Doorstead Review (April 2026)
Fast tenant placement & property management with expert tenant screening, no obligation, and hassle-free service. We help homeowners lease quickly.
Fast tenant placement & property management with expert tenant screening, no obligation, and hassle-free service. We help homeowners lease quickly.
What is Doorstead's Revenue?
Doorstead's estimated revenue is $13M.
What does Doorstead do?
Fast tenant placement & property management with expert tenant screening, no obligation, and hassle-free service. We help homeowners lease quickly.
This company is a scam
This company is a scam. They made me sign an agreement and didn't provide the service as promised. I terminated the contract and they wanted to charge me for the photos that I never received.
If I could give them ZERO stars I…
If I could give them ZERO stars I would! They ABSOLUTELY SUCK! Do not waste your time or your money. The concept sounds great, but that’s it. The customer service agents are totally pathetic, especially Jennica. Their contract is beyond and they had no one to present. I was better off doing it myself. STAY FAR AWAY FROM THESE CLOWNS! All of these bad reviews should tell the story
they are absolutely horrible impossible…
they are absolutely horrible impossible to get set up with them so I canceled it and now they are spamming me by phone and email as if I was already a customer after they confirmed the cancellation. Their own employees don't know their own policies from the start which is why I canceled.
I would advise everyone not to deal…
I would advise everyone not to deal with this company at all. They so unprofessional they had a listing on Zillow in Richmond, California off Marina South Road I requested a tour for this last Saturday. I like the place so much I submitted an application on Monday. They told me I would have a response from them within 24 to 48 hours, to let me know if I am approved or denied 48 hours pass. I never received a message so I reached out to them asked what was the outcome? They told me the owner decided to go with the first applicant something told me that they was lying maybe because of all the bad reviews I read on them before I even applied so I have my daughter. Use her account and reach out to them on Zillow to ask if the place was still available and sure enough they told her yes still available and would you like to set up a tour? I was so disgusted that I had been lied to so I reached out to them and told them they were so unprofessional and I felt like they were discriminating against me. Never heard anything else so for the people who’s thinking about dealing with this company do yourself a favor and don’t there’s something ain’t right about them.
This is a scam
This is a scam, avoid and hire a local realtor if you need assistance with leasing your rentals. No communication, no working manned phone, no replies and they tried to scam after i was notified 2 tenants were located with a bait and switch to a management contract submitted, then when I pointed after I contracted for tenant placement only, There were no longer tenants, unless I reduced the rent and this is after I started the approval process. I'm reporting them to the Florida DBPR. They refused to communicate and I lost 3 months rent while this process unfolded.
Are there any humans around at Doorstead?
We found a beautiful house for rent via Doorstead. After numerous attempts to schedule a tour, I have given up. They have automated their system - designed with minimal human intervention and it was successful. I have attempted multiple times to schedule a tour of the home, only to be informed that no agent is available to provide a tour and to 'try again'. I've given up.
Avoid at ALL COSTS
They have only email communication, which can take them up to weeks to respond to you. I notified them in November I will not be renewing my contract at the end of February (end of the year long lease), letting them know I wish for my unit to be vacant to sell. They failed to give my tenant a notice to vacate (saying it is unlawful - I am taking my unit off the rental market completely to sell, is it is absolutely lawful). They waited until the LAST day of the lease to tell me they are refusing to give the tenant a notice to vacate. Not only did they rent my condo FAR under market rental value, even under their guaranteed rent rate, leaving me in a bad position for the year long lease, but especially so for the 60 days I have to wait for my tenant to vacate, if he even does. My tenant stated he paid March rent to Doorstead, which Doorstead is denying, and I have yet to receive March rent. Doorstead placed this tenant, failed to vacate him for the end of the lease, and now are refusing to take responsibility for the tenant who THEY placed during my contract with them, and who THEY failed to vacate in a timely manner.
Doorstead DOES NOT deserve to be in the Property Management Business
My initial Yelp Review was deleted by Yelp. Clearly they are paying for reviews. I have the emails, phone calls, and receipts from an owners perspective, along with the emails from my tenant. I am more than happy to share those to anyone who requires proof. I have also shared this not onto the BBB Website to provide transparency and visibility to Doorsteads business practices and I RECOMMEND if you are a tenant or property owner to DO THE SAME and BRING VISIBILITY TO DOORSTEAD ABYSMAL BUSINESS PRACTICES. They DO NOT deserve to be in this business. Doorstead manages the negative reputation and online presence very well. If I could, I would give Doorstead Zero stars. As an owner who has tried Doorstead - RUN FAR AWAY FROM DOORSTEAD. Overall: -They do not have the service level capabilities, operations, people management, communication, or tools to properly run a property management company and SHOULD NOT be in this business. 1. My tenant, as of this note, had transferred out of his tenant management contract in regards to my property - But was still charged rent! Dishonest company. 2. I had canceled my Doorstead Property Management contract with them due to their abysmal lack of communication, response time, and egregious mismanagement of my tenant. It has been 8+ Business Days before I received the tenant Deposit and January Rent versus their "3-5 business day policy". 3. Severe lack of communication whether it be from Email OR their support line is absolutely ABYSMAL! If you call their direct line - (try it!...) 888|966|5572 You will get a canned response Every. Time. *Their level of customer service = A canned response!* When you email... Same thing! No matter you're an owner or a tenant. Why work with a Property Management Company that is UNRESPONSIVE for Tenants and Owners? Doorstead does not deserve to be in the property management business. They clearly also manage and pay for "fake Yelp reviews" in order to better their score to hide their dishonest and terrible business practices.. I will be posting this first onto the BBB website to ensure awareness to Tenant or Property Owners NOT to utilize Doorstead and will be sharing to Google and more.
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