Review (August 2025)

Site officiel du leader de l'énergie. edf innove chaque jour pour l'avenir électrique des particuliers, entreprises et collectivités. découvrez nos offres.

78.92B

Estimated Revenue

12.14M

Website Visitors

1.4/5

Trustpilot Score

What do we know about EDF?

Estimated Revenue (2020)

$78.92B

Total Employees

86000

Founded

1946

Industry

Renewables Environment

Location

Paris, France

About

EDF: Site officiel du leader de l'énergie. EDF innove chaque jour pour l'avenir électrique des Particuliers, Entreprises et Collectivités. Découvrez nos offres.

Social Links

Alexa Ranking: 3121

What is EDF's Revenue?

EDF's estimated revenue for 2024 is $78.92B.

What does EDF do?

EDF is an electric utility company that provides heat humps. wind turbines, photovoltaic, and geothermal energy. It serves small businesses, local authorities, and industrial and residential customers. They also generate electricity through nuclear, fossil fuel, hydro, solar, wind, biomass, biogas, tidal, geothermal, and cogeneration plants. EDF also manages low and medium-voltage public electricity distribution networks, operates, develops, and maintains high-voltage and very-high-voltage electricity transmission networks; and services and produces equipment and fuel for nuclear reactors. The company is present in all businesses such as transport, trading, production, sale, and the distribution of energy. EDF was founded in 1946 and is headquartered in Paris, Ile-de-France, France.

What are the monthly traffic metrics for Edf?

6/mo Traffic Growth

-16.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

12M

Time on Site

5.4Mins

Bounce Rate

29%

How fast is Edf growing?

Edf has grown by 30.9% in the last 6 months according to SimilarWeb.

How do people interact with Edf?

Last month, Edf received 12M visitors who spent an average of 5.4 minutes on the website and visited 6.0 different pages per session. Overall, 29% of people bounce on the first visit.

How do people find Edf?

4.6M people (38%) visit Edf directly. 4.4M (36%) people search for them in Google. Whereas, 42.1k (0%) discover Edf through Facebook, Reddit, and YouTube. 2.7M (22%) visitors come from Edf's email newsletters. Finally, 47k (0.4%) people come from affiliates and or paid referrals.

Who uses Edf?

Edf's top market is the France and they receive 11.7M (96.6%) people.
Then the 2nd is Reunion with 72.5k (0.6%).
The 3rd is is United Kingdom with 57.5k (0.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Edf's ads on Google?

Google Ads

Offre Energie Verte EDF Pro - Option Energie Renouvelable

https://www.edf.fr/entreprises/transition-energetique/mobilite-electrique/pack-mobilite-electrique

Découvrez dès maintenant l'offre d'électricité verte d'EDF pour votre local professionnel. Appelez-nous au 3022. Une Assistance 24h/24. Contrats Elec' & Gaz. Assistance Dépannage.

Energie Renouvelable

https://www.edf.fr/collectivites/transition-energetique/solutions-pour-la-transition-energetique

La Transition Energétique: de nouvelles opportunités d'Innover localement. Économies D'Énergie. Aide Disponible. Pour Les Entreprises. Solutions Adaptées. Pour Les Particuliers.

Offre d'énergie EDF - Passez à l'électricité verte

https://www.edf.fr/entreprises/transition-energetique/mobilite-electrique/pack-mobilite-electrique

Contribuez à l'utilisation des énergies renouvelables avec EDF. Une Assistance 24h/24. Des Experts en Région. Vos Demandes en Ligne. Appelez-nous au 3022. Contrats Elec' & Gaz.

Passez à l'électricité verte - Offre d'énergie EDF

https://www.edf.fr/entreprises/transition-energetique/mobilite-electrique/pack-mobilite-electrique

Contribuez à l'utilisation des énergies renouvelables avec EDF. Vos Demandes en Ligne. Assistance Dépannage. Appelez-nous au 3022. Contrats Elec' & Gaz. Des Experts en Région.

EDF.fr - EDF -Déménagement - Un accompagnement personnalisé

https://particulier.edf.fr/fr/accueil/autres-pages/demenagement-edf.html?utm_medium=display&utm_source=seloger&utm_campaign=partenariat_media&edf_support=site_seloger_header_choix_offre

What do Edf's customers say about them?

Review Score

1.4/5

Total Reviews

491

Info

EDF
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Annie Gilbert

AWFUL AWFUL

Reviewed on 2021-05-21T17:56:10

AWFUL AWFUL. They owe me money and despite 5 phone calls NOTHING. Promised to call me back. They DONT.Lied on the phone and said they had left messages on my mobile (I disabled answerphone on my mobile). TERRIBLE USELESS CUSTOMER SERVICE
read more
Jack Huggett

AVOID AVOID AVOID

Reviewed on 2021-05-20T05:22:58

edf were the old supplier at our new property so my partner and I had to use them for 20 days until supplier changed to octopus.Considering my partner and I both work and are pretty savvy we thought a bill of £132 was completely unwarranted but that’s what their estimates said we used. After long waits on hold and no correspondence other than threatening letters even though there was an open investigation, there was no sympathy so I came to terms that I would just have to bite the bullet and pay. Another big company squeezing pennies out of the working class. Just avoid this edf they are clearly fuelled by greed with 0 compassion for their customers.
read more
Cristian Cristea

stay away

Reviewed on 2021-05-17T19:25:09

stay away, use a candle ! Emails and phone calls with meter readings ignored Been given several estimated final bills,received a cheque with amount i was in credit after final bill, after 6 months i get a estimated bill not in my name with a different account number of 650£ Get told it’s not my bill and I should not pay it, after perusing and wasting hours and hours on the phone i get told it’s actually my bill and I need to pay. Asked to have it put in writing ( request was ignored my email to edf are ignored ) Would not recommend EDF not even if you have to walk with a candle at night Very bad experience from the very beginning Total lack of experience and professionalism.. Gave the forwarding address on 8 occasions on the phone as they claimed they don’t have it.. They are a nightmare Stay away!!!!
read more
Chris kneale

I've had a on going problem with my…

Reviewed on 2021-05-12T11:25:07

I've had a on going problem with my faulty electric meter , which has been passed on from EDF to Green Star Energy .The engineer liaison with Bulb Energy and Green Star and Resolved the problem , Green Star refunded me just under £5500 . Which works out we was being over charged just under£80 per calendar month. We was with Green Star for 5 years and 9 months and was very helpful . We was with EDF for 16 months for the same problem. They have offered us £100 , which works at roughly £5.70 per calendar and a £25 good will gesture. I've just been reading one of reviews sent to EDF , regarding mental health and I can understand where they or coming from when dealing with EDF. The customer service only seems to know a few words . 1 sorry 2 text this number 3 take to the ombudsman 4 take legal advice. I wonder if it's a bot
read more
MyChannel ForAll

Very unhappy/disappointed stressed…

Reviewed on 2021-05-04T16:23:07

Very unhappy/disappointed stressed conversation with the business customer service.My call was transferred from general customer service to this untrained guy. He wouldn’t listen what I’m asking and was talking very rudely as if i owe him something. Very very unprofessional
read more
Jackie Santo

Worst energy company I have ever been…

Reviewed on 2021-05-04T07:54:43

Worst energy company I have ever been with. I change regularly to get the best deal.Still taking dd from my bank even though I've now left them and am in credit. Lots of other complaints, too many to list here. Avoid like the plague
read more
Gregory

Absolutely useless

Reviewed on 2021-05-01T19:46:52

Absolutely useless. I clicked on the link in an email and submitted my gas and electricity readings.I got an instant reply saying my meter readings were wrong, and its too late, the link has now expired. So please log into an account and submit the readings. No. Now you can send me a letter and I will reply to that. Idiot's.
read more
Harry Nolan-Hampson

1 star is more than generous

Reviewed on 2021-04-29T11:32:47

1 star is more than generous. These people represent nothing but institutionalised incompetence which is borderline dangerous to its customers.Their customer service is tempestuous, antagonising and is enough to make a facist blush. Never in my life have I had to deal with such hateful, bureaucratic belligerence from an organisation in my life. Absolute sh@t for brains, who are unable to articulate the vocabulary or calculation to sustain valid and accurate operation. The only thing they are good at is their spineless, scaremongering tactics of sending letters covered in big bold red letters threatening legal action and intervention from other privatised, faceless entities trying to squeeze more financial dignity from you. Explain to me how someone, who is often quite partial to candle light, is racking up bills worth nearly £900 per month. Be aware, you’re better off in the dark.
read more

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