Free Review (March 2026)
Passez à la Fibre ultra rapide dès 24,99€/mois. Très Haut Débit, Wi-Fi 7 dernière génération, Box 5G et forfaits mobiles 5G, sans engagement.
Passez à la Fibre ultra rapide dès 24,99€/mois. Très Haut Débit, Wi-Fi 7 dernière génération, Box 5G et forfaits mobiles 5G, sans engagement.
What is Free's Revenue?
Free's estimated revenue is $36M.
What does Free do?
Passez à la Fibre ultra rapide dès 24,99€/mois. Très Haut Débit, Wi-Fi 7 dernière génération, Box 5G et forfaits mobiles 5G, sans engagement.
How fast is Free growing?
Free has changed by -0.1% in the last 3 months according to SimilarWeb.
How do people find Free?
People visit Free through various channels. 43% find them through search engines.
How do people interact with Free?
Last month, Free received 38.3M visitors who spent an average of 9:06 minutes on the website and visited 5.0 different pages per session. Overall, 39% of people bounce on the first visit.
Who uses Free?
Free's top market is France and they receive 88% of visitors from there. The 2nd is United States with 2%. The 3rd is Morocco with 1%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Excellent contact avec l'agent free au…
Excellent contact avec l'agent free au téléphone qui a donné satisfaction a ma requête.
a répondu a ma question
a répondu a ma question
Déçu par l'intervention de orange qui…
Déçu par l'intervention de orange qui ont coupé la fibre alimentant ma maison sans rien demander et donner la ligne à mon voisin .Intervention de bandits.
Excellent
Excellent, the technician was very good , bravo
Perfect service!
Perfect service!
Stealers
Around a year ago, on December 16, 2024, I was contacted by a Free Mobile agent who offered me a package that included 25 gigabytes of data usable in 110 countries, including Egypt. I agreed to the offer and trusted the information I was given. In July, when I traveled to Egypt, I used exactly 4 megabytes of mobile data and was shocked to discover that I had been charged more than 100 euros. I immediately tried to contact Free Mobile, but their customer service was terrible. One agent told me I had 50 days to resolve the issue, but only a week later my line was completely cut off—I couldn’t make calls or use the internet. I then had to call them using a friend’s phone, only for agents to hang up on me repeatedly. There was absolutely no way to properly reach or communicate with them. I even tried to send a formal complaint letter, which they refused. In the end, I was forced to pay the amount simply because there was no other solution. I do not recommend Free Mobile at all. They seem more interested in taking your money than helping their customers, and they also add random, unjustified charges to the bill, which can increase from 8 euros to 20 euros without explanation. I will be changing providers as soon as my contract ends.
Internet and tv network stopped working…
Internet and tv network stopped working yesterday morning but we had not changed any settings. We first followed checked the settings as advised on our online account without results and then made a request to the online proxi support. It has been 36 hours now and nobody contacted us. There is no way to reach the support team by telephone, it is only possible to leave a message. We have left 2 messages already. We have to work from home tomorrow and still have no internet. All is well until you have an issue... We are highly disappointed with the company and will most probably change our internet provider.
Charging me even though I cancelled my subscription
Basically, they keep charging me even though I cancelled my subscription, and I could only contact them by sending them a handwritten letter. Here is the long ass story: I was living in France and using Free.fr for my SIM card, and all this was problem-free and easy to use. However... When I had to leave France and needed to return to my home country, I went to one of the stores to get help cancelling my subscription. I did it 2 months before leaving France, and I got a confirmation email. So all good. BUT then, suddenly, after my end date (in July), and mind you, they had 2 months to figure all this out, I got another bill saying some payments were missing, and since I was on holiday, I didn't send the money the same day, but the next day. Then they say, "Because I sent the money too late (I had one day and no warning?), here is now another bill. And I was like wtf. So I sent those, and I'm hoping this is all done then. Mind you, I tried to call them, but they only have one number on their website, and I can't call them - it says the number is not valid. Yes. I remember to add the +33 because it's a French number, and I no longer have a French SIM card. Then the next month I get another bill for August because they reopened my account, which is illegal btw. I can't cancel my account because, as the woman in the store said, "it's a bit of a maze to do it online", so obviously I couldn't remember the right way to do so. So I sent one of my friends, who is still living in France, to go down to one of the stores and figure it out. But this was no success... They needed me to be there, and the guy from Free didn't know what to do, and I should contact the customer service. So I tried everything! I searched the internet for any other number. I tried to call the same number from my phone and from two of my friends' phones. I tried to find any email contact I could write to. Nothing worked. September came... Guess what... another bill for a service I have cancelled and haven't been using now for 2 months. So I did the last thing I could, I wrote them a letter. I explained that I would not pay the two bills because I have not been a Free member since July, and I included in the letter my confirmation that the service ended back in July. So could they please close the account for good, stop sending me bills and delete the two bills since I haven't been a member or used their service. At the beginning of October, I got a response from them. They will stop my account, but they do not acknowledge my end date, and I still have to pay them. At the end of October, I go back to France for a small vacation, and I go to one of the stores in Paris, and explain all this to one of the workers, and he's like "then don't pay them". So I didn't, and now I get an email from Réf CFR, who's basically treating me to pay, and I have this one day to do so. If you want to be a Free member forever, then this story is not for you. For everyone else, please don't do it; you obviously can't talk to them, and their workers don't know anything, and the only way to communicate WITH A TELEPHONE SERVICE is by a handwritten letter. (We are talking about 70 euros, I had to pay extra, without using their service, because they apparently wouldn't accept a "no" for a "no"). What a joke.
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