Review (August 2025)

Direct Bed #1 Mattress Value. We offer Canadian Made Beds, Mattresses. We are the best way to buy a mattress online or in our Hamilton Mattress Store

290k

Estimated Revenue

3.5/5

Trustpilot Score

What do we know about Direct Bed?

Estimated Revenue (2020)

$290k

Total Employees

2

Founded

2013

Industry

Retail

Location

Hamilton, Canada

About

Direct Bed: Direct Bed #1 Mattress Value. We offer Canadian Made Beds, Mattresses. We are the best way to buy a mattress online or in our Hamilton Mattress Store

Social Links

Alexa Ranking: 278503

What is Direct Bed's Revenue?

Direct Bed's estimated revenue for 2024 is $290k.

What does Direct Bed do?

Direct Bed #1 Mattress Value. We offer Canadian Made Beds, Mattresses. We are the best way to buy a mattress online or in our Hamilton Mattress Store

What do Directbed's customers say about them?

Review Score

3.5/5

Total Reviews

90

Info

Directbed.ca | Direct Bed

[email protected]

905 594 1247

St. Catharines

5 Star
75.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
15.0%
Read reviews that mention
Vince Brochu

Theifs that what I thought about you…

Reviewed on 2020-12-12T21:04:29

Theifs that what I thought ! You where good to me until you got your $. I have nothing but excuses on WHY you theifs won't send what I ordered.Now I got to pay a restocking fee for something I don't have??? Very unfriendly staff. Nothing nice about theifs. Don't fall for the trap like I did. It's bin a month and still nothing no $ no product.
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Warren Betts

misleading advert

Reviewed on 2020-08-26T21:19:02

misleading advert. when told about it the representitive said yes we were notified this was misleadingbut have not changed it
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Tanea Kuystermans

Waste of time and money

Reviewed on 2020-05-17T16:25:50

Ordered a queen box spring and am extremely disappointed in my order and the process.Started out with calling about a week after placing the order to be told that there was an issue since the shipping address and the card address we're different and someone would call me back - no call. Called again the next day to get it sorted out and was told that they couldn't send me what was ordered, but they had a different option, in which I agreed to, and was told that it would be sent out that day or the next. I waited a few more days and called again since it hadn't shipped. Once they did ship it they failed to send me any information, so I called again and got the tracking number, which I couldn't track, so I called the shipping company and they informed me that I didn't have the right tracking number. A few days later it finally shows up, and I set it all up just for later that day to have it break but still be useable. NOT HAPPY!
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Kristel

Very fast and smooth transaction

Reviewed on 2020-05-15T03:36:26

Very fast and smooth transaction! I ordered the Huron Mattress yesterday (throught the help of Nik - btw,he really did a very good job!) and it was delivered right next to my door today! The mattress was firm and the quality is really great! I’ll give it 11/10! I’m very satisfied. Will definitely refer to a friend!
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babynicolle1

This is my second time ordering at…

Reviewed on 2020-05-13T22:03:50

This is my second time ordering at direct bed.The price are cheap and extremely the bed are comfortableand love the quality.
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Nari

All good except spring box

Reviewed on 2018-11-26T03:54:18

So far satisfied with the quality of purchased mattresses (bought 2 x Baffin Suite Matresses queen size in may18,order 5543). The only exception is the box foundation. After 4-5 months it started to squeak and since then it has been squeaking every time i move. I tried all simple hacks but nothing helped. This is a very poor quality spring box. As far as i know all items are non warrant therefore i am considering to buy a new one.
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Kawaljit Kaur

I ordered four beds

Reviewed on 2018-11-18T19:34:59

I ordered four beds, five mattresses and one railing. And the price and the product was good.But when I asked ask them to take the railing back because it didn't solve the purpose and moreover we didn't even open it. That's why I thought it was strange that they wouldn't take it back.
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Veronica Read.

Honestly the best!

Reviewed on 2018-11-17T03:10:35

Honestly the best! I’ve purchased from them two different times, One a box spring another a queen sized mattress One got delivered that same day and the other the day after!Customer service is A+ quality and they go over and beyond to help you find what you’re looking for. Super polite & honest people! I will recommend them to anyone& everyone! They defiantly deserve five stars
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