Review (July 2025)

10k

Estimated Revenue

10.99M

Website Visitors

4.4/5

Trustpilot Score

What are the monthly traffic metrics for Giffgaff?

6/mo Traffic Growth

-12.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

11M

Time on Site

3.4Mins

Bounce Rate

53%

How fast is Giffgaff growing?

Giffgaff has grown by 0.0% in the last 6 months according to SimilarWeb.

How do people interact with Giffgaff?

Last month, Giffgaff received 11M visitors who spent an average of 3.4 minutes on the website and visited 3.0 different pages per session. Overall, 53% of people bounce on the first visit.

How do people find Giffgaff?

5.2M people (47%) visit Giffgaff directly. 5.3M (48%) people search for them in Google. Whereas, 156.5k (1%) discover Giffgaff through Facebook, Reddit, and YouTube. 135.1k (1%) visitors come from Giffgaff's email newsletters. Finally, 208.3k (1.9%) people come from affiliates and or paid referrals.

Who uses Giffgaff?

Giffgaff's top market is the United Kingdom and they receive 8.8M (80.0%) people.
Then the 2nd is Hong Kong with 1M (9.3%).
The 3rd is is United States with 224.1k (2.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Giffgaff's ads on Google?

Google Ads

Giffgaff.com | giffgaff® International | Enjoy Exploring The World‎

https://www.giffgaff.com/international

Enjoy Great Value UK To USA Rates. Get Your Free SIM Shipped In 5+ Business Days. UK To US Calls For 2p/min. A Better Way To Do Mobile. Members Not Customers. 30 Day SIM Deals. UK To US Texts 8p. UK To US Picture MMS 24p. Services: Free SIM Cards, Unlocke

Giffgaff.com | giffgaff® International | Enjoy Exploring The World‎

https://www.giffgaff.com/international

Enjoy Great Value UK To USA Rates. Get Your Free SIM Shipped In 5+ Business Days. Members Not Customers. A Better Way To Do Mobile. UK To US Picture MMS 24p. UK To US Calls For 2p/min. UK To US Texts 8p. 30 Day SIM Deals. Services: Free SIM Cards, Unlocke

Giffgaff.com | giffgaff® International | Get Your Free SIM Today‎

https://www.giffgaff.com/international

Stay In Touch With Friends & Family. Call The USA From The UK For 2p/ Minute. A Better Way To Do Mobile. UK To US Picture MMS 24p. UK To US Texts 8p. UK To US Calls For 2p/min. 30 Day SIM Deals. Members Not Customers. Services: Free SIM Cards, Unlocked Ha

giffgaff® Choose Simplicity | Order Your Free SIM Today‎

https://www.giffgaff.com/orders/goodybags

We Don't Do Contracts, You Can Change Or Cancel Your Plan Anytime. It's As Simple As That. Check Out Our Range Of Flexible SIM And Handset Deals And Enjoy The Freedom You Deserve. 6GB Of Data For £10. 4G No Extra Cost. Refer A Friend, Earn £5. 6GB goodyba

giffgaff® International | Get Your Free SIM Today | giffgaff.com‎

https://www.giffgaff.com/international

Stay In Touch With Friends & Family. Call The USA From The UK For 2p/ Minute.

What do Giffgaff's customers say about them?

Review Score

4.4/5

Total Reviews

12477

Info

giffgaff
5 Star
80.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
10.0%
Read reviews that mention
MP R

Terrible experience with them

Reviewed on 2021-05-25T22:51:17

Terrible experience with them - wish I could give 0 stars. They delayed their sim porting/transfer date by a considerable amount of days.Seriously complicating matters with previous network provider including the incurring of extra charges. From what I’ve gathered they also seem to be luring people into taking out phone loans via a third party and do not appear to provide any clear information of said loans/plan (nor even the third party) on their app accounts or website as it’s technically not through Giffgaff - I’d imagine the FOS or trading standards should have a field day with that alone. They take no accountability for any issues and get round much by having ‘the community’ (other customers) answer the bulk of queries - instead of providing a dedicated customer service line - like any other normal service provider. We cannot wait to see the back of this dodgy company.
read more
james Boyd

Straightforward, so pleased.

Reviewed on 2021-05-25T18:25:43

Straightforward, easy to use and trust service. Very pleased after trying others in the past,which is where they shall remain.
read more
MRS M R C THOMAS

Best company ever

Reviewed on 2021-05-25T16:41:55

Best company ever. Excellent courteous service, these people bend over backwards to help you.As far as I can gather this is the most data for your buck you will find anywhere. Excellent all round five star sparkles.
read more
Geoffrey Lewis

Giffgaff works very well for me

Reviewed on 2021-05-25T15:16:13

Giffgaff works very well for me ! I’ve been with them for a about 7years. Very good service and noproblems.
read more
Kenneth Goundrey

I use the GiffGaff SIM for my…

Reviewed on 2021-05-25T15:08:11

I use the GiffGaff SIM for my electronic gate control, workd perfectly
Maureen Gale

The communication is always consistent

Reviewed on 2021-05-25T14:57:27

The communication is always consistent, helpful and is never intrusive ... well done.
Michael Whyberd

i would just like to thank you all at…

Reviewed on 2021-05-25T14:29:48

i would just like to thank you all at giffgaff . for what i think is the best mobile phone company onthe market .
read more
Ste's stuff

I'm very happy with this network and…

Reviewed on 2021-05-25T13:52:44

I'm very happy with this network and the customer service is excellent. The tariffs are very reasonable and I've never had any issues with them.All in all extremely happy customer.
read more

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