J'ai voulu acheter une pièce détachée…
Reviewed on 2021-05-19T14:08:38
J'ai voulu acheter une pièce détachée FLEISCHMANN, pas chère du tout (6,0 €) . J'ai introduit la commande le 27.04,j'ai effectué le paiement complet ( 16,00 €) le même jour par virement qui a été enregistré le 03.05 à la banque; j'ai reçu la confirmation de cela le 03.05 avec confirmation de la livraison entre le 5 et le 10 mai. N'ayant pas de réponse le 17 mai, j'ai contacté la société EBAY qui m'a répondu en anglais ce qui suit :
Hello Louis,
We are getting in touch from eBay about your account. I understand that you want to know the reason of the suspension on your account and I appreciate your eagerness to appeal this, so let me look into this.
We've checked your account and can see it was suspended due to concerns about its safe use.
We want to keep eBay a safe and enjoyable place to buy and sell. We may suspend an account if we have cause for concern, and/or if we're unable to verify any information you've provided to us. Please bear in mind that as your account is suspended, you won't be able to buy or sell on eBay or register a new account.
I understand if you want a detailed response with regards to the suspension of your account. I am afraid we cannot be more specific of the exact reasons for this suspension and I hope you understand that we are limited to the amount of information that we can give members when their accounts are restricted. By revealing further information, we could help member’s intent on circumventing our policies to avoid detection.
For your account there is no appeal for this decision. Although we will read any future appeals you send, we may not respond to your inquiries regarding this restriction.
From this point forward, in order to conduct business, you will have to find a different venue.
Thank you for your understanding, I know this isn’t the response you were hoping for, but I trust I've been able to explain our position clearly.
Kind regards,
Janela E.
eBay Customer Service
Pur ceux qui comprennent l'anglais ils auront compris que le résultat est que mon paiement effectué par virement a été confirmé par la banque . Apparemment je ne suis pas le premier à avoir cette blague, quand on paie par virement . Alors que faire ?read more
not a recent review but once some years…
Reviewed on 2021-04-16T07:04:36
not a recent review but once some years back I sold a toy to an international buyer he paid with paypaland after he recieved the item even i had evidence he received it he complained that he had not and paypal did a charge back without even asking or looking for any evidence and i still had to pay commision on the sale..total bunch of gangsters..i still use ebay but im nervous of it everytime..be a buyer not a seller. many sellers outside of the u.s will end up with nothing but misery..remember..paypal is ebay..ebay is paypal..one is just as nasty as the other..i wanted to give zero stars.read more
Reviewed on 2020-12-03T09:42:50
Goede ervaring. handige website, ruime keuze.
Reviewed on 2020-08-19T18:38:28
Log in not working. I put my right password but it shows me errors. This happens all the time.
Horrible service nightmare
Reviewed on 2019-08-28T15:50:17
Horrible service, received not working item and they ruled in favor of the seller without even askingfor any evidence and they denied i could not even return the item.read more
UNPROFESSIONAL, INCOMPETENT LIARS
Reviewed on 2019-04-09T17:43:49
EBAY "TRUST AND SAFETY TEAM" ARE INCOMPETENT,THEY LIE AND GIVE YOU INCORRECT INFORMATION.IF THEY CANNOT ANSWER YOUR QUESTIONS/COMPLAINT THEY DISCONNECT THE CALL. WHEN YOU TRY TO PHONE AGAIN YOU HAVE TO GO THROUGH THE WHOLE SYSTEM AGAIN. TWICE THEY PROMISED TO PHONE ME BACK. BETWEEN 12.20 AND 13.20 ON THE 8TH APRIL THEN 10.00 AND 11.00 9TH APRIL. NEITHER CALL RECEIVED.NOW WHEN I PHONE AS SOON AS THEY REALISE WHAT THE CALL IS ABOUT THEY REFUSE TO DEAL WITH THE COMPLAINT UNTIL THEY GET FED UP THEN PUT THE PHONE DOWN AGAINread more
Worst customer service ever
Reviewed on 2019-02-08T13:39:18
Worst customer service ever. Got responses twice from some Indian guys who had no clue and didn't have the time to read my mail.The account of my seller has been hacked and I sent 1840 euro to a wrong account! No help of Ebay whatsoever. After 13 years of frequent buying, i'm out!read more
.eShopfirst.com makes online shopping…
Reviewed on 2018-06-13T16:22:57
.eShopfirst.com makes online shopping easier faster and more reliable for every one free of anycharge.read more