Review (September 2024)

Connect with your customers, collect genuine customer reviews, get valuable insights from customers' feedback, launch surveys and more with feefo solutions.

16M

Estimated Revenue

1.27M

Website Visitors

1.3/5

Trustpilot Score

What do we know about Feefo?

Estimated Revenue (2020)

$16M

Total Employees

130

Founded

2010

Industry

Internet

Location

Petersfield, United Kingdom

About

Feefo: Connect with your customers, collect genuine customer reviews, get valuable insights from customers' feedback, launch surveys and more with Feefo solutions.

Social Links

Alexa Ranking: 48173

What is Feefo's Revenue?

Feefo's estimated revenue for 2023 is $16M.

What does Feefo do?

We're not your typical reviews company. We give brands the tools to make smarter decisions and improve consumer experiences by unlocking insight obtained from real customer feedback. As well as helping to increase conversion rates, improve SEO and reduce churn, Feefo applies smart technologies such as artificial intelligence and machine learning to customer reviews, helping businesses to build relationships, improve brand reputation and make informed decisions for the future. Don't just take our word for it – Feefo is a Google Premier Partner, working with over 3,500 brands and trusted by millions of consumers worldwide!

What are the monthly traffic metrics for Feefo?

6/mo Traffic Growth

11.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

1.5Mins

Bounce Rate

49%

How fast is Feefo growing?

Feefo has grown by 16.8% in the last 6 months according to SimilarWeb.

How do people interact with Feefo?

Last month, Feefo received 1M visitors who spent an average of 1.5 minutes on the website and visited 2.0 different pages per session. Overall, 49% of people bounce on the first visit.

How do people find Feefo?

619.9k people (49%) visit Feefo directly. 364.4k (29%) people search for them in Google. Whereas, 3.3k (0%) discover Feefo through Facebook, Reddit, and YouTube. 19.2k (2%) visitors come from Feefo's email newsletters. Finally, 3.5k (0.3%) people come from affiliates and or paid referrals.

Who uses Feefo?

Feefo's top market is the United Kingdom and they receive 879.4k (69.2%) people.
Then the 2nd is United States with 150.7k (11.9%).
The 3rd is is Australia with 59.8k (4.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Feefo's ads on Google?

Google Ads

Feefo® Global Reviews Platform | Book Your Free Demo Today‎

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Best Online Review Software | Start Getting Reviews‎

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New to using a review platform? Feefo is ideal for you. Get a Demo. Build Customer Trust. Engage Loyal Customers. Improve Online Brand. Increase Traffic CTRs. Grow Online Sales. Improve Online Reputation. Services: Trusted Reviews, Sentiment Analysis, Sma

Business Reviews - Improve Traffic. Boost Sales

https://www.feefo.com/en/business/lp/us_genuine-customer-reviews-with-feefo-g2

Real reviews from genuine customers help shape your business; build loyalty & boost sales. Join over 4,000 UK businesses simplifying processes & gaining powerful business insight.

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https://us.feefo.com/best-online-review-software

Get genuine customer reviews to showcase your business. Gain vital business insight. Get a free, no-obligation demo. Increase Traffic CTRs. Improve Online Brand. Build Customer Trust. Engage Loyal Customers. Improve Online Reputation. Grow Online Sales.

Need To Get Reviews? | Showcase Your Business | feefo.com‎

https://us.feefo.com/best-online-review-software

Get genuine customer reviews to showcase your business. Build Customer Trust. Grow Online Sales.

What do Feefo's customers say about them?

Review Score

1.3/5

Total Reviews

318

Info

Feefo

[email protected]

+44 (0) 203 362 4209

Petersfield

5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Paul Shears

Many Feefo negative reviews are…

Reviewed on 2021-05-25T04:06:36

Many Feefo negative reviews are removed. Beware!
quadrant1

Terrible

Reviewed on 2021-05-21T16:36:32

Terrible. Only allows positive review content!
Stephen Price

An absolute disgrace

Reviewed on 2021-05-21T14:53:43

These guys quite literally show what they want - negative reviews do not appear, and are not includedin the scoring of a company. A sham.
read more
John Rowbotham

They filter out negative reviews for…

Reviewed on 2021-05-19T10:45:06

They filter out negative reviews for cash, that's all they're doing. Utterly dishonest and essentiallyuseless as a customer service.
read more
Ben Karlow

Feefo fantasy reviews

Reviewed on 2021-05-13T14:28:03

I was invited by Cherry Lane Garden Center to leave a Feefo review, I left an honest 1* which wasn't published,they have one 5* and no others which is strange for a company soliciting feedback. The parent company Q D Stores have 4/5 on Feefo and 80% 1* on Trustpilot.
read more
Ben W

Feefo is a fake review site

Reviewed on 2021-05-11T20:05:35

Feefo is a fake review site. If you look at some of the most poorly rated companies on Trustpilot (ie Hotels.com)and then compare on Feefo, the disparity is enormous. 1.5 star companies are all 4.5 star companies on Feefo. Scam review site!
read more
Suzy Phanides

DO NOT TRUST.

Reviewed on 2021-05-11T14:24:20

I find it very strange that Feefo say ParcelHero are 4.5/5 when all other review sites that are trusted give them 1.3 including trust pilot and google?Also why can’t you post reviews directly to Feefo? You clearly do not vet reviews and allow companies to pick the ones they want. You’re severely and purposely skewing results mislead people!
read more
Maxine Fineschi

Ive only rated 1star to Feefo because l…

Reviewed on 2021-05-10T10:27:32

Ive only rated 1star to Feefo because l can’t write anything. As far as you recommending Sunlife as exceptional insurers....l can’t believe your a company. I give Sunlife ZERO stars and now found out there are numerous of others. I am dealing with my complaint at the moment..... but l will go on instagram and write to Carol Vorderman to see if she feels it’s right how she publicises Sunlife to the over 50’s misleading advert.... really knowing about numerous of customers suffering complaints. Don’t bother going on Sunlife reviews as the only tell how excellent they are... look on Martin Lewis site and Customer rights complaints to see and know before signing up with Sunlife the reality of their policy’s, one word... SHOCKING. Yours Sincerely to all suffering customers of Sunlife... or should I write DARKLIFE!!!!! Miss Maxine N’jie. Let me see if feefo let’s my subject be a review.
read more

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