Review (August 2025)

Phone numbers for companies and tools for avoiding waiting on hold, other contact information like live chat, tips, secrets, and ways to solve customer service problems faster and easier than ever.

5.23M

Estimated Revenue

3.66M

Website Visitors

3.4/5

Trustpilot Score

What do we know about GetHuman?

Estimated Revenue (2020)

$5.23M

Total Funding

$3M

Total Employees

6

Founded

2012

Industry

Consumer Services

Last Funding Date

Venture (Round not Specified) Nov 2016

Location

Boston, United States

About

GetHuman: Phone numbers for companies and tools for avoiding waiting on hold, other contact information like live chat, tips, secrets, and ways to solve customer service problems faster and easier than ever.

Social Links

Alexa Ranking: 31860

What is GetHuman's Revenue?

GetHuman's estimated revenue for 2024 is $5.23M.

What does GetHuman do?

Everything from maps of company phone systems, shortcuts and tricks, to hiring a problem-solver to fix your whole customer service problem for you. Tools to skip waiting on hold or call from your computer, step-by-step guides for common customer service problems- or we'll even write one for you for free. The ultimate customer tool for saving time and getting better results.

What are the monthly traffic metrics for Gethuman?

6/mo Traffic Growth

-1.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

1.4Mins

Bounce Rate

60%

How fast is Gethuman growing?

Gethuman has grown by 42.7% in the last 6 months according to SimilarWeb.

How do people interact with Gethuman?

Last month, Gethuman received 4M visitors who spent an average of 1.4 minutes on the website and visited 2.0 different pages per session. Overall, 60% of people bounce on the first visit.

How do people find Gethuman?

397.4k people (11%) visit Gethuman directly. 3.2M (88%) people search for them in Google. Whereas, 16.5k (0%) discover Gethuman through Facebook, Reddit, and YouTube. 3.7k (0%) visitors come from Gethuman's email newsletters. Finally, 421.5 (0.0%) people come from affiliates and or paid referrals.

Who uses Gethuman?

Gethuman's top market is the United States and they receive 2.4M (64.9%) people.
Then the 2nd is United Kingdom with 286.4k (7.8%).
The 3rd is is Canada with 168.9k (4.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Gethuman's customers say about them?

Review Score

3.4/5

Total Reviews

228

Info

GetHuman
5 Star
45.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
Jake Horwitz

Watchout

Reviewed on 2021-04-30T02:44:43

Watchout. Their agent are design to steal information from your computer.
Evelyn Gilgannon

GetHuman to me

Reviewed on 2021-04-26T07:29:01

GetHuman to me Please give other customers an idea of what it was like to have an issue with Facebook by rating them.Your opinion matters to us all! I think this is a scam address when I clicked it went to Elizabeth mary government official and these are the ones who are scamming people to buy Amazon cards these people are stealing Ids and stealing peoples facebook hacking them I have tried to contact Facebook gave them my id they said not good enough dam it is my picture is all over it what else do they want I am angry ?
read more
William Laughton

New GetHuman business is Deceitful

Reviewed on 2021-04-12T02:01:51

Though they didn’t start off this way, GetHuman is now a different business and their site is very misleading.For example, for American Airlines, they list the real number first but list their own phone number as the next best number. It is not made clear that this is NOT American Airlines, though I’m sure they will deny it is misleading. They are making money and taking advantage of COVID by picking up the phone themselves and charging a fee to make alterations, when American does not charge fees. We almost got tricked into paying $225 fee, realized something was fishy, and then completed the reservation modification WITHOUT ANY FEES via American. It’s shameful to see this, I couldn’t believe it. Dishonest
read more
Robert Park

They sent me a verification code 4…

Reviewed on 2021-04-06T17:46:21

They sent me a verification code 4 times. Not a one of them worked.
Jaime Lievano

Very easy with the right person.

Reviewed on 2021-03-30T15:23:54

Very easy with the right person.
Nicky

Very helpful

Reviewed on 2021-03-28T13:03:05

I rang as I was shocked that my order was a basket short, the Lady who I spoke to was very patient and listened to what I had to say.She assured me that she would make it known to the relevant people and gave me a £5.00 E voucher.
read more
Josie, recent purchaser.

A helpful experience.

Reviewed on 2021-03-25T23:10:16

I found GetHuman really interested in my problem and concerned to help. I was impressed by their desire to pass on any tips I could give to other people with the same problem.They are a useful service.
read more
Leigh Wilfore

Bottom line, single experience

Reviewed on 2021-03-18T20:27:28

Based on my one try, it doesn't work. I got a call, but no one was on the other end.Whether this is because the human reps don't want to be put on hold or it's something else, unfortunately it's the most important function.
read more

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