They Do Not offer Refunds....and only…
Reviewed on 2021-05-07T18:19:51
They Do Not offer Refunds....and only give 7 days for exchange.
Company should stand behind their product.Awful policy.read more
Reviewed on 2021-02-23T17:10:23
Horrible experience. My shoes had been 2 weeks late so I emailed them and that’s how I got told that there wasn’t any in stock and that they would send me a refund.I had never been informed until I contacted them myself and probably wouldn’t have beenread more
Terrible customer service
Reviewed on 2020-11-25T20:43:28
Terrible customer service, who claim that anything to do with THEIR packages is out of their hands once they give to carrier.I’ve been waiting over a month for yeezys that supposedly had gotten lost. Their company is a scam.read more
Terrible shopping experience
Reviewed on 2020-06-10T19:51:32
Terrible shopping experience. 0/10 disrespectful and rude customer service employees.
Bought a pair of adidas hu solar glides…
Reviewed on 2019-12-04T23:49:17
Bought a pair of adidas hu solar glides on Black Friday for a great deal. Had my size in stock!Waited 5 days to get an email telling me my original order wasn’t processed because the shoe sold out... 5 god dang days. They charged me still, but it went out of stock. Now I have to wait 5 more days before I get my money back, for the shoes I didn’t even get confirmed as “bought” or whatever. So angry and such a waste of a week and a half, only because my order went out of stock. Like why can’t u email me right away, u dumbassesread more
It was the worst online shopping…
Reviewed on 2019-08-20T12:15:15
It was the worst online shopping experience in my life. Bought the pair of Adidas shoes from the website,two hours after, the price on the website was redused. I sent an email to the customer support to get a price match; 5 days, no answer.
Called the phone number in the website, and was answered by a very rude girl. It felt like she was doing me a favor by talking with me.
All answers that I've got - no price match, no returns the item was on sale etc. The best part was when I asked what if the size won't fit, and you still have the same product in stock? The answer was - it's your responsibility to know your size, not our problem.
I understand that there are some policies and stuff like that, but your main purpose to satisfy a customer and get a profit. How you're going to keep and get new customers if you treat them in this way?!
100% don't reccomend this store. There are a lot of shops in Canada and abroad which work with the customers in the right wayread more
