Farol - Main John Deere Agricultural & Groundcare Dealers for Central and Southern England
What is Farol's Revenue?
Farol's estimated revenue is $378M.
What does Farol do?
Farol - Main John Deere Agricultural & Groundcare Dealers for Central and Southern England
Can’t speak highly enough of the…
Can’t speak highly enough of the service from John Vockins at Farol, Milton Common. Highly knowledgeable, always helpful and very competitive pricing as a bonus - invaluable resource for us. Thank you!
It’s the people that make the company…
It’s the people that make the company and so far so good .every purchase ive made over ten years have been carried out professionally and to the letter of the agreement on every occasion . No welllllss no buuutttssss. Straight forward in an old fashioned manner I must say we didnt always have a deal. But we always agreed to differ . Great men great company
Fantastic service
Fantastic service, fast and easy! Loved the haribo 🥳
I purchased one of their products from…Ebay
The product I purchased developed a fault after 6 months, the Ebay seller said they would exchange it but didn't and Ebay wouldn't do anything as it was over 30 days. I contacted Farol but didn't expect them to help but I was wrong! Graham in their customer service department was marvellous and they performed beyond my expectations - despite the fact that they didn't make the original sale they have provided me with a replacement product which will be more suitable for me, and it was delivered within a few days! If you are looking for high quality products backed with exceptional customer service look no further
Fantastic customer service received…
Fantastic customer service received from Graham at their Newark branch, I ordered a replacement drive belt online and the wrong one was sent, these things happen but what happened next is what makes this company so good to deal with. I called Newark and spoke with Graham who was courteous and very helpful, he arranged to get me the right part and then offered to come to my home 20 miles away after 5pm and personally deliver the part and collect the return ! This is the type of customer service that has all but died out in our country today and I for one really appreciate it and am very grateful, they have made me a Farol customer for life !
Fabulous company
Fabulous company. Orders are dealt with promptly, efficiently and are delivered before/on time. Top quality parts that you can’t go wrong with.
The level of service from the staff was…
The level of service from the staff was excellent with my auto mower purchase and the follow up with a part was very quick. Communications were very good and its a credit to them to deliver what used to be the norm but seem a rare think now. Very competitive on price. Would definitely recommend to anyone this family run business.
Five Star
Have used Farol Ltd in the past for John Deere mower spares and purchase of a used Sherpa mower. I found online sales manager John Vockins very good, helpful and easy to get on with. (thanks for a good deal and pallet delivery) Emails and phone calls all good. Have a problem with bank transfers, you send off a large amount of money which disappears from your bank account but then nothing, had to ring Farol accounts to check they had received the money.
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