Review (May 2024)

The best restaurants near you deliver with grubhub! order delivery or takeout from national chains and local favorites! help support your neighborhood restaurants.

1.49B

Estimated Revenue

21.37M

Website Visitors

1.9/5

Trustpilot Score

What do we know about Grubhub?

Estimated Revenue (2020)

$1.49B

Total Employees

5200

Founded

2004

Industry

Internet

Location

Chicago, United States

About

Grubhub: Prepare your taste buds...

Social Links

Alexa Ranking: 1061

What is Grubhub's Revenue?

Grubhub's estimated revenue for 2023 is $1.49B.

What does Grubhub do?

Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features over 300,000 restaurants and is proud to partner with more than 225,000 of these restaurants in over 4,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, AllMenus and MenuPages.

What are the monthly traffic metrics for Grubhub?

6/mo Traffic Growth

23.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

21M

Time on Site

5.5Mins

Bounce Rate

42%

How fast is Grubhub growing?

Grubhub has grown by -5.3% in the last 6 months according to SimilarWeb.

How do people interact with Grubhub?

Last month, Grubhub received 21M visitors who spent an average of 5.5 minutes on the website and visited 7.0 different pages per session. Overall, 42% of people bounce on the first visit.

How do people find Grubhub?

14.2M people (66%) visit Grubhub directly. 5.9M (27%) people search for them in Google. Whereas, 127.9k (1%) discover Grubhub through Facebook, Reddit, and YouTube. 126.6k (1%) visitors come from Grubhub's email newsletters. Finally, 140.1k (0.7%) people come from affiliates and or paid referrals.

Who uses Grubhub?

Grubhub's top market is the United States and they receive 21.1M (98.8%) people.
Then the 2nd is India with 43.2k (0.2%).
The 3rd is is Canada with 35k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Grubhub's ads on Google?

Google Ads

Best Deals on Food Delivery | Grubhub - Food Delivery‎

https://www.grubhub.com/delivery/ny-nyc

Get the Best Deals on Food Delivery Only From Grubhub. Order Online or with the App. Preorder your next meal. Securely Save Credit Card. 24/7 Customer Service. Re-order Previous Meals. Order Delivery & Pickup. Real Time Order Updates.

Grubhub - Food Delivery - The Best Restaurants Delivered‎

https://www.grubhub.com/delivery/ca-san_francisco

Discover New York Delivery Restaurants Near You. Order Online Here. Re-order Previous Meals · Real Time Order Updates · Read Restaurant Reviews Types: Chinese, Indian, Thai, Pizza, Sushi, Wings, Burgers, Sandwiches, Healthy

Grubhub - Food Delivery | New York Restaurant Delivery | GrubHub.com‎

https://www.grubhub.com/delivery/mi-troy/wings

Find the Best New York Delivery Restaurants Near You. Order Online Here. Order Delivery & Pickup. Real Time Order Updates. Securely Save Credit Card. Read Restaurant Reviews. Discover New Restaurants. Re-order Previous Meals. Preorder your next meal. 24/7

Grubhub - Food Delivery - New York Restaurant Delivery - grubhub.com‎

https://www.grubhub.com/delivery/nj-west_new_york

Find the Best New York Delivery Restaurants Near You. Order Online Here. Preorder your next meal · Re-order Previous Meals · 24/7 Customer Service · Real Time Order Updates

Grubhub - Food Delivery - The Best Restaurants Delivered‎

https://www.grubhub.com/delivery/nj-west_new_york?utm_source=google&utm_medium=cpc&utm_campaign=New York, NY | New York, NY | Food&utm_term=food delivery&efkwid=18909973

Discover New York Delivery Restaurants Near You. Order Online Here. Read Restaurant Reviews · Re-order Previous Meals · Real Time Order Updates Types: Chinese, Indian, Thai, Pizza, Sushi, Wings, Burgers, Sandwiches, Healthy

What do Grubhub's customers say about them?

Review Score

1.9/5

Total Reviews

10941

Info

Grubhub
5 Star
20.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
psn

First and last time I will order from…

Reviewed on 2021-04-07T17:22:37

First and last time I will order from grub hub. The driver/delivery person was great.But the issue was with the ordering when I put my address in the app it changed it to my neighbors. If I had not been outside when the delivery person pulled up I would have never received my order. I called customer service to report the issue the driver said it had been happening a lot my info showed correct address their info showed neighbors. The customer service person would not accept that they were wrong when I explained things to her twice as being a new customer an entering my info she continued to put fault on me for the issue, I told her I double checked my address still no support I finished with delete me I will never use your service again and believe me I will not thank goodness I was outside or I would have never received my order they probably would have told me I did since they seem to have my neighbors address an not mine. Very poor service. Driver was tipped extra for her apology.
read more
Cliff Cook

I will never order from GrubHub again

Reviewed on 2021-04-07T04:01:11

I will never order from GrubHub again. 24 hours in advance I put in a pick up order to deliver to my elderly moms assisted living facility,where she was entertaining to guests the next day. I put in the payment instructions and got confirmation that the order was entered. The website said the following day I would get a notice when the order was ready to go out an hour before delivery. Well the next day I got no notice so I called the restaurant the restaurant said they had received no order from GrubHub. I emailed GrubHub and they simply said my transaction had been canceled. Without even the courtesy of an email or a text message and here I was panicking to get another lunch delivered, which took another hour. Talk to two different people at GrubHub neither of which had any power to solve the problem or get a new order put through, they’re only reply was somebody would get back to me within 24 to 48 hours. And when I finally did get a reply two days later it’s simply said sorry he was a 10% discount on your next order. What a poorly run on accountable delivery service!
read more
Fort Bliss, Texas

GRUB HUB is a no no if you want food

Reviewed on 2021-04-07T03:46:46

I am only giving one star because I cannot give zero stars. I ordered through Grubhub about a year ago because I am a healthcare worker on the front line with COVID.After an hour, I called the restaurant (because the driver didn't answer), and they said that the order had been cancelled because no one wanted to bring us food. I stopped using them, but tonight I tried them again - I don't know why. After an hour, the restaurant called me and asked if I still wanted the food since the driver had not shown up. I tried calling the driver multiple times without any communication. After I cancelled with the restaurant, the driver texted me and asked if I still wanted my order. Then I got a call asking if I was happy with my GrubHub order. I will never use GrubHub again. I have used DoorDash and UberEats with promptness and courtesy from the drivers. GrubHub is a no no if you actually want food to be delivered to your house.
read more
Mandie Mason

My order was stolen

Reviewed on 2021-04-07T03:19:45

One of the drivers stole my order which was 100$ worth of food and I was told that my order was goingto be remade and delivered but instead 2 hours later it was cancelled.
read more
Carolyn Keneipp

All I can say is that SOME food…

Reviewed on 2021-04-07T02:42:57

All I can say is that SOME food arrived. Apparently there are items on Grub hub’s menu that are not on Pho Tai’s.So instead of letting us know the items weren’t available, we received 3 of the 5 items ordered. Frustrated and won’t use them again. We’ve ordered from Pho Tai in White Center with no problem when using DoorDash.
read more
Cheri Dymond

Smooth

Reviewed on 2021-04-07T00:04:43

Smooth, fast, easy
SLY RC

They will cancel your order for no…

Reviewed on 2021-04-06T23:35:59

They will cancel your order for no reason. Just waiting on food and nothing
anna vice

There was 3 different occasions when I…

Reviewed on 2021-04-06T23:25:45

There was 3 different occasions when I waited in excess of an hour to get my food only to be told the order was canceled.I was told the order was canceled when it was supposed to arrive. Grubhub also has restaurant on there that don't work with 3rd party vendors ( Grubhub). I order a meal from Charlie G's and after waiting an hour was told Charlie G's doesn't deal with 3rd party vendors and I couldn't get my food. There are better apps out there
read more

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