Review (August 2025)

Critizr connection is a customer interaction management platform that helps brands become customer-obsessed and deliver memorable customer experiences.

4.1M

Estimated Revenue

892.95k

Website Visitors

2.9/5

Trustpilot Score

What do we know about Critizr?

Estimated Revenue (2020)

$4.1M

Total Funding

$20.34M

Total Employees

82

Founded

2012

Industry

Computer Software

Last Funding Date

Series B Oct 2019

Location

Paris, France

About

Critizr: Critizr helps brands become customer-obsessed and deliver exceptional customer experiences. Critizr's solutions are used by over 30,000 professionals to make sure that every customer matters and support the digital transformation of their establishments.Through a direct connection with their customers, local teams can engage, understand and build loyalty with their customers.

Social Links

What is Critizr's Revenue?

Critizr's estimated revenue for 2024 is $4.1M.

What does Critizr do?

Critizr provides you with the solution to engage, understand and build loyalty with your local customers. We connect your store managers to their customers through digital conversations, feedback, comments, and questions. This direct connection creates proximity between your store teams and their clientele that leads them to be customer-obsessed. With a direct connection to the customers, the store managers get actionable insights to improve the experience and unique opportunities to create conversations with them. Resulting in increased loyalty and reduced customer churn. Critizr Connection is the Customer Engagement solution that enables your front-line staff to engage with your local customers to make your relationships stronger and longer lasting. Thousands of retail professionals do this with Critizr, every day. With Critizr, your retail organisation becomes customer-obsessed.

What are the monthly traffic metrics for Critizr?

6/mo Traffic Growth

-24.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

893k

Time on Site

0.9Mins

Bounce Rate

73%

How fast is Critizr growing?

Critizr has grown by 19.8% in the last 6 months according to SimilarWeb.

How do people interact with Critizr?

Last month, Critizr received 893k visitors who spent an average of 0.9 minutes on the website and visited 2.0 different pages per session. Overall, 73% of people bounce on the first visit.

How do people find Critizr?

288.7k people (32%) visit Critizr directly. 27.3k (3%) people search for them in Google. Whereas, 3.1k (0%) discover Critizr through Facebook, Reddit, and YouTube. 551.3k (62%) visitors come from Critizr's email newsletters. Finally, 4.1k (0.5%) people come from affiliates and or paid referrals.

Who uses Critizr?

Critizr's top market is the France and they receive 743k (83.2%) people.
Then the 2nd is United Kingdom with 53.4k (6.0%).
The 3rd is is Belgium with 23k (2.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Critizr's customers say about them?

Review Score

2.9/5

Total Reviews

132

Info

Critizr
5 Star
100.0%
4 Star
0.0%
3 Star
0.0%
2 Star
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1 Star
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Read reviews that mention
Christine Cousins

Outstanding Support

Reviewed on 2020-05-19T13:32:58

The staff led by M. Yann Debrabant at Carrefour Market Drive service, Parigny 50600,have been absolutely outstanding in their support. Currently both my husband and I are unable to drive due to illness, and I was unable to set up an order in the normal way. The staff have understood my difficulty and assisted me at this very difficult time. Without their help I would have been desperate. C. Cousins
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