Review (August 2025)
Finden sie ihr ideales ferienhaus bei fewo-direkt - marktführer im bereich ferienwohnungen. ✓2+ mio. ferienhäuser weltweit ✓19+ mio. bewertungen ✓sichere online-zahlung
10k
Estimated Revenue
2.24M
Website Visitors
2.4/5
Trustpilot Score
What are the monthly traffic metrics for Fewo-direkt?
6/mo Traffic Growth
82.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
7.7Mins
Pages per Visit
7.0
Bounce Rate
34%
How fast is Fewo-direkt growing?
Fewo-direkt has grown by 24.5% in the last 6 months according to SimilarWeb.
How do people interact with Fewo-direkt?
Last month, Fewo-direkt received 2M visitors who spent an average of 7.7 minutes on the website and visited 7.0 different pages per session. Overall, 34% of people bounce on the first visit.
How do people find Fewo-direkt?
880k people (39%) visit Fewo-direkt directly. 970.5k (43%) people search for them in Google. Whereas, 27.6k (1%) discover Fewo-direkt through Facebook, Reddit, and YouTube. 39.8k (2%) visitors come from Fewo-direkt's email newsletters. Finally, 62.5k (2.8%) people come from affiliates and or paid referrals.
Who uses Fewo-direkt?
Fewo-direkt's top market is the Germany and they receive 2.1M (91.9%) people.Then the 2nd is Switzerland with 64.7k (2.9%).The 3rd is is United States with 28.4k (1.3%).
Traffic Growth (last 6 months)
What do Fewo-direkt's customers say about them?
Review Score
2.4/5
Total Reviews
4468
Info
FeWo-direkt5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Christiane
Booking cancelation without reason
Reviewed on 2021-05-17T10:17:44
I booked a holiday apartment and even though I immediately received a confirmation of my booking,the booking was cancelled without any reason less than 7 days before arrival. We had booked travel etc. and were really excited to go and now had less than a week to find something else in an incredibly busy holiday period where everything was either booked out or ridiculously expensive. Upon asking what the problem was, the owner ignored me.
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Flo Meroni
F.M.
Reviewed on 2021-01-19T09:55:22
No clue about compliance. Worst ever and never ever again!
Peanut
change to vrbo
Reviewed on 2020-11-26T06:25:16
Since change to vrbo fewo-direkt app no longer works and cannot download vrbo app in Switzerland.Website on some mobile devices won’t load properties. Where do I get help with this?
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Raphael Frank
Not helpful, not professional
Reviewed on 2020-10-28T09:36:40
Together with some friends we booked a chalet in Val Thorens for April 2020. Then came COVID-19 and the Ski Resort had to shut down.We contacted the owner of the chalet, to get a refund of the chalet that we prepaid. The first exchange was very positive and we were told that we would get the refund quickly. Unfortunately after this initial exchange, and many reminders we never heart back from the owner and we are still waiting to get our money (over 3.000 euros). Along this process FeWo was not very helpful. We called their customer service to explain the situation but they just ignored our requests, telling us in a very unfriendly an unprofessional way that this was not their problem. They also refused that to give us the address of the owner that we requested to start a legal procedure and even refused that we write a review about the experience with the owner.
To summarise, I cannot recommend the FeWo platform as they are not protecting/helping their customers. We are well aware that it's a difficult time for the industry, but this does not justify such a treatment.
[Update] Unfortunately I had to change this review and remove the name of the landlord lady that stole our money. This was requested by FeWo. Although I understand the importance of personal data protection, this is a good example of how crooks are also protected by this system! I can however disclose that this lady owns many luxury apartments and chalets in Val Thorens. The chalet we booked has the title "VAL THORENS CHARM 8 Personen NEU Auf den Pisten".
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Henrik
VARNING!!!! As the writers before me here wrote
Reviewed on 2020-10-06T07:25:51
As the writers before me here wrote, really, varning!
I boked an apartment an got changed plans directly after the booking,so on the same day I cancelled the booking, that costed me 60% of the total price.
I feel so stupid about pre paying ? with card , not going to happen again.
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Julia Vielhaber
Feel betrayed
Reviewed on 2020-08-18T13:54:00
Feel betrayed! booked a hous at a refundable rate and cancelled a week before deadline.FeWo didn't inform the DanCenter who was offering the hous in time and now none of them fell responsible. Over weeks and months we could not even get an answer to our emails, no chance to get somebody on the phoe. Hand this over to my lawyer.
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Hel Zen
Scam apartments
Reviewed on 2020-08-16T05:27:04
Scam apartments
We have booked an apartment via fewo direct / Expedia.
After booking the apartmentit was clear that something was wrong with the booking as the landlord did not reach out and also did not answer my email.
Having reported this to the fewo direct team via the live chat I just got the Information that I can be sure that it is not a scam.
A few days later I still did not hear anything, I called fewo, was forwarded to Expedia and then again forwarded to the fewo direct team, who gave me the number of the landlord. After calling he confirmed me that this apartment is since 2018 no longer in his listing, however he had several Expedia customers ringing his door. Even though this was reported to Expedia, nothing changed in two years. Expedia tool the listing already off but obviously there is still one active interface between Fewo direct and Expedia which allows bookings.
I reported this to Fewo, who told me they first need the confirmation of Expedia that the listing is no longer valid.
After not hearing anything in 2 days, I again called the customer service, who literally told me it might be more efficient to directly reach out to the landlord, get a written confirmation that the listing is not available and forward this to Expedia (so actually doing the customer centers job). Once this is available, I was promised that a rebooking process to an apartment with the same standards will start.
Again, there were two days lost due to miscommunication between Fewo & Expedia. And in total 6-7 hours of mine being in calls.
Also a refund does not help because otherwise we have to pay the higher amount (due to the short notice change) for a mistake that was not ours.
So now, we will arrive in 2 days and don’t have an accommodation.
Of course mistakes can happen, but I would have expected that customers get proper help but more important acceptable alternative solutions in situations like this.
Additionally the accommodation can still be booked via Fewo direct. So also in future customers will make the same experience.
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Dean&Tanja
Lack of will to resolve payment issue
Reviewed on 2020-06-04T06:12:05
We are fewo-direkt partners as home (villa ) owners for 5 years now. In this period I recommended their service at least to 100 other property owners,but after my last experience I will not do that any more.
Las summer (2019) in September we had reservation which has been payed by guests but we didn't receive our money until now (Jun 2020). This is a problem of course but not so big and bad as attitude from fewo-direkt in this matter.
1. Until September we was receiving payments without any problems
2. We did't touch anything in our property owner area
so the issue was and is there responsibility...
Fewo-direkt lack of knowledge and/or luck of will to handle our problem is beyond of my understanding of serious business. I try to reach legal service and when I asked on chat some one in charge who can resolve issue they ignored me on chat.
We believe they violated terms and conditions that we have whit them and they are just ignoring that. We decided that we will not let homeaway - fewo-direkt guests in our villa before we receive this payment, when that happend there will be a lot dissatisfied people around.
And all this after 9 months of writing emails and waiting all I get from them "we will handle your issue, soon as possible".
Our worst experience whit online sales channel.
Best regards
Dean&Tanja
Dear Fewo-direkt team,
our payment bank account was ok in Jun, July but not in September???? Because we didn't change it!!!
So I guess story is a little bit different , second We did contacted payment company and we received answer "NO OPEN ISSUES" we forwarded this info one month ago to your department!
We do not have a contract whit payment company but with homeawy, fewo-direkt so in think resolving issue is your not our obligation (including payment company)
read more
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