Review (August 2025)
Car rental and van rental worldwide. discover very exciting offers and book online to save money with our convenient and hassle free booking. find out more!
2.3B
Estimated Revenue
1.2M
Website Visitors
1.3/5
Trustpilot Score
What do we know about Europcar?
Estimated Revenue (2020)
$2.3B
Total Employees
5500
Industry
Leisure Travel Tourism
Location
Voisins-le-Bretonneux, France
About
Europcar: Car rental and van rental worldwide. Discover very exciting offers and book online to save money with our convenient and hassle free booking. Find out more!
What is Europcar's Revenue?
Europcar's estimated revenue for 2024 is $2.3B.
What does Europcar do?
Europcar is a leader in car rental services worldwide, with rental locations in over 140 countries. Based in Europe, the company provides its customers access to the world's largest vehicle rental network through its own operations, franchisees and partnerships. Europcar is proud to have 6,500 employees dedicated to delivering great customer experience, and it is committed to creating a safe, engaging work environment to nuture their professional growth. With an average fleet of 190,000 vehicles, Europcar also recognizes the importance of fulfilling its corporate citizenship responsibilities. Winner of the first World Travel Award recognizing the World's Leading Green Transport Solutions Company, Europcar has been honored with the Award every year since 2010. Europcar is the core brand of Europcar Mobility Group, a leading player in the mobility sector. Europcar Mobility Group shares (EUCAR) are listed on the Euronext Paris stock exchange.
What are the monthly traffic metrics for Europcar?
6/mo Traffic Growth
12.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
2.8Mins
Pages per Visit
3.0
Bounce Rate
38%
How fast is Europcar growing?
Europcar has grown by 119.8% in the last 6 months according to SimilarWeb.
How do people interact with Europcar?
Last month, Europcar received 1M visitors who spent an average of 2.8 minutes on the website and visited 3.0 different pages per session. Overall, 38% of people bounce on the first visit.
How do people find Europcar?
290k people (24%) visit Europcar directly. 795.7k (66%) people search for them in Google. Whereas, 2.7k (0%) discover Europcar through Facebook, Reddit, and YouTube. 19.2k (2%) visitors come from Europcar's email newsletters. Finally, 21.2k (1.8%) people come from affiliates and or paid referrals.
Who uses Europcar?
Europcar's top market is the United States and they receive 121.3k (10.1%) people.Then the 2nd is Germany with 119.2k (10.0%).The 3rd is is Spain with 97.3k (8.1%).
Traffic Growth (last 6 months)
What do Europcar's customers say about them?
Review Score
1.3/5
Total Reviews
473
Info
Europcar5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
95.0%
Read reviews that mention
customer
Cancun airport branch are thieves
Reviewed on 2021-05-23T16:15:42
Cancun airport branch.
These thieves claim (like a lot of renters at Cancun airport, it's all a big scam)that you must get their uber-expensive mandatory insurance, quadrupling the cost of your rental (that you have already paid online, therefore you are stuck).
I have a credit card covering all car rental insurances BUT their sneaky terms say you must show a letter addressed to them saying your insurance works in Mexico specifically. This is an absolute lie and no other car rental in Mexico requires this. Only this airport. Thievery.
So. Take a bus and go and rent from anywhere else in Mexico. Your wallet will thank you and hopefully we bankrupt these thieves. There are also non branded renters that take you off the airport and those are OK if you are brave enough!
read more
BLVCKK
EUROPCAR IS A FRAUDELENT COMPANY
Reviewed on 2021-05-09T02:19:55
EUROPCAR IS A FRAUDELENT COMPANY. DO NOT USE THIS BUSINESS AT ALL!!!!
They have been stealing money from the card and have not refunded the money in over 6 weeks now.I did a follow up with them, and they said the refund had already gone through when the vehicle was returned.
My partner has not had her money refunded whatsoever. The only thing that could be seen was money being taken out from Melbourne on 2 different days. When discussed with head office, this was said their head office is in Melbourne. Made no sense to me. Why was the money taken on 2 different occassions????? And why hasn't the full refund been returned??
Guys, please DO NOT use Europcar.
This will be taken to court and ACCC!!!
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abdullah karabulut
Just too bad.
Reviewed on 2021-04-16T12:16:48
Just too bad.
Nigel
Appalling customer service
Reviewed on 2021-04-11T20:20:13
I am disabled and, because someone hit my car whilst I wasn’t in it, was supplied with a Europcar vehicle by my insurance company,while my own vehicle was repaired. I explicitly requested a car with raised seats (SUV type) a month before, because of the difficulty I have getting in and out of a lower car but a low slung saloon was delivered. I phoned Europcar SIX times to ask for a replacement and, eventually, got through to my local branch - it was, frankly, like talking to a brick wall and a week after requesting a replacement vehicle I am still stuck with a totally unsuitable car and am, effectively, house bound. DO NOT USE THIS COMPANY - THEIR CUSTOMER SERVICE IS UTTERLY APPALLING!
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Sally
A company to avoid...
Reviewed on 2021-03-31T11:37:37
We rented in Maderia, Portugal, and the experience was not that positive. Although our rental voucher clearly said that there was nothing further to pay at collection we were charged an airport fee.We argued with the booking agent and Europcar agreed not to push this charge through when we returned the car. Guess what? Yes, they charged us. Now we are fighting for our money back.
In Madeira there are several local companies, Centauro, MadeiraRent, Insular etc, and they all seem to be better that the international brands.
My recommendation is to not use Europcar here.
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Lucy
We had bought and paid for car rental…
Reviewed on 2021-02-10T19:13:41
We had bought and paid for car rental in Geneva (which we have done a few times before) for good friday.we arrived to be told that our card wasn't one they accepted (even though we had used that card every time before here) The man behind the desk was extremly rude and told us that maybe one of the other firms would take our debit card. as it was 10pm we rushed around only to find that as it was a bank holiday none of the other operators had any availbility. We had a car waiting for us to pick it up to do a 4 hour drive parked, but he wouldnt let us have it. then refused to speak to us. We called a family member and he had to do a 8 hour roudn trip to pick up up. when we got home the man behind the counter and listed us as a "no show" so Europcar would not refund us. Total Frauds.
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T K
AWFUL
Reviewed on 2021-01-21T11:09:31
AWFUL, please don't use this terrible company.
Lauren Smail
Shocking and appalling scam and…
Reviewed on 2021-01-12T12:36:47
Shocking and appalling scam and fraudulent.
They have wrongfully taken over £200 of our money andit’s impossible to speak to someone in customer services who can help.
All they do is ignore your requests and take your money. My dad told me to use you guys after years of using you, NEVER again will I be using you.
Shocking.
read more
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