Review (August 2025)
Shop finish line for basketball sneakers, running shoes, casual shoes & athletic gear from top brands like nike, jordan, adidas, under armour & more.
1.84B
Estimated Revenue
15.08M
Website Visitors
1.4/5
Trustpilot Score
What do we know about Finish Line?
Estimated Revenue (2020)
$1.84B
Total Employees
6600
Founded
1982
Industry
Retail
Location
Indianapolis, United States
About
Finish Line: Shop Finish Line for basketball sneakers, running shoes, casual shoes & athletic gear from top brands like Nike, Jordan, adidas, Under Armour & more.
What is Finish Line's Revenue?
Finish Line's estimated revenue for 2024 is $1.84B.
What does Finish Line do?
Sneakers. Style. Sport. About The Finish Line, Inc. The Finish Line, Inc. is a premium retailer of athletic shoes, apparel and accessories. Headquartered in Indianapolis with a digital office in Boulder, Finish Line has approximately 970 Finish Line branded locations primarily in U.S. malls and shops inside Macy's department stores and employs more than 14,000 sneakerologists who help customers every day connect with their sport, their life and their style. Online shopping is available at www.finishline.com and www.macys.com. Mobile shopping is available at m.finishline.com. Follow Finish Line on Twitter at Twitter.com/FinishLine or Twitter.com/FinishLineNews and "like" Finish Line on Facebook at Facebook.com/FinishLine. Track loyalty points and find store and product information with the free Finish Line app downloadable for iOS and Android customers.
What are the monthly traffic metrics for Finishline?
6/mo Traffic Growth
40.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
15M
Time on Site
3.3Mins
Pages per Visit
3.0
Bounce Rate
57%
How fast is Finishline growing?
Finishline has grown by -18.1% in the last 6 months according to SimilarWeb.
How do people interact with Finishline?
Last month, Finishline received 15M visitors who spent an average of 3.3 minutes on the website and visited 3.0 different pages per session. Overall, 57% of people bounce on the first visit.
How do people find Finishline?
4M people (26%) visit Finishline directly. 8.1M (53%) people search for them in Google. Whereas, 440.7k (3%) discover Finishline through Facebook, Reddit, and YouTube. 215.3k (1%) visitors come from Finishline's email newsletters. Finally, 1.8M (12.0%) people come from affiliates and or paid referrals.
Who uses Finishline?
Finishline's top market is the United States and they receive 13.7M (91.1%) people.Then the 2nd is Korea, Republic of with 295.3k (2.0%).The 3rd is is Canada with 57k (0.4%).
Traffic Growth (last 6 months)
What are Finishline's ads on Google?
Google Ads
The Latest & Greatest Shoes | Shop Nike, Adidas and More
https://www.finishline.com/
Shoes So Fresh. Shop Today To Get Free In-Store Pickup. Find A Store Near You. Free Shipping on 1000's of Styles + Free In-Store Pick-Up. Shop Today! Free Shipping Over $30. Pay with Afterpay. Brands: Nike, Jordan, adidas, Reebok, Brooks, Converse, & Many
finishline.com - Finish Line The Official Site - Shop Nike, Adidas, & More
http://www.finishline.com/
Shoes So Fresh. Shop Today To Get Free In-Store Pickup. Find A Store Near You. Brands: Nike, Jordan, adidas, Reebok, Brooks, Converse, & Many More 422 Fulton St, Brooklyn - (718) 875-7200 - Open today · 10:00 AM – 8:00 PM Wednesday 10:00 AM – 8:00 PM Th
Nike Air Max Shoes - FinishLine.com
https://www.finishline.com/nike-air-max
Shop the Latest Styles of Nike Air Max Running Shoes! Free In-Store Pickup.
Nike Air Force 1 Shoes - Free Ship On Most AF1 Styles
https://www.finishline.com/nike-air-force-1
Amp Up Your Game. Shop Nike Air Force Shoes At Finish Line Today!
Shop Nike Air Max Shoes - The Latest & Greatest Styles
https://www.finishline.com/nike-air-max
Shop All New Nike Air Max Styles. For His & Her's @ Finish Line! Pay with Afterpay. Styles: Set Running Trends, Signature Basketball, Fresh Casual Looks, Training Shoes With Style.
What do Finishline's customers say about them?
Review Score
1.4/5
Total Reviews
298
Info
Finish Line5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
90.0%
Read reviews that mention
Jackie Wiseman
Refused to Return Defective Shoes
Reviewed on 2021-05-18T17:06:35
Will never purchase from them again! I ordered Nike Air 270's online and they arrived extremely squeaky,I was told they were defective and they would exchange them and send out a new pair. I waited and never received the new pair. Then they said, oh you need to ship them back first, we will inspect, and then 1-2 weeks later we will send new ones. They also said I could drive to a store and exchange them if I didn't want to wait. So I drove OVER AN HOUR AND A HALF AWAY and Finishline refused to exchange them for me because they were worn! Yeah they were worn, I ordered online and had to wear to know they were defective. Even when I showed them the email saying I could return them in store, they still refused! Horrible customer service. Then when I finally mailed them back to them, they canceled my replacement order, which was fine by me, I just wanted my money back at that point. It took 2 weeks to get my refund. What a hassle and I still don't have new shoes!
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Charlie Hustle
Still Terrible Service!!!!!
Reviewed on 2021-05-15T15:27:56
Still Terrible Service!!!!! THEY'RE ALL INCONSIDERATE A-HOLES!!!! Lost Me As A Customer ✌?
Christie
I ordered a pair of shoes online…
Reviewed on 2021-05-11T02:56:56
I ordered a pair of shoes online 3-22-21, I took them to store #472 on 3-29-21 to exchange them for a smaller size that they had to order online,I never recieved an email conformation for this order just the receipt from the store so on 4-8-21 after not receiving my shoes I called the store and was told my order had been canceled and I had never been notified of this! And they told me to contact Niayah at customer service. I talked to a different person but was told they would put in a request for my refund and it would take 3 to 5 business days to receive it, well I gave them until 4-22-21,still no refund! this time I talked to Christine and she told me all the same stuff! So on 4-26-21 I went back to the store and asked if they could help me,the store manager went out of his way to help me, he called customer service and spoke with Desiree and she said my refund would be added back to my account in 3 to 5 business days,well today 5-10-21 still no refund! I went back to the store and the manager called and talked to Niayah and she said there was no note stating that I was supposed to get a refund and that I needed to send a copy of my receipt to them so she could show it to her supervisors to request my refund yet again! So the store manager sent it to her from their company email and I was told again that it would take 3 to 5 business days to get my refund. If an order is canceled the money should go directly back to the form of payment that was used to purchase the item,it should not take a person 4 phone calls to customer service to request their money back, the shoes were returned to the store! Where they were resold, so not only did they make money off that sale they also have my money as well! And after reading all of the reviews on here and another site I see that I'm not the only one that this has happened too! Finish Line is Scamming people! Are they going bankrupt and this is the only way they can make money?
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Logan Rosales
horrible
Reviewed on 2021-05-08T11:58:32
hey you dumb asses i ordered socks form y’all and you didn’t take off the security thing,that’s pure laziness and i’m never ordering anything from y’all again.
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Alec Loveland
Terrible service
Reviewed on 2021-05-08T01:36:13
Terrible service. I'm almost convinced this is a scam company. I went into the store and they didn't have my size.Then they offered to order what I wanted online. After a week my order never arrived and they claimed that they did not have the shoes I ordered. I asked for my money back and they sent a check misspelling my name. I had to call them back 3 times and every time they messed up the check. Do not order from this company. Two and half months later and I still do not have my money back. Worst customer service ever. Borderline scammers.
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Barking Bot
TERRIBLE SERVICE
Reviewed on 2021-05-02T16:43:53
TERRIBLE SERVICE. Giving them one stars because I cannot put anything lower than that.I ordered shoes online and was told 3-4 days. 7 days passed and had received nothing. Forced to call customer service, “fixed” the solution, and was told again 3-4 days. Another week passed, nothing. I am extremely disappointed and cancelled my order. 4 customer service reps wrongly placed my order. Forced again to speak to a customer representative to get my money back and nothing, she even hung up on me. Forced to spend my day finding ways to get my money back from this terrible store.
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RD
I would not recommend this company…
Reviewed on 2021-04-30T13:35:13
I would not recommend this company because they will do not have a relationship with the companies that manufacture their products.Laces snapped on a pair of Adidas with less than a month of wear. Obviously, not Finish Line's fault! And after talking with Customer Service, clearly not their problem. I have to contact the manufacturer directly.
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Marty
Bulshit Customer Service
Reviewed on 2021-04-22T23:22:31
I received this from a customer service worker today..... Looks like this customer went in store and received a full refund.The customer will need to go back to this store for further assistance.
Best Regards,
Jazmyne
So I called the store spoke with the manager. Yeah in so many word that was bulshit Jazmyne. Never again
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