Review (July 2025)
Find amazing deals, authentic guest reviews, and a comprehensive selection of more than 300,000 of active properties vacation rentals around the world.
3.17M
Estimated Revenue
368.07k
Website Visitors
2.8/5
Trustpilot Score
What do we know about FlipKey?
Estimated Revenue (2020)
$3.17M
Total Funding
$500k
Total Employees
15
Founded
2007
Industry
Internet
Last Funding Date
Series A Aug 2008
Location
Boston, United States
About
FlipKey: Find amazing deals, authentic guest reviews, and a comprehensive selection of more than 300,000 of active properties vacation rentals around the world.
What is FlipKey's Revenue?
FlipKey's estimated revenue for 2024 is $3.17M.
What does FlipKey do?
FlipKey is a leading vacation rental marketplace that makes it easy, safe, and fun to find and book the perfect place to stay. Our verified guest reviews help you search more than 300,000 listings in 179 countries around the world. Get a great value and stay in a rental with the space, privacy, and all the amenities of a home. With more than 5 million monthly unique visits, FlipKey is a TripAdvisor company and helps power the vacation rental experience on TripAdvisor.com—the world's largest travel website. FlipKey is an Equal Opportunity Employer. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
What are the monthly traffic metrics for Flipkey?
6/mo Traffic Growth
-20.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
368k
Time on Site
4.7Mins
Pages per Visit
4.0
Bounce Rate
50%
How fast is Flipkey growing?
Flipkey has grown by -56.6% in the last 6 months according to SimilarWeb.
How do people interact with Flipkey?
Last month, Flipkey received 368k visitors who spent an average of 4.7 minutes on the website and visited 4.0 different pages per session. Overall, 50% of people bounce on the first visit.
How do people find Flipkey?
134.6k people (37%) visit Flipkey directly. 201.4k (55%) people search for them in Google. Whereas, 3.9k (1%) discover Flipkey through Facebook, Reddit, and YouTube. 2.8k (1%) visitors come from Flipkey's email newsletters. Finally, 1.7k (0.5%) people come from affiliates and or paid referrals.
Who uses Flipkey?
Flipkey's top market is the United States and they receive 294k (79.9%) people.Then the 2nd is Canada with 16.6k (4.5%).The 3rd is is United Kingdom with 10.4k (2.8%).
Traffic Growth (last 6 months)
What do Flipkey's customers say about them?
Review Score
2.8/5
Total Reviews
1798
Info
FlipKey5 Star
55.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
40.0%
Read reviews that mention
Jacqueline Derbyshire
I recently tried to book two apartments…
Reviewed on 2021-05-15T15:26:05
I recently tried to book two apartments on FlipKey and both of them were denied with no real explanation except the owner could not accommodate us for those dates.They were not blocked out on their calendar and it didn't come up as unavailable when I entered my dates.
I rent through Airbnb all the time and have had no trouble, so I went back to them. Got a great place for my two week stay.
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TheBeautifulAngie
I want to book thru you guys but how…
Reviewed on 2021-03-24T17:03:31
I want to book thru you guys but how could you reassure people they are not going to get scammed throughyou guys site??
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Sally
BEWARE!!!
Reviewed on 2021-02-27T20:30:25
BEWARE!!!! I booked a beautiful condo on the FlipKey website only to find out that my credit card number was then stolen and used to make multiple purchases.I was never able to confirm my condo rental, there was no response and the owner of the condo never received my request to book. This was a complete scam just to get my credit card information. I would NEVER book on this website and I would caution anyone else to book elsewhere for a legitimate experience.
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Charlie Myrin
Simple and easy
Reviewed on 2020-11-29T11:46:23
My colleague used FlipKey for a recent accomodation booking in New York. I was surprised by the ease of use and simplicity.We found a great place at an awesome price. So the rest is all history... I joined Flipkey and will be using their services in the future.
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Tyler F
BIG 5 STARS FOR FLIPKEY
Reviewed on 2020-10-23T13:52:06
I feel like the company really does try hard to be the best, and takes moves to constantly improve.They are the safest out there, and I like hosting as well as travelling using the site. I really feel that they deserve the BIG 5, never had a problem with them.
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Reuben S
FlipKey - Works perfect for me
Reviewed on 2020-10-04T19:57:02
Use FlipKey whenever I am looking at St. George Island. . . have used them twice now. Great experience,great properties, great landlords . . . Literally everything was as promised. All stars for me
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Diane Johnson
The most caring company
Reviewed on 2020-09-03T11:02:06
The most caring company I have ever engaged with. I had a negative incident with a host I stayed with,and sorted it out easily with the help of Flipkey's safety team. The folks I talked with were the best- they listened to me and made me feel comfortable. They did a great job sorting out the situation as well.
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Patricia Blayne
Redressing the Balance
Reviewed on 2020-08-20T11:29:37
I felt I needed to try to redress the balance slightly as I am a little bewildered by the extreme negativity of these posts.I have been both an Flipkey host and Flipkey user for the past four years and based on my own experiences feel that generally, with one or two exceptions, Flipkey offers a great service to both travelers and hosts alike. HOWEVER - Flipkey can only be as good as its hosts and as good as its users.
We have stayed in Flipkey accommodation in the UK, and abroad. When my husband and I travelled across the USA, we stayed almost exclusively in Flipkey properties with host families and with the exception of one bedroom in New Orleans, were generally delighted with the quality of the accommodations, and the friendliness of the hosts. OUR LAST EXPERIENCE WAS 10 DAYS AGO.
Flipkey was a life saver on one occasion, when, due to flooding we had to make a 300 mile detour. We had to cancel the Flipkey we were heading for (the host was wonderfully understanding and refunded our monies), and when we found that every hotel and b&b in the area was fully booked with families fleeing the floods it looked as though we'd be stranded. We checked Flipkey and found a home within 3 miles - they took us in immediately just asking an hour's grace to get the room ready! And it was a lovely room too.
Even the room in New Orleans was fine - however, in the photos, the curtains to the window were drawn. We found out why when drawing them back -there was no view, just a massive air conditioning unit filling the whole window. The hosts were also quite uncommunicative - possibly because they had such a high turnover they could not be bothered to chat to ALL their guests.
As hosts, most of our guests have been lovely and often very interesting people. One or two have been less lovely and have seemed to forget that our home is not a hotel, but they were in the minority. We have an ensuite room in our house, so we are on the premises. Most Flipkey issues seem, in the main, to centre around properties where the owner is not on site.
I am puzzled by reviews that state that the host has the opportunity to vet guest reviews before they are posted. That just is not true. The system is that guests and hosts can do one review on each other. Neither can see the other review until both have been posted or if only one review is posted, until 14 days have passed. Flipkey will send reminders to guests and hosts to do these reviews during this time span.
We always review the guest straight away. In most cases, we receive a review back. We also have the opportunity to leave a public response to a review once they both appear publicly - for example, one guest review suggested that our guest accommodation just had use of a bathroom on the same floor. We were able to set the record straight in the public response (our accommodation is ensuite).
I do agree that sometimes, Flipkey seems weighted a little unfairly towards the guest - if on the extremely rare occasion we had to decline a booking for very good reasons Flipkey responded by sternly admonishing us to ensure that our details are up to date and meet guest requirements (this after declining a guest who informed us that they were terrified of dogs and might scream when they met ours! Our details state quite clearly that we have a dog that has a full run of the house).
That said, when we have needed assistance or advice, Flipkey has been quick to respond. You do have to go through a procedure before making direct contact with them that can be irritating, but I think this is almost certain because so many queries and questions are the same. When we have written with an enquiry or problem, we have pretty quickly had a response back.
Generally, we are quite happy with Flipkey and would certainly recommend it to other potential hosts and guests.
Good luck to you all - guests and hosts alike and enjoy the experience!
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