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Reviewed on 2021-04-07T18:24:30
I'm happy with the product I ordered & delivery speed. I'm not so happy that the product was left at the side of my house on a day that it was'nt scheduled for & no note was through the door to say it had been delivered, I found that it had been delivered when I logged on to my email a few hours after delivery.
Reviewed on 2021-04-07T18:18:27
I ordered two off exactly the same Samsung galaxy tablets A7 LTE versions that take a sim card for 4G data. Total cost of order 438 GBP. Ordered 4th April with delivery to my local store (Workington) which I then collected Tuesday 6th. When I got home, I unpacked the first tablet and set it up with a sim card and no problems here. I then opened the second box (they look alike, except for the barcode) and to my surprise, they had sent the cheaper non LTE version which wont accept the sim card. So, I headed back to the Workington store at 18:3 hrs to find it closed. I then called customer services who said the fastest method would be to return it to store the next day and she confirmed that store had stock. Headed back to store Wed 7th April 10am. Unbelievably unhelpful and essentially did nothing for me except suggesting I go to the Carlisle store as that store is set up for returns whereas Workington is collect only. I was very frustrated at this point and even let my guard down with some unacceptable language for which I apologised. So I headed off to Carlisle (50 miles one way) only to be informed that the store cannot accept the return as the item is not what is on my despatch note and this would affect the Carlisle stock. I then rang customer services again who said they will arrange DPD collection Thurs 8th April, although I cannot be in as I must be at work and so they have asked for me to leave in a safe place. The frustrating and annoying bit is that even though Currys are at fault in sending out the wrong item, they will not accept fault until they have collected, returned and inspected the goods. It is only then, that they will despatch the correct item for which I entered into contract for which can take up to 14 days!!! I dont normally leave these reviews but it is important as others need to stay away from this merchant and shop somewhere else such as Amazon. As I said, they have failed to honour the contract I entered into and so I have also filed a section 75 claim with my credit card and I will be seeking compensation for the wasted time travelling around the county chasing an invisible returns method with different stores. My guess is some lazy warehouse picker scanned the same barcode on a single item box put picked two up. You would think their systems would prevent this and that this would have been detected at that point.
Reviewed on 2021-04-07T18:16:47
General i'm pissed with Currys ... second times when they cancel my order and i got my funds stuck in pending for at least 1 week . Last time happened few months ago for £1000 Laptop and now £599 for a phone , this is really frustrating i would never even try to use them again . "Hi - We have cancelled your order (CUR2101238332) and no payment has been taken." (Not true cause payment is still in pending and funds are not available for me for 5 day unless Currys decided to claim them )
Reviewed on 2021-04-07T18:16:34
Excellent service throughout, integrated fridge/freezer installed, very professional and friendly, delivered, installed, old appliance removed and left clean and tidy, Paid extra but well worth it, would highly recommend installation, guys kept us informed from start to finish, approximately 1 hour 15mins all sorted. 5 star service.
Reviewed on 2021-04-07T17:58:17
The whole process of buying and getting the TV delivered is so well organised! And the TV is superb. What more do you need?
Reviewed on 2021-04-07T17:41:49
Brought this as additional Hoover for my ageing Dyson. It will never best Dyson but not bad for under £100. Delivery service quick and helpful.
Reviewed on 2021-04-07T17:38:48
Made an order for a blender, after 2 weeks I called them because they didn't deliver anything, I was told the problem was solved and my item was going to be delivered, another week passed by and nothing, I did call again and I was told the same thing! So an extra week and nothing so again and the same promise, but after another few days I did call for cancelled my order since was already a month since my order, now the same is happening for my refund NOTHING! I did call 4 times and is been a month since my cancellation and still not refund! AVOID AVOID AVOID
Reviewed on 2021-04-07T17:19:23
Customer Service department unable to be helpful because they can "just follow the process" of the company. 3 month old HP printer faulty (won't print from the photo tray), so agree exchange for a new one. DPD will collect faulty printer but new one won't arrive until 2 days later. Not possible to have it delivered in exchange for faulty one. Confirming email arrives stating my product will be collected on agreed date and a refund issued in 10 working days. But it should be an exchange not a refund! I phoned customer services again - told that was just an automated email but that it will definitely be an exchange not a refund - (why can't they send an automated email confirming an exchange??!). This customer service person says my replacement printer will arrive 10-14 days later, not 2-3 days like the first operator. Says she doesn't know why the last operator said that when it's not true. Worried that we will be left without a printer for printing documents whilst having to work at home. Fingers crossed this all goes to plan. Neither operator will send an email confirming what we've agreed, or even an email stating that this is an exchange not a refund. Very irritating as it isn't my fault that I have a faulty printer. Asked if I could exchange my printer in the shop but told no, it has to go through online customer service as "that is the process" (even though it's not a helpful one!)
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|Title||Traffic||Keyword Count||Top Keyword|
Buy APPLE AirPods with Charging Case (2nd generation ...
Currys PC World | Washing Machines, Laptops, TVs, Consoles
3 easy ways to connect your Smart TV to the internet | Currys ...
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Buy APPLE iPhone XR - 64 GB, Black | Free Delivery | Currys
SHARK Vacuum cleaners - Currys PC World