Review (September 2024)

We have the latest styles & trends of fossil watches, wallets, bags and accessories. free shipping & returns at fossil.com.

1.9B

Estimated Revenue

9.38M

Website Visitors

1.3/5

Trustpilot Score

What do we know about Fossil Group, Inc.?

Estimated Revenue (2020)

$1.9B

Total Employees

5300

Founded

1984

Industry

Retail

Location

Richardson, United States

About

Fossil Group, Inc.: Wir haben die neuesten Styles & Trends bei Uhren, Geldbörsen, Taschen und Accessoires auf Fossil.de. Kostenloser Versand & Rückversand.

Social Links

What is Fossil Group, Inc.'s Revenue?

Fossil Group, Inc.'s estimated revenue for 2023 is $1.9B.

What does Fossil Group, Inc. do?

Over thirty years ago, we were known as the small watch company that put their watches in colorful, expressive tins. While we still keep that tradition alive, we've grown to become so much more. Fossil Group Inc. is now a global design, marketing, distribution and innovation company specializing in a variety of lifestyle accessories. Under a diverse portfolio of owned and licensed brands, we make fashion watches, jewelry, handbags, small leather goods and wearables. We are committed to delivering the best in design and innovation across our owned brands, Fossil, Michele, Misfit, Relic, Skagen and Zodiac, and licensed brands Armani Exchange, BMW, Chaps, Diesel, DKNY, Emporio Armani, kate spade new york, Marc Jacobs, Michael Kors, Puma and Tory Burch. From concept to consumer, we bring each brand story to life through an authentic approach to design and an extensive distribution network across numerous geographies, categories and channels.

What are the monthly traffic metrics for Fossil?

6/mo Traffic Growth

83.30%

All Time Traffic Growth

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Monthly Hits

9M

Time on Site

3.3Mins

Bounce Rate

47%

How fast is Fossil growing?

Fossil has grown by 13.1% in the last 6 months according to SimilarWeb.

How do people interact with Fossil?

Last month, Fossil received 9M visitors who spent an average of 3.3 minutes on the website and visited 5.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Fossil?

2.8M people (30%) visit Fossil directly. 5.2M (56%) people search for them in Google. Whereas, 246.6k (3%) discover Fossil through Facebook, Reddit, and YouTube. 238.7k (3%) visitors come from Fossil's email newsletters. Finally, 580.6k (6.2%) people come from affiliates and or paid referrals.

Who uses Fossil?

Fossil's top market is the United States and they receive 3.5M (37.7%) people.
Then the 2nd is Canada with 1.1M (11.3%).
The 3rd is is France with 848.5k (9.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Fossil's ads on Google?

Google Ads

Fossil® Valentine's Day Sale - 40% Off Almost Everything

https://www.fossil.com/en-us/gifts/

Here's a Private Offer Just For You! Shop 40% Off Almost Everything. Use Code: BEMINE. Buy Now, Pick-Up In Store. Watches for Her and Him. Embossing and Engraving.

Fossil.com | Fossil Father's Day Sale | 25% Off Hybrid Smartwatches‎

https://www.fossil.com/us/en/wearable-technology.html

Take 25% Off Hybrid Smartwatches + Display Watches Only $199. Sale Ends 6/17! Embossing and Engraving. Vintage & Classic Styles. Free Shipping & Returns. Designs for All Occasions. Unique Fragrances. Types: Touchscreen Smartwatches, Hybrid Smartwatches. 1

Fossil.com | Fossil® Watches | Stylish & Durable Watches‎

https://www.fossil.com/us/en.html

Choose Unique Fossil® Watches for Men and Women. Browse a Variety of Designs. Order Now!

Fossil.com - Fossil® Last Minute Gifts - Up to 70% Off Top Gifts

https://www.fossil.com/en-us/flash-sale/

Still Need A Gift? Shop The Last-Minute Gift Event For Up To 70% Off Top Gifts. Buy Now, Pick-Up In Store. Embossing and Engraving. Cue Your Active Lifestyle. Free Shipping & Returns. Stylish & Cutting Edge. Styles: Gen 5E, Gen 5, Sport, Gen 4, Hybrid.

Fossil® Limited-Time Savings - Save Big on Styles For Summer

https://www.fossil.com/en-us/flash-sale/

Save Big on Our Sunniest Styles. This Week Only: Soak Up This Sale Before it's Gone!

What do Fossil's customers say about them?

Review Score

1.3/5

Total Reviews

883

Info

Fossil
5 Star
5.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
HBond

Dont waste your money!

Reviewed on 2021-05-22T14:21:13

Dont waste your money!! I ordered a watch for my Dads 70th..they took my money and a week later I got an email to say it wasnt in stock and the order was cancelled.I was given a discount code. I then ordered a watch for my 40th using the discount code, they took my money again...no update for a week then I was told it was cancelled!! It takes 1 week to get your money back and a whole lot of hassle, customer services are useless and the phone number goes to a foreign country. Find another site..even if its slightly more expensive and save yourself a headache! Dreadful!!!!
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James

Awful experienceReceived a dollar Zodiac (Fossil) helpline SEVEN6ZERO²⁸⁴³¹³¹watch brand new as a gift less than two years ago.

Reviewed on 2021-05-22T10:47:58

Awful experience. Received a 500 dollar Zodiac (Fossil) watch brand new as a gift less than two years ago.The watch was not functioning properly. Sent it to Fossil Group, Texas for repairs. They emailed me a quote. I sent them proof of purchase on 17 March. Two weeks later sent the same quote. I spoke to a rep who help alot regarging my issue!!!!!!!!!!!!
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Alicia Cuttita

I placed an order with fossil and they…

Reviewed on 2021-05-21T16:41:25

I placed an order with fossil and they immediately accepted my order and took the funds out of my bank account.Five days later they sent an email cancelling my order stating, they did not have the item in stock and my funds would be returned within 5-7 business days. That is poor customer service. They for one should not take the funds until the item is shipped like some other companies or they should make sure their website is current with stock items so people do not believe they are getting an item since they received the confirmation email. Poor customer service when I called them and no lack of concern. If I could give no stars I would.
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Jack

I used the Fossil Group UK repair…

Reviewed on 2021-05-21T14:41:38

I used the Fossil Group UK repair service which I was directed to via the Official Skagen website.I sent my watch to be be repaired and was quoted 2-4 weeks when I made the payment for repairs. It has now been 8 weeks and I have still not received any update of when I will receive my watch. I have emailed them 3 times asking for an update. Each time I have been told they will contact the repair factory and get back to me - they have not got back to me on any occasion. I would accept a delay in returning the product if I was given a time scale or update of some sort, but currently they have taken my money and watch and are ignoring any request for an update. This is an unacceptable level of service and judging on the other reviews is clearly not an isolated incident . It surprises me that recognised watch brands use this as a recommended repair company and I will be making a complaint to them directly as well.
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John Banks

Very unhelpful

Reviewed on 2021-05-21T12:35:51

Very unhelpful
LISA

Fossil HELP LINE 7602843131

Reviewed on 2021-05-19T10:52:26

No surprise when i came onto trustpilot to find FOSSIL.COM had 87% bad rating. This is my experience order a watch which they took my money for(daughters 21st birthday watch)only to be told a week later they don't have it. To meet their SLA they send the usual email reply of WE ARE SORRY etc....means nothing, refund i contacted the Fossil customer help refunded me the money right away !!!!1 Don't ever purchase from this website
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Mark Barton

By far the worst online ordering…

Reviewed on 2021-05-18T15:13:05

By far the worst online ordering experience I've ever had, ordered 3 items from fossil.com,of which only 2 turned up (separatelyand on different dates)... I'm now spending hours on the phone and numerous emails chasing up my a watch...Had a call from the Glasgow branch when I first placed the order to be told the watch was not in stock but I could have a used one (No thanks), then told it would be bounced to another branch for dispatch... Waited a week and queue the first call... To be told it was being shipped from Belfast, nothing then told it was coming from Berlin!! Now being told it was delivered... When there own delivery notes in the packages clearly show no watch sent... This is still ongoing... No watch and no refund as yet...what a joke this company it is, I collect these watches but I'll NEVER order from fossil.com again. ???????
read more
Fiona Morris

Stunning watch

Reviewed on 2021-05-16T16:07:18

I ordered a watch from Fossil then became worried when I received no order confirmation or despatch notification.On reading some of the Trustpilot reviews I became even more worried. However , the watch arrived six days after ordering and it’s a thing of beauty. It’s the nicest watch I’ve ever owned . I’ve always loved Citizen Eco-drive watches and have several but when I saw the Fossil Lyric in rose gold on the website I took a chance on something different. So glad I did , it’s an absolute stunner. Have now ordered a similar style in silver. Thank you Fossil.
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