What is Hatfields's Revenue?
Hatfields's estimated revenue is $189M.
What does Hatfields do?
Hatfields is a company in the Automotive industry.
Exemplary customer contact and service
I had Identified an approved used vehicle I was in interested in on Autotrader and made the initial contact with Hatfields main dealer in Shrewsbury via the enquiry form. I was almost Immediately contacted by Freya Robinson who provided more information about the vehicle and asked about my current vehicle as a part exchange. Every question I asked was answered immediately and in depth. Excellent communication by both telephone and email to provide everything that was required to purchase the vehicle. As I had to travel over 70 miles everything was set up for me to collect the vehicle on my arrival. A family member who lived close by had already visited the showroom to appraise it and check its records. Minor issue with the incontrol application for my phone but Hatfields tried all the could to rectify the problem but it ended up being an issue with “Incontrol” rather than the vehicle or Hatfields. When I saw the vehicle for the first time the care and preparation was evident, the vehicle both inside and out appeared brand new. I would recommend this dealership 100%
I recently ordered a car from Hatfields…
I recently ordered a car from Hatfields liverpool my contract was with mr Leigh O’Brien their service went over and beyond my expectations friendly and professional ,a truly enjoyable experience I would strongly recommend.
My experience with hatfields Liverpool.
I brought my car into hatfields for security update recall. As promised it was ready to collect later that day and I was kept updated by the service staff one that was very good was Ellie carmichil. 10/10. Keep up the great work.
Brilliant service
Brilliant service. Staff were super friendly, made me feel comfortable and took me through the process of buying an approved used car. I would highly recommend. I dealt with Jay, who answered all my questions and got everything prepped. Thank you.
Parts department Hatfields
Whenever I have contacted parts department I have found the staff very helpful always pleasant and professional and very informative, always follow up with an e mail to confirm the query .
The service person ( Mia jones) I…
The service person ( Mia jones) I spoke to was very helpful and knowledgeable gave me all the information about my vehicle that I needed
Hatfields Liverpool Service Team - Second to none!
Having decided to go to another dealership when choosing my new car due to the apathy and disinterest of the sales team which was extremely disappointing and frustrating given the amount of money I was spending on the car, I received notice to inform me that a security update was required on my vehicle, and as Hatfields Liverpool was the most convenient location for me - hence it being my first port of call when purchasing my car originally, i booked my car in for the update. Well !!! what can I say I was greeted by the most friendly efficient members of staff who welcomed me, showed me to the waiting area where a selection of hot / cold drinks and snacks were available. I was informed the name of the person who would be dealing with me who was Michelle, and was introduced to Michelle within 5 minutes. Michelle again was pleasant, friendly and efficient, she confirmed my details and went through every aspect of the process of what would be happening, and even informed me that a further appointment may be required. I was even asked if i minded the car being washed and hoovered - which was a no brainer! I didn't need to ask any questions as everything was explained in detail for me. I left the car and was informed someone would be in touch as soon as my car was ready. Just after midday I received a message not only to inform me my car was ready but included in the message was a link to a video of a 'Health Check' that had been undertaken on my car - I was very impressed! I arrived to collect my car which was waiting for me at the from - again the service I received from staff was second to none - I just couldn't fault them, I was given a written summary in a cardboard folder of the updates that were carried out accompanied with two Kit Kats - what more could I have asked for? Hatfields Liverpool you should be extremely proud of your Service Team - thank you for the most heart warming experience today.
We have used Hatfields for years…
We have used Hatfields for years ,Excellent parts team . Nothing is ever too much trouble . Warrington Jag
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