 2021-01-11T23:51:12

While it's nice to help, the supervisors treat the volunteer counselors horribly. The supervisors rush you thru calls even though no other texter is on hold.Then when you question them, they freeze your account and stop you from helping.
read more
Jamie

The service is great

Reviewed on 2020-08-26T11:50:04

The service is great, well recommended if someone needs help if they are struggling with loneliness or depression.Give them a sms with the word "Shout" or "Home".
read more

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