Review (August 2025)

A virtual phone system can help your business stay organized with many calls coming in. sound professional and stay connected.

20.84M

Estimated Revenue

405.96k

Website Visitors

2.1/5

Trustpilot Score

What do we know about Grasshopper?

Estimated Revenue (2020)

$20.84M

Total Employees

250

Founded

2003

Industry

Information Technology And Services

Location

Needham, United States

About

Grasshopper: A virtual phone system can help your business stay organized with many calls coming in. Sound professional and stay connected.

Social Links

Alexa Ranking: 7345

What is Grasshopper's Revenue?

Grasshopper's estimated revenue for 2024 is $20.84M.

What does Grasshopper do?

Grasshopper allows small businesses to be more professional and streamline communications. The company provides a virtual office that connects callers to employees wherever they are. Grasshopper was founded in 2003 by David Hauser and Siamak Taghaddos and is based in Needham, Massachusetts, United States.

What are the monthly traffic metrics for Grasshopper?

6/mo Traffic Growth

33.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

406k

Time on Site

2.8Mins

Bounce Rate

42%

How fast is Grasshopper growing?

Grasshopper has grown by 5.9% in the last 6 months according to SimilarWeb.

How do people interact with Grasshopper?

Last month, Grasshopper received 406k visitors who spent an average of 2.8 minutes on the website and visited 3.0 different pages per session. Overall, 42% of people bounce on the first visit.

How do people find Grasshopper?

215.6k people (53%) visit Grasshopper directly. 153.9k (38%) people search for them in Google. Whereas, 2.7k (1%) discover Grasshopper through Facebook, Reddit, and YouTube. 8.3k (2%) visitors come from Grasshopper's email newsletters. Finally, 14.1k (3.5%) people come from affiliates and or paid referrals.

Who uses Grasshopper?

Grasshopper's top market is the United States and they receive 312.5k (77.0%) people.
Then the 2nd is Canada with 24.3k (6.0%).
The 3rd is is India with 8.1k (2.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Grasshopper's ads on Google?

Google Ads

Grasshopper™ Official Site | Virtual Business Phone System‎

https://grasshopper.com/offer/try/

Select from 1000s of National, Local, & Vanity Numbers. Sound More Professional! Use your existing phone. Know it's a Business Call. Custom greeting. Andriod and iPhone Apps. Wifi Calling.

Grasshopper Official Site - Virtual Business Phone System‎

https://grasshopper.com/

For Entrepreneurs & Small Businesses. Easy & Instant Setup. Sign Up Now! 30 Day Money Back · 24/7 Live U.S. Support · No Long Term Contracts

Grasshopper™ Official Site | Virtual Business Phone System‎

https://grasshopper.com/

Select from 1000s of National, Local, & Vanity Numbers. Sound More Professional! Custom greeting. 24/7 Support. Andriod and iPhone Apps. Wifi Calling. Send professional texts. Voicemail Transcribed. No Long Term Contracts. No hardware required. Desktop ca

Vanity Numbers for Businesses | Easy & Instant Setup‎

https://grasshopper.com/numbers/vanity-numbers/

Select from 1000s of National, Local, & Vanity Numbers. Start Your Free 7-Day Trial Now! Know it's a Business Call. Wifi Calling. Voicemail Transcribed. Work from anywhere. No hardware required. Andriod and iPhone Apps. Use your existing phone. No Long Te

Vanity Numbers for Businesses - Easy & Instant Setup‎

http://grasshopper.com/800-numbers/

Select from 1000s of National, Local, & Vanity Numbers. Sound More Professional! Email Transcriptions · Call Forwarding to Cell · Voicemail Notification · No Long Term Contracts Highlights: 24/7 Live U.S Support Available, No Long Term Contracts Available

What do Grasshopper's customers say about them?

Review Score

2.1/5

Total Reviews

16

Info

Grasshopper
5 Star
12.5%
4 Star
6.3%
3 Star
0.0%
2 Star
0.0%
1 Star
81.3%
Read reviews that mention
Travis Wyatt

Horrible

Reviewed on 2021-04-25T03:36:59

Horrible. Tried 7 times to set up an account. Going through process to confirm, theyd send text,Id enter it in to confirm and it never worked. Red flag. Off to next provider.
read more
Stacy

I called and cancelled my service back…

Reviewed on 2021-04-05T17:47:45

I called and cancelled my service back in July of 2020 they only put it on hold I relized in Octoberthat they were still charging my account so when I called back the rep told me my account was on hold and tried talking me into keeping the service I declined and was told it was going to canel then again I had charges I noticed it a few months later and I called again and they would only refund 5.57 and told me again no charges would be charged they again charged me for 3 more months finally the gal today said she would send me a cancellation notice for my records and would only refund 3 months of charges yet they can tell I never used the phone service ever no one call in or out and I really think they are scamming people. Very disapointed in customer service and the fact they just keep peoples money for services they have never recieved.
read more
Jim Abeles

Inept customer service and buggy

Reviewed on 2021-02-10T16:32:29

Tried to sign up last year and they couldn't port my number over (which 8x8 did without issue).Tried again this year and their sign-up process is buggy - can't sign up from Android or web and customer service is PATHETIC. Long delays in responses, inept tech support - avoid.
read more
Guru Sangeet Khalsa

Unscrupulous

Reviewed on 2020-11-21T16:16:54

After signing up for a free trial online, I was unable to port my number over. Yet Grasshopper unscrupulously kept charging me monthly as if they were providing a service!I didn't notice until six months later. They were only willing to refund the last two month. Disputing the charges with my credit card company as I add this deserved 1-star review to their long list.
read more
Robert Minton

Do not use this company

Reviewed on 2020-10-16T17:20:25

Do not use this company - the company does not disclose all fees, auto renews with no email or reminder,will not refund money for yearly subscription after 30 days of use. Deceptive and does not show renewal date in your account anywhere. P.S. in trying to obtain any money back, they said 12 months a go we said you can't cancel, so that applies to the renewal one year later that we provided no notice for and don't show in your account.
read more
Crammer Style

Thank you so much

Reviewed on 2020-09-12T02:10:21

Thank you so much
Tom

Grasshopper charged me several hundred…

Reviewed on 2020-09-09T06:43:46

Grasshopper charged me several hundred dollars more that they stated they would. When you call their number to cancel,they don't answer the telephone. They don't tell you this up front, but they say before they can cancel your account, you must transfer your 800 number to another carrier, which they say may take up to 6 weeks. Very dishonest company.
read more
Juan Castro

Very Easy To Sign Up - To Cancel Your Probably Wont Be Able To, They Hang Up On You!!!!

Reviewed on 2020-08-31T00:58:03

I found a better service than Grass Hopper and now i'm finding myself not being able to cancel the account,the robot on the chat will give you a phone number, but no one answers, and they know its you if you try the other lines of communication. They keep hanging up, and they keep pressing numbers as if they are doing it on purpose. I guess your best bet is to put your review, record their actions, and make it go viral, the best form of action is publicity. They are doing it so much, that i was able to make a video which I will upload to Youtube ( Maybe ) and Facebook to warn others of this companies bad practice. Check out the video at my Facebook link: I Couldnt add the Facebook link, so people can see my experience, owell, I tried y'all. Go with someone else, trust me save yourself the headache, if your going through the same thing, It will be okay, hopefully the banks will help you.
read more

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