Review (August 2025)
Start a fast, free auto insurance quote with esurance. we help you find car insurance coverages that are right for you, so you're not paying for anything you don't need. plus, when you bundle your auto and homeowners policies, you could save even more!
2.17B
Estimated Revenue
858.88k
Website Visitors
2.4/5
Trustpilot Score
What do we know about Esurance?
Estimated Revenue (2020)
$2.17B
Total Employees
1700
Founded
1999
Industry
Insurance
Location
San Francisco, United States
About
Esurance: Start a fast, free auto insurance quote with Esurance. We help you find car insurance coverages that are right for you, so you're not paying for anything you don't need. Plus, when you bundle your auto and homeowners policies, you could save even more!
What is Esurance's Revenue?
Esurance's estimated revenue for 2024 is $2.17B.
What does Esurance do?
Esurance provides personal auto insurance direct to consumers online and through select agents, including sister company, Answer Financial. Esurance is dedicated to constantly improving the way people shop for, buy, and manage their auto insurance. By combining the best of technology with industry expertise, Esurance is able to offer hassle-free coverage with 24/7 customer service and claims handling at competitive prices.
What are the monthly traffic metrics for Esurance?
6/mo Traffic Growth
-14.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
859k
Time on Site
4.0Mins
Pages per Visit
4.0
Bounce Rate
31%
How fast is Esurance growing?
Esurance has grown by 26.4% in the last 6 months according to SimilarWeb.
How do people interact with Esurance?
Last month, Esurance received 859k visitors who spent an average of 4.0 minutes on the website and visited 4.0 different pages per session. Overall, 31% of people bounce on the first visit.
How do people find Esurance?
458.9k people (53%) visit Esurance directly. 332.8k (39%) people search for them in Google. Whereas, 5.3k (1%) discover Esurance through Facebook, Reddit, and YouTube. 28.8k (3%) visitors come from Esurance's email newsletters. Finally, 583 (0.1%) people come from affiliates and or paid referrals.
Who uses Esurance?
Esurance's top market is the United States and they receive 840.7k (97.9%) people.Then the 2nd is Mexico with 8.8k (1.0%).The 3rd is is Canada with 1.3k (0.1%).
Traffic Growth (last 6 months)
What are Esurance's ads on Google?
Google Ads
esurance.com - Esurance® Car Insurance - Get a Personalized Quote
https://www.esurance.com/quote1052
Insurance for the Modern World. Fast, Free Quotes Online · Lightning-Fast Claims · Built to Save You Money Insurance coverage: Auto, Homeowners, Motorcycle
esurance.com - Esurance® Car Insurance
https://www.esurance.com/quote1052
Insurance for the Modern World. Get Customized Coverage Options. Built to Save You Money · Fast, Free Quotes Online · Lightning-Fast Claims Insurance coverage: Auto, Homeowners, Motorcycle
Esurance® Car Insurance | Get a Fast, Free Quote | esurance.com
https://www.esurance.com/
Score big discounts: Switch & Save, Fast 5® and Multi-Car. Convenient. Transparent.
Esurance.com | Esurance® Car Insurance | Get a Fast, Free Quote
https://www.esurance.com/
Score big discounts: Switch & Save, Fast 5® and Multi-Car. Simple. Transparent. Convenient. Fast, Free Quotes Online. Esurance® Official Site. Simple to Use Insurance. Top-notch and Affordable. Hassle-free. Simple to Use. Rewards For Driving Safe.
bundle home + auto = save - esurance.com
https://www.esurance.com/quote1176
Get a quote to bundle your policies and you could get a discount.
What do Esurance's customers say about them?
Review Score
2.4/5
Total Reviews
10
Info
Esurance5 Star
20.0%
4 Star
0.0%
3 Star
0.0%
2 Star
20.0%
1 Star
60.0%
Read reviews that mention
Ted Dennis
Overpriced & Money hungry
Reviewed on 2021-05-08T16:30:27
I switched to esurance because we were moving to a state my current carrier was not available in.As it turned out, the rates were excessively high when I compared to other carriers in the state. I switched to Progressive and instantly saved $100+ per month. Esurance was "kind" enough to charge me an extra $65 for cancelling my policy before my initial term was completed.
I'm not surprised that a company that routinely overcharges would take every chance it can get to chisel just a little more money out of your pocket. Not recommended.
read more
Alicia Holcomb
Never again.
Reviewed on 2021-04-16T03:16:53
Esurance has limited options when rates dramatically increase. Their customer service could notcompletely explain how or why my bill went up $600 for the 6 month period I was quoted at my renewal and actually told me I would be better off switching to someone else. Additionally, in order to cancel within the 6 month period, they want to charge me a fee for early cancellation even though I've been a customer for 2 1/2 years and have never filed a claim. They suck you in with a decent rate but it goes downhill from there.
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Elijah Marks
been with this insurance company for…
Reviewed on 2021-03-16T18:18:27
been with this insurance company for five years at least, over the last 5 years they have continued to get worse and worse,the service is poor, they are slow and expensive, they used to be good before all state bought them, I am not sure what their major malfunction is these days.
But, I recently filed a claim, and I have been waiting for them for over a month now to make a determination of some sorts, but so far its over a month I am waiting, and I havent heard from them once! I filed a claim over a month ago, and my adjuster either got hit in the head? or went brain dead, I am not sure! but I hope he is ok!
in any event today I called Esurance, and again got pretty poor service, no one can still tell me anything about my claim, or my adjuster, but I did find out who his boss is, and left a message for her, and havent heard back from her all day either.
Its safe to say at this point the service is so poor, and overpriced, so they take the cake for premium prices and poor service! and sadly after over 5 years, I gotta kick them to the curb and find a new insurance company, because Esurance isn't worth a crap anymore, service is VERY poor! still waiting over a month for some sort of intelligent response.
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Gene Black
Have been with esurance for many years
Reviewed on 2020-10-07T21:48:01
Have been with esurance for many years. Both home and auto.
In years past I complained to them aboutcharging my escrow account for my homeowners insurance in June even though my policy did not expire until August.
This year I replaced my roof (at my own expense, no insurance claim) and let them know. This reduced my rate for renewal. Despite this fact they charged the $1500 rate to my escrow even though the new rate was $650. This took me a couple of months to get the refund from esurance as well as to get my bank to recognize that they had billed me in error with the incorrect rate which was being reflected in my escrow analysis and then to receive a refund from my bank for the incorrect calculation caused by esurance's mistake.
My daughter's car was damaged by a falling tree limb in June. I had my daughter send in the requested pictures of the vehicle and the limb via email. After several months esurance said they could not process the claim because the pictures needed to be sent through the esurance app. They then said that they had not received any pictures. I called and verified that they had received the pictures (only because I had a email from them stating that they had received them) and that there was no requirement to send the pictures through the esurance app (just makes their job easier). I continued to receive emails from reps stating that I needed to submit the pictures through the app even after they were contacted.
I then received an email from one of their adjusters stating that they would close the claim within 5 days since "we have not received a response from you". Their adjuster was wholly unprofessional and more interested in continuing their falsehoods about my not contacting them when I called.
I am posting this here because, unsurprisingly, esurance does not have any public facing feedback or critique method in place on their site. Complaining via phone does not seem to be something that is carried forward or recognized.
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Anthonia
I wouldn't advise anyone to choose…
Reviewed on 2020-04-13T02:22:12
I wouldn't advise anyone to choose essurance.i had purchased a auto insurance policy now 2-yeats agoand a year later I received a email about a partial refund payment on a card I no longer had in return I called the company confirm the policy number and told them that I no longer had it and could they just mail me a check. They gave me the biggest run around and until this day I never received my refund and I made numerous attempts even talk with supervisor the whole nine yards. I was had and someone in there company got my money. Not professional and a bunch of theives never, never will advise a anyone to choose essurance to anyone of my friends. This Company Sucks.
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Brian Ruthruff
I highly recommend esurance
Reviewed on 2020-03-03T20:00:11
I highly recommend esurance, they took great care of me.
Heartland
I know a thing or two
Reviewed on 2020-01-15T03:56:03
We've had to call on Esurance more than once, and our most recent accident involving a deer was further proof that this company cares about their customers.Within an hour a wrecker was picking up the car and a rental was provided with no questions or hassle. It took longer than expected to repair the damage and so the rental lasted almost 3 weeks. From drop off to pick it was no hassle, no paperwork, just friendly Esurance staff calling frequently to follow up on the work progress and to see if I needed anything. I could not be happier with an insurance company than I am with Esurance. Great rates and service like that. And at over 50 I've been with a few providers so I know a thing or two.
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Joseph Newman
Insurance company bought gap insurance…
Reviewed on 2019-09-15T03:04:04
Insurance company bought gap insurance #1 they never told me they only cover 25 percent of car #2never told me they don't pay any equity brought from other car beware an do use there gap they don't pay
read more
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