Very good customer service
Very good customer service
The service support team is great!
The service support team is great!
Excellent customer service and lovely products
A kettle I’d had for a year stopped working, and having contacted their customer service, I received a replacing kettle within a couple of days. A toaster was also sent, and again, I contacted customer service. I was advised I could keep the toaster sent in error as a gesture of goodwill. Now that is fantastic customer service. I would definitely recommend Domubrands to friends and family.
Excellent customer service
I had bought an item as a gift and accidentally added the wrong delivery address. VonHaus usually dispatch their orders very quickly, so I was worried that it would be too late to cancel, which would mean the gift would have to be collected from the wrong address and then posted to the correct one, incurring additional postage costs and reaching the recipient days later than needed. Even though it was my mistake, Edmark in the customer service team was very quick to help, he cancelled and refunded the order as soon as possible and I was able to place a new order with the correct address. Thank you so much for your help, the new order arrived just in time!
Excellent customer service
I bought an item and enquired about a small issue with it. The enquiry was answered very quickly, I'd say less than 12 hours (even though I'd sent my enquiry during an evening) and resolved fairly and without issue. Excellent customer service, thank you.
Something went wrong during the…
Something went wrong during the delivery service and my parcel was lost. I contacted Von Haus their customer support was amazing, they have kept me up to date with my delivery. My new parcel has arrived this afternoon. Can’t recommend them highly enough. Thank you 🤩 👏
Customer service is 10 out of 10
Customer service is 10 out of 10 Very quick responses, nothing to much bother either. Very helpful I am a very happy customer and would recommend
Amazing service A⭐
Superb service so quick to resolve a issue with my order. Nothing to much trouble they kept me informed about delivery of replacement.
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