Gorgias: See Their Revenue, Competitors, Traffic, and Reviews (August 2025)

Review (August 2025)

Helpdesk designed for e-commerce stores. provide multichannel customer service from a single app. gain productivity with automated responses to common requests.

21.75M

Estimated Revenue

1.52M

Website Visitors

4/5

Trustpilot Score

What do we know about Gorgias?

Estimated Revenue (2020)

$21.75M

Total Funding

$42.3M

Total Employees

150 Founded

2015

Industry

Computer Software

Last Funding Date

Series B Dec 2020

Location

San Francisco, United States

About

Gorgias: Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.

Social Links

Alexa Ranking: 47292

What is Gorgias's Revenue?

Gorgias's estimated revenue for 2024 is $21.75M.

What does Gorgias do?

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers. It sets auto-responses to common customer requests. Gorgias helps merchants leverage support as a way to increase sales.

What are the monthly traffic metrics for Gorgias?

6/mo Traffic Growth

-6.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

21.2Mins

Bounce Rate

36%

How fast is Gorgias growing?

Gorgias has grown by -36.1% in the last 6 months according to SimilarWeb.

How do people interact with Gorgias?

Last month, Gorgias received 2M visitors who spent an average of 21.2 minutes on the website and visited 17.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Gorgias?

1.3M people (83%) visit Gorgias directly. 132.4k (9%) people search for them in Google. Whereas, 25.2k (2%) discover Gorgias through Facebook, Reddit, and YouTube. 76.9k (5%) visitors come from Gorgias's email newsletters. Finally, 1.1k (0.1%) people come from affiliates and or paid referrals.

Who uses Gorgias?

Gorgias's top market is the United States and they receive 919.6k (60.7%) people.
Then the 2nd is Philippines with 147.9k (9.8%).
The 3rd is is Australia with 67.4k (4.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Gorgias's ads on Google?

Google Ads

Gorgias.com - Gorgias™ | Customer Service - Designed for Ecom

https://www.gorgias.com/

One app to manage all your customer service channels: live chat, email, social media, etc. Close more sales faster. Start today for free! Used by 24,000 Agents. 4,500+ Customers. Built for Ecommerce. #1 Rated for Ecommerce. Unlimited Users. Sets Up in Minutes.

HelpCrunch vs Gorgias - #1 Helpdesk for SHOP

https://www.gorgias.com/lc/helpcrunch

One app to manage all your customer service channels: live chat, email, social media, etc. Still under contract? We'll buy it out. Switch now and we'll cover the cost. Built for Ecommerce. Sets Up in Minutes. #1 Rated for Ecommerce. Unlimited Users.

SHOP + IG Integration - Auto Comment, Context & More

https://www.gorgias.com/l/integration-instagram

Automate 30% of Instagram comments with recurring requests using our smart autoresponders.

Gorgias™ - All-in-One Customer Service - gorgias.com

https://www.gorgias.com/

Try the all-in-one helpdesk + live chat, designed for ecommerce stores. Start for free! One app to manage all your customer service channels: live chat, email, social media, etc. 4,500+ Customers. Sets Up in Minutes. Built for Ecommerce. Used by 24,000 Agents.

All-in-1 Helpdesk Extension - Top-Rated for Magento

https://www.gorgias.com/l/customer-service-magento

Try the all-in-one helpdesk + live chat, designed for ecommerce stores. Start for free! One...

Five9

Five9 delivers the most trusted and reliable cloud contact center proven to unlock customer intelligence and insights that empower agents and organizations to deliver extraordinary customer experiences. five9 - contact center as a service - ccaas.... More

Review (August 2025)

Helpdesk designed for e-commerce stores. provide multichannel customer service from a single app. gain productivity with automated responses to common requests.

Estimated Revenue (2020)

$21.75M

Total Funding

$42.3M

Total Employees

150

Founded

2015

Industry

Computer Software

Last Funding Date

Series B Dec 2020

Location

San Francisco, United States

About

Gorgias: Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.

Social Links

What is Gorgias's Revenue?

Gorgias's estimated revenue for 2024 is $21.75M.

What does Gorgias do?

6/mo Traffic Growth

-6.40%

All Time Traffic Growth

Monthly Hits

2M

Time on Site

21.2Mins

Pages per Visit

17.0

Bounce Rate

36%

How fast is Gorgias growing?

Gorgias has grown by -36.1% in the last 6 months according to SimilarWeb.

How do people interact with Gorgias?

Last month, Gorgias received 2M visitors who spent an average of 21.2 minutes on the website and visited 17.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Gorgias?

1.3M people (83%) visit Gorgias directly. 132.4k (9%) people search for them in Google. Whereas, 25.2k (2%) discover Gorgias through Facebook, Reddit, and YouTube. 76.9k (5%) visitors come from Gorgias's email newsletters. Finally, 1.1k (0.1%) people come from affiliates and or paid referrals.

Who uses Gorgias?

Gorgias's top market is the United States and they receive 919.6k (60.7%) people.Then the 2nd is Philippines with 147.9k (9.8%).The 3rd is is Australia with 67.4k (4.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

Gorgias's top market is the United States and they receive 919.6k (60.7%) people.
Then the 2nd is Philippines with 147.9k (9.8%).
The 3rd is is Australia with 67.4k (4.4%).