Review (May 2024)

We are the uk's leading provider of cycling, motoring services, vehicle servicing and repairs. visit in-store, at our autocentres or shop online.

10M

Estimated Revenue

9.39M

Website Visitors

4.1/5

Trustpilot Score

What do we know about Halfords?

Estimated Revenue (2020)

$10M

Total Employees

4100

Founded

1892

Industry

Retail

About

Halfords: Visit Halfords today for the latest deals on Bikes, Dash Cams & Audio, Motoring, Tyres, Car Maintenance and lots more. Order online for Home Delivery or Click & Collect in store.

Social Links

Alexa Ranking: 478603

What is Halfords's Revenue?

Halfords's estimated revenue for 2023 is $10M.

What does Halfords do?

We are Halfords. And we think journeys are important. Every single one of them. Long ones, short ones, adventurous ones, everyday ones. For over 125 years we've been making journeys better with our unrivalled expertise, services and an unbeatable range of motoring and cycling products. - We have over 12,000 people wowing our customers with product knowledge and services. - You're never further than 20 minutes away from one of our 460 shops in the UK and Republic of Ireland. - 2000 technicians service and repair over 1 million vehicles a year, keeping them on the road. - We have over 300 garages with the latest equipment to MOT, repair and service your car to dealership quality at more affordable garage prices. - We're one of the Sunday Times 30 Best Big Companies to Work For by creating a culture where people enjoy their work and thrive in their career progression. So, we're here to get you ready. Ready for anything life throws at you and for anything you decide to throw back. We don't know what you'll encounter, but there's nothing on your journey that we can't help you handle. Come and join us!

What are the monthly traffic metrics for Halfords?

6/mo Traffic Growth

0.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

9M

Time on Site

3.8Mins

Bounce Rate

47%

How fast is Halfords growing?

Halfords has grown by 17.2% in the last 6 months according to SimilarWeb.

How do people interact with Halfords?

Last month, Halfords received 9M visitors who spent an average of 3.8 minutes on the website and visited 3.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Halfords?

2.4M people (25%) visit Halfords directly. 6.6M (70%) people search for them in Google. Whereas, 105.6k (1%) discover Halfords through Facebook, Reddit, and YouTube. 83.8k (1%) visitors come from Halfords's email newsletters. Finally, 37.5k (0.4%) people come from affiliates and or paid referrals.

Who uses Halfords?

Halfords's top market is the United Kingdom and they receive 9M (96.3%) people.
Then the 2nd is United States with 62.3k (0.7%).
The 3rd is is Ireland with 35.9k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Halfords's ads on Google?

Google Ads

Car Servicing in Manchester - Huge Savings With Halfords

https://www.halfords.com/car-servicing/

Over 350 Autocentres Nationwide - Book Your Car Service Online From Only £104.99. Unexpected Repairs On Your Vehicle? 12 Months 0% Representative APR On Orders Over £99. Any Make & Model of Car. Book Online in Minutes. NHS Discount.

Car Servicing in Brighton - Friendly, Expert Service

https://www.halfords.com/car-servicing/

Unexpected Repairs On Your Vehicle? 12 Months 0% Representative APR On Orders Over £99. Over 350 Autocentres Nationwide - Book Your Car Service Online From Only £104.99. Over 300 UK Autocentres. Friendly & Experienced. 9 out of 10 Recommend Us.

Keyword: brighton car service

Car Servicing in Leicester - Up To 40% Cheaper Than Dealers

https://www.halfords.com/car-servicing/

Book Your Car Service in Leicester Today From Just £99.99 at Halfords Autocentres. Our friendly, experienced technicians can service cars of any make or model. 0% Finance Available. Any Make & Model of Car. 12 Month Guarantee. Book Online in Minutes.

Halfords Tyres - 0% Interest Free Credit

https://www.halfords.com/tyres/

Car Servicing in Brighton - halfords.com

https://www.halfords.com/car-servicing/

0% Interest Free Credit. Over 350 Autocentres Nationwide - Book Your Car Service Online From Only £104.99. Unexpected Repairs On Your Vehicle? 12 Months 0% Representative APR On Orders Over £99. Hybrid Trained Experts. 9 out of 10 Recommend Us.

Keyword: car service brighton

What do Halfords's customers say about them?

Review Score

4.1/5

Total Reviews

40134

Info

Halfords Retail

[email protected]

0345 504 53 53

5 Star
75.0%
4 Star
0.0%
3 Star
10.0%
2 Star
0.0%
1 Star
15.0%
Read reviews that mention
Mrs Jacqui Kelly

Halfords Dubstable excel one again.

Reviewed on 2021-05-24T11:59:12

Top service yet again from Halfords on the White Lion retail park Dunstable. I had a dash cam fitted recently and from start to finish the whole experience was first class.The fitter was amazing and the lady who explained how it all worked was extremely informative. Well done to all the staff for being so polite and courteous especially in these difficult times. Your knowledge and service is to be commended. I'm delighted. Thankyou.
read more
Kathy

Staff were amazing

Reviewed on 2021-05-24T11:57:34

Staff were amazing, especially Sean and Ian they were very informative on what I needed,and went above and beyond to help me with what I needed. ( hope I spelt Sean/Shaun correct) Would recommend Aintree store every time
read more
David Cooper

Great service

Reviewed on 2021-05-24T11:44:47

Great service, super efficient and friendly staff.
Marcella

Outstanding Halfords Braintree

Reviewed on 2021-05-24T10:51:25

I always love going into Halfords in Braintree as the service is always outstanding.There is always a wide selection of items for my car, including ones that are great value for money. Plus the store always looks clean and well presented.
read more
Dave Sim

Halford, Ballymena, Saturday 22nd May 2021

Reviewed on 2021-05-24T10:11:52

On visiting Halfords Ballymena store on Saturday, we asked if someone could help us select a child car seat.The gentleman we spoke to said he would get someone to assist, and within two minutes, Danielle appeared. Right from the start, she epitomised what Customer Service should be. She introduced herself and asked how she could help. We explained that we had been looking at a particular item, and Danielle offered instantly to demonstrate it to us. My wife would be using it more and felt that the fitting was more difficult than she would like. Danielle offered an alternative product and demonstrated that to us. Although that product was more expensive, we got the impression that Danielle was more interested in meeting our needs than upselling for the sake of the enhanced sale. We selected the alternative product, and Danielle collected it for us, built it in-store and offered to demonstrate it in our car for us too. Being pushed for time, this was not possible, so Danielle said that if we were struggling at all, we could come back, and she would talk us through the process once more. I have witnessed shop assistants being disinterested in customers, but Danielle was the exact opposite. She gave the impression that she genuinely cared that we left with a positive experience, and if this was her objective, she certainly achieved it. Danielle is a credit to Halfords and herself. If you have a management programme, she should consider applying. Danielle is an asset to the company, and her Halfords should develop her skills. She would make a great Customer Service Manager. Thanks, Danielle, for the best customer experience in a long time.
read more
Sue Prosser

Bought 3 new wiper blades

Reviewed on 2021-05-24T09:32:29

Bought 3 new wiper blades. Paid for fitting waited ages eventually the sales assistant came to do it,did not have a clue how to fit front blades, I ended up showing him. Couldn’t fit the rear wiper had to get someone else. Offered 5 point check. All he did was look at lights.
read more
Kenneth Purtell

All round great experience

Reviewed on 2021-05-24T09:25:19

All round great experience with regards to bicycle products and services. Halfords stock good products and they are priced competitively.The staff are informed and friendly. The experience was overall efficient.
read more
Jag

Halfords have taken £249.95 from my…

Reviewed on 2021-05-24T08:30:22

Halfords have taken £249.95 from my account. No invoice sent. I haven't collected the goods.After 4 hours - yes 4 hours on calls to them, they can't find the transaction. I have asked to speak to a supervisor many times and they won't let me. You will need an abundance of patience if you deal with this online company. In this instance, they have my money, I don't have the goods and they say they have refunded my money. Not so.
read more

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