Review (July 2025)

Ecovacs is a top auto cleaning robots supplier, committed to the robot vacuum cleaner, auto cleaner robot and has launched various mobile robots.

3.55M

Estimated Revenue

585.9k

Website Visitors

1.7/5

Trustpilot Score

What do we know about ECOVACS ROBOTICS?

Estimated Revenue (2020)

$3.55M

Total Funding

$20M

Total Employees

840

Founded

1998

Industry

Consumer Electronics

Last Funding Date

Series A Jun 2013

Location

Suzhou, China

About

ECOVACS ROBOTICS: ECOVACS is a top auto cleaning robots supplier, committed to the robot vacuum cleaner, auto cleaner robot and has launched various mobile robots.

Social Links

Alexa Ranking: 74876

What is ECOVACS ROBOTICS's Revenue?

ECOVACS ROBOTICS's estimated revenue for 2024 is $3.55M.

What does ECOVACS ROBOTICS do?

Innovating Since Day One - Creating the Intelligent Home With over 20 years of design and industry-leading research, we have led the market as homes become more intelligent and responsive. We are building a world where your home asks less of your attention, becomes more seamless and powerful, and frees you to spend more time doing what you love. Join the Ecovacs Blue Crew At ECOVACS Robotics, we care about innovating solutions to enhance your lifestyle. Based on deep understanding of use cases and consumer experiences, we design robots that help you to "live smart, enjoy life". Being a part of our team means being a part of a new frontier where connected devices and human touch intersect. You get an opportunity to develop your career in a culturally-diverse, fast-paced, and productive environment. Explore our world to find out more.

What are the monthly traffic metrics for Ecovacs?

6/mo Traffic Growth

-6.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

586k

Time on Site

2.3Mins

Bounce Rate

53%

How fast is Ecovacs growing?

Ecovacs has grown by -41.8% in the last 6 months according to SimilarWeb.

How do people interact with Ecovacs?

Last month, Ecovacs received 586k visitors who spent an average of 2.3 minutes on the website and visited 3.0 different pages per session. Overall, 53% of people bounce on the first visit.

How do people find Ecovacs?

108.6k people (19%) visit Ecovacs directly. 437.1k (75%) people search for them in Google. Whereas, 20.8k (4%) discover Ecovacs through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Ecovacs's email newsletters. Finally, 5.1k (0.9%) people come from affiliates and or paid referrals.

Who uses Ecovacs?

Ecovacs's top market is the United States and they receive 132.3k (22.6%) people.
Then the 2nd is Germany with 61.9k (10.6%).
The 3rd is is Japan with 57.3k (9.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Ecovacs's ads on Google?

Google Ads

DEEBOT by ECOVACS™ - ECOVACS™ Website

https://www.ecovacs.com/us/deebot-robotic-vacuum-cleaner

The Robotic Vacuum Cleaner with Scheduled Cleanings & Automatic Charging to Save You Time. DEEBOT Provides Your Home with a Thorough, More Efficient, Worry-Free Clean...

Ecovacs.com | ECOVACS ROBOTICS | In-home robotic appliances‎

https://www.ecovacs.com/us

Top auto cleaning robots supplier, committed to the robot vacuum cleaner.

DEEBOT by ECOVACS™ - Robotic Vacuum & Mop Cleaner

https://www.ecovacs.com/us/deebot-robotic-vacuum-cleaner

The Robotic Vacuum Cleaner with Scheduled Cleanings & Automatic Charging to Save You Time. DEEBOT Provides Smart & Effortless Vacuuming While Improving the Way You Clean. Shop Now. ECOVACS App. Hard Floor Cleaning Mode. Multi-Floor Mapping.

WINBOT by ECOVACS™ - Robotic Window Cleaners

https://www.ecovacs.com/us/winbot-window-cleaning-robot

Explore the Official Automatic Window Cleaners that Save You Time Cleaning. Shop Now! Scheduled Cleanings. ECOVACS App. Advanced Navigation. Automatic Charging. Models: DEEBOT OZMO 950, DEEBOT OZMO 920, WINBOT X.

WINBOT by ECOVACS™ - Cordless Window Cleaner

https://www.ecovacs.com/us/winbot-window-cleaning-robot

Discover the World's First Cordless Window Cleaner that Does the Work For You. Shop Now. Automatic Charging. Advanced Navigation. Scheduled Cleanings. ECOVACS App.

What do Ecovacs's customers say about them?

Review Score

1.7/5

Total Reviews

27

Info

Ecovacs
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
12.5%
1 Star
87.5%
Read reviews that mention
Trish Buckley Kerr

I have an Ecovacs that’s not working…

Reviewed on 2021-03-18T08:40:06

I have an Ecovacs that’s not working only a few months old and I can’t get it repaired or replacedthey are saying that due to Brexit they can’t do anything for now Any ideas? Thanks Trish
read more
Ian

The product on the face of it seems ok…

Reviewed on 2020-07-10T22:01:43

The product on the face of it seems ok but the multi floor mapping has no user information.When I had an issue I contacted customer support I either got a standard reply or no reply. When you buy a product like this you expect good customer service
read more
Barry

Little or no customer service

Reviewed on 2020-01-31T22:46:16

The Deebot robot vacuum is barely usable without the app, and you may be locked out of the app at any time with no recourse. At some point,I was unable to log on the Ecovacs app. I tried resetting my password, but the app never sent me a password reset link after multiple tries. I tried contacting customer service but they were unable and unwilling to help. Do not buy this or any other Ecovacs device.
read more
Carmella Lesiuk

BUYER BEWARE

Reviewed on 2019-10-25T21:25:50

BUYER BEWARE: Buy from this company at your own risk. If you are one of the lucky few to receive a NEW (not refurbished)functional product, pray nothing goes wrong. Here is my experience with their customer service. I ordered the Deebot 930 mid-July, and after the first few times trying it, I realized the water wasn't coming out when I mopped. I contacted Ecovacs and they said they would send me a new water container. That took over a month to arrive but seemed finally let water trickle out. I had stopped using it in the meantime. When I started again the machine was completely dysfunctional. Repeatedly running into walls or chairs for 3-4 mins. Then turning off and saying it needed help relocating. When it would work for a few glorious minutes, it would complete less than half a room before saying "cleaning complete" and heading back to the station. It had never fully completed a cycle. I decided to deal with it when I got back from holiday as it was too stressful. I contacted Ecovacs who said they would send me a label to return it and once they got it they would send me a replacement. Label never came. I called again. Again, label never came. I dug out the email from the water vestibule conversation and finally was sent a label. I took it to the UPS that day. That was last month. Now a month later still haven't heard a peep. I didn't even know if they received it. Now, I have been without a functioning machine pretty much since I bought it. Now they have my money and my machine. "John F" said I should have told them when I dropped it off but he admits he forgot to tell me that in any of the correspondence. So I have been calling (their call center is in the Philippines and none of the call takers can help they said. I have spoken to 6 of them now. Repeatedly been told there is no manager, there is no way they can help but that they are really sorry). For heaven's sake DO NOT buy anything from Ecovacs. They are unethical thieves trying to exploit the North American market with machines that don't work then won't stand behind them !! You have been warned.
read more
heidt

ecovac 930 cannot map my house right

Reviewed on 2019-07-08T21:27:20

ecovac 930 cannot map my house right, sometimes it keep cleaning same place over, and when the mopping reservoir attached,which has no water, it won't clean the carpet. it said the reservoir must be attach all time. so i called so many time customer service, and they all gave me different answer. so i decided to make an appointment 7/8/19 130-145 pm with specialized form ecovac his name is Brain Scully. he never called back. so i called customer service, she tole me he is very busy man, so he is not available now. OMG, than why they provide service to make an appointment through on line. that waste my time with them. i will return where i bought from.
read more
Lestie

Appalling support

Reviewed on 2018-12-17T11:08:25

Appalling support. You pay £600 for something and you expect someone to answer your questions.I have been waiting on support for over a month,
read more
Tajul Choudhury

AVOID LIKE THE PLAGUE!!!!!!!

Reviewed on 2018-09-19T16:33:49

I've had the Deebot M81 Pro for about 6 months, after sending it back to them couple of times due to issues it's now been over 2 months and I have no device and no update.Appalling after sales!!!! Don't go near them!!!! Not worth the effort time and money!!!
read more
Jesper Søndergaard Pedersen

No response from support...

Reviewed on 2013-12-13T20:49:07

I own the Deebot D66 unit and already after 3 months of use the Main agitator brush has been worn out,and is not turning anymore. Wrote a couple of e-mails to the support e-mail on their website, but I never got a reply.
read more

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