Review (August 2025)

Learn why 8,000+ customers are using groove to increase customer satisfaction and build meaningful customer relationships

2.4M

Estimated Revenue

790.35k

Website Visitors

3.1/5

Trustpilot Score

What do we know about Groove?

Estimated Revenue (2020)

$2.4M

Total Employees

25

Founded

2011

Industry

Computer Software

Location

Newport, United States

About

Groove: Learn why 8,000+ customers are using Groove to increase customer satisfaction and build meaningful customer relationships

Social Links

Alexa Ranking: 8537

What is Groove's Revenue?

Groove's estimated revenue for 2024 is $2.4M.

What does Groove do?

A better way to support your customers. Groove's Shared Inbox, Knowledge Base, and Reports help your team provide personal support at scale. All without breaking the bank.

What are the monthly traffic metrics for Groovehq?

6/mo Traffic Growth

-23.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

790k

Time on Site

10.8Mins

Bounce Rate

45%

How fast is Groovehq growing?

Groovehq has grown by -2.5% in the last 6 months according to SimilarWeb.

How do people interact with Groovehq?

Last month, Groovehq received 790k visitors who spent an average of 10.8 minutes on the website and visited 8.0 different pages per session. Overall, 45% of people bounce on the first visit.

How do people find Groovehq?

483.2k people (61%) visit Groovehq directly. 231.1k (29%) people search for them in Google. Whereas, 4.3k (1%) discover Groovehq through Facebook, Reddit, and YouTube. 9.6k (1%) visitors come from Groovehq's email newsletters. Finally, 752.8 (0.1%) people come from affiliates and or paid referrals.

Who uses Groovehq?

Groovehq's top market is the United States and they receive 254.7k (32.2%) people.
Then the 2nd is United Kingdom with 45.7k (5.8%).
The 3rd is is Philippines with 41.1k (5.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Groovehq's ads on Google?

Google Ads

Group Mailbox | Simplify Support | Book A Demo | groovehq.com‎

https://get.groovehq.com/demo/

8,000+ Companies Provide Personal Support At Scale With Groove. Get Access To A Shared Inbox, Knowledge Base, And Reports All Without Breaking The Bank. Grow. Collaborate. Automate. Scale. Services: Shared Inbox, Knowledge Base, Reporting, Integrations.

Knowledge Base | Book A Demo With Groove ©‎

https://get.groovehq.com/demo/

8,000+ Companies Provide Personal Support At Scale With Groove. Get Access To A Shared Inbox, Knowledge Base, And Reports All Without Breaking The Bank. Scale. Grow. Collaborate. Automate. Services: Shared Inbox, Knowledge Base, Reporting, Integrations.

Group Email | Book A Demo With Groove © | groovehq.com‎

https://get.groovehq.com/demo/

8,000+ Companies Provide Personal Support At Scale With Groove. Get Access To A Shared Inbox, Knowledge Base, And Reports All Without Breaking The Bank. Collaborate. Scale. Grow. Automate. Services: Shared Inbox, Knowledge Base, Reporting, Integrations.

Keyword: sending group emails

Collaborative Email | Book A Demo With Groove ©‎

https://get.groovehq.com/demo/

8,000+ Companies Provide Personal Support At Scale With Groove. Get Access To A Shared Inbox, Knowledge Base, And Reports All Without Breaking The Bank. Collaborate. Automate. Grow. Scale. Services: Shared Inbox, Knowledge Base, Reporting, Integrations.

Keyword: email collaboration

Shared Email | Book A Demo With Groove © | groovehq.com‎

https://get.groovehq.com/demo/

8,000+ Companies Provide Personal Support At Scale With Groove. Get Access To A Shared Inbox, Knowledge Base, And Reports All Without Breaking The Bank. Scale. Automate. Collaborate. Grow. Services: Shared Inbox, Knowledge Base, Reporting, Integrations.

Keyword: shared mail

What do Groovehq's customers say about them?

Review Score

3.1/5

Total Reviews

3

Info

GrooveHQ
5 Star
33.3%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
66.7%
Read reviews that mention
gerald fisher

Don't trust this website

Reviewed on 2019-11-16T19:40:49

Don't trust this website, they took money out of my bank without my authorisation, still trying to get a refund.They say you only learn by mistakes, I'm paying for mine. Leave well alone. Disgruntled person.
read more
Deborah

Amazing custom support service

Reviewed on 2019-07-14T19:09:30

Amazing custom support service, easy to use, constant new updates - improving the service.
Julian

380% price increase with little notice!

Reviewed on 2019-05-17T16:12:39

Started out as, what I thought was a great service and company - I was wrong! Having used the service for well over a year with little change in the product or service,they introduce a 'new' system. Soon after and with a few weeks notice, completely changed their pricing structure to give us a 380% price increase to keep the same service. No way of exporting any ticket/KB information, no interest in helping and no issue with price increase like it was such a small increase. How can anyone trust a company that works like this? They see no issue in any of this. Customer services only answer the questions they want to. Absolutely disgusted with this company and how they have treated their 'loyal' customers. One of the worst companies I have ever dealt with. Have moved to Zoho Desk which is much better and MUCH cheaper for many more features.
read more

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