Review (August 2025)
Hazelton's is america's #1 gift basket company offering more than 4,000 gourmet, wine, champagne, beer, liquor & baby gift baskets for every occasion. free same-day delivery in new york, connecticut & new jersey. free shipping everywhere in the usa and canada. all of our gift baskets can be personalized!
10k
Estimated Revenue
174.16k
Website Visitors
1.1/5
Trustpilot Score
What are the monthly traffic metrics for Hazeltonsgiftbaskets?
6/mo Traffic Growth
2.60%
All Time Traffic Growth
Create Free Account
Monthly Hits
174k
Time on Site
1.6Mins
Pages per Visit
3.0
Bounce Rate
57%
How fast is Hazeltonsgiftbaskets growing?
Hazeltonsgiftbaskets has grown by -37.1% in the last 6 months according to SimilarWeb.
How do people interact with Hazeltonsgiftbaskets?
Last month, Hazeltonsgiftbaskets received 174k visitors who spent an average of 1.6 minutes on the website and visited 3.0 different pages per session. Overall, 57% of people bounce on the first visit.
How do people find Hazeltonsgiftbaskets?
19.8k people (11%) visit Hazeltonsgiftbaskets directly. 152k (87%) people search for them in Google. Whereas, 0 (0%) discover Hazeltonsgiftbaskets through Facebook, Reddit, and YouTube. 218 (0%) visitors come from Hazeltonsgiftbaskets's email newsletters. Finally, 428 (0.2%) people come from affiliates and or paid referrals.
Who uses Hazeltonsgiftbaskets?
Hazeltonsgiftbaskets's top market is the United States and they receive 125.5k (72.1%) people.Then the 2nd is Canada with 16.1k (9.2%).The 3rd is is United Kingdom with 6.2k (3.5%).
Traffic Growth (last 6 months)
What are Hazeltonsgiftbaskets's ads on Google?
Google Ads
No. 1 Hazelton's Gift Baskets - #1 Gift Basket Company In USA
https://hazeltonsgiftbaskets.com/liquor-gift-baskets
Our Liquor Gift Baskets Come With A Wide Variety Of Whiskey, Scotch, Vodka, Gin, Tequila. Our Baskets Include Salty Treats, Decanters, Shot Glasses, Crackers & Other Savory Items. Uber-Styled Free Delivery. Personalized Greeting. Over 2,800 Custom Baskets.
Custom Gift Baskets | Same Day Delivery
https://hazeltonsgiftbaskets.com/
NJ/NY area, 7 Days a Week, Wine & Spirits, For Him, For Her, & So much more! Highlights: Multiple Payment Options Available, Customer Care Available. 465 Mola Blvd #A1, Elmwood Park, NJ - Open today · 8:00 AM – 4:00 PM Tuesday 8:00 AM – 4:00 PM Wednesda
Christmas Gift Baskets | Free Same-Day Delivery In NYC
https://hazeltonsgiftbaskets.com/collections/christmas-gift-baskets
Beer, Wine, Champagne, Liquor, Baby, Gourmet, Birthday, Anniversary Gift Basket Collection. Find...
Send Premium Gift Baskets USA | #1 Hazelton's | Awarded By CGA
https://hazeltonsgiftbaskets.com/
We offers largest selection of customizable Wine, Champagne, Beer & Liquor Gifts. Find the best gifts for Valentine's day, Wedding, Thank You, Congratulations & more. Free Same-Day Delivery. Uber-Styled Free Delivery. Over 2,800 Custom Baskets. Personaliz
Custom Gift Baskets - Same Day Delivery
https://hazeltonsgiftbaskets.com/
NJ/NY area, 7 Days a Week, Wine & Spirits, For Him, For Her, & So much more! 465 Mola Blvd #A1, Elmwood Park, NJ - Open today · 8:00 AM – 4:00 PM Monday 8:00 AM – 4:00 PM Tuesday 8:00 AM – 4:00 PM Wednesday 8:00 AM – 4:00 PM Thursday 8:00 AM – 4:00 PM F
Keyword: alcohol gift baskets
What do Hazeltonsgiftbaskets's customers say about them?
Review Score
1.1/5
Total Reviews
135
Info
Hazeltonsgiftbaskets5 Star
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4 Star
0.0%
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2 Star
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1 Star
100.0%
Read reviews that mention
Kristina Lutz
ZERO stars
Reviewed on 2021-05-26T03:00:36
ZERO stars. SCAM. This is the worst example of an order being wrong, damaged and missing items I’ve ever seen.It’s truly astonishingly bad. I will figure out every way possible to share this broadly so no one else wastes their money on this scam.
I ordered a $110 gift basket for my mother for Mother’s Day - amazing flowers and 2 bottles of wine. The flowers delivered were almost dead, and looked nothing like I ordered at all, not in a vase (as ordered) and missing a bottle of wine for which I paid extra. The bottle included was not what I ordered and of way lesser quality.
After reaching out to customer service multiple times (phone and email), I finally received the most ridiculous response, especially considering their business is delivering perishable items:
Hi,
We're sorry to learn that you are not satisfied with the products delivered. We do take careful steps to ensure that all orders exceed expectations. However, as per our substitution policy stipulated in our terms and conditions, at times substitutions may be necessary to fulfill orders in a timely manner, especially in the event that an order is time-sensitive and intended for a special occasion.
Substitutions are actually quite common within the gifting and gift basket industry, as products are constantly changing on an ongoing basis after product details and photos have been published. Some items may be temporarily unavailable due to various reasons beyond our immediate control, under which circumstances we reserve the right to substitute such items with similar products of equal or greater value to ensure that orders are delivered in a timely manner without incurring further delays. Degrees of substitution may vary. In some rare instances, the entire contents of an order may be substituted.
Due to the high volume of orders being processed, we are not always able to contact customers ahead to advise them of substitutions. By placing an order you accepted our terms and conditions, and thus agreed that the order may consist of products that differ from the original product description. Furthermore, you agreed that you are not entitled to refunds or compensation under such circumstances, as per our refund policies: "NOT AS DESCRIBED & SUBSTITUTIONS - Where a package is 'not as described on our website' and/or we have substituted item(s) in a gift/gift basket that are in compliance with our 'substitution policy'.
&
Although we are sorry to learn about the condition in which the items were delivered, unfortunately, we are unable to compensate you for the damages that occurred under these circumstances.
As per our FAQs and terms and conditions, we advise all customers against shipping perishable items – that is, any product with a lifespan that is subject to spoilage after a period of time such as fruits, cakes, cheeses and plants – using any shipping method that requires more than one business days' transit. Despite our best efforts, we can't guarantee the condition in which products of this nature will be delivered if in transit for longer time periods.
We recommend that customers only ship perishable items if willing to pay for/upgrade to the fastest shipping method available during checkout (same-day, next-day, overnight); we also include this advisory in the product details of most of our perishable and custom baskets. According to your order confirmation, the shipping method selected requires more than one business days' transit.
We apologize for the inconvenience but hope you might at least be able to appreciate our explanation.
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S Lo
I GOT FULL REFUND FROM HAZELTON!
Reviewed on 2021-05-25T04:05:34
Like many others on here I was one of the unfortunate shoppers who received rotten fruits and very cheap products from a very expensive hamper I paid.But here I want to share with you all my success of getting a FULL REFUND from Hazelton.
1. Take photos of the rotten fruits and email Hazelton Customer Service these photos. Make sure you state what time you placed the order, what time you requested for the hamper to be delivered, and what time the fruit basket was actually delivered in the email. Take close up photos of the rotten fruits.
2. You are unlikely to get any responses from the customer service but you continue to email them to show that you have chased them many times. I myself sent about 7 emails and made a couple of phone calls. I received zero reply.
3. Contact your credit card company after about 3 days of receiving your goods to file for a "charge back" and sent them all your emails. Including the confirmation email from Hazelton, the emails you sent to chase and include the day and time you tried to make contact with Hazelton via phone.
4. When I filed "charge back" Hazelton tried to fight back but I eventually won because I have all the documents to show that they did not bother responding to me. Also, they tried to say they have no responsibility of the rotten fruits but this is not true. They have ALL the responsibilities to ensure all fruits are in edible condition as we did not ORDER for rotten fruits.
I hope you all can get your money back!!
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Abby
Bait & Switch SCAM
Reviewed on 2021-05-23T20:02:20
They don't deserve a single star. I wish I would have read all of these negative reviews before ordering from this bait and switch company.The photos speak for themselves. The "gift basket" looked NOTHING like what was advertised on their "Mutts & Mousers" website. I understand per the FAQs on their website that sometimes substitutions are necessary, but this was WAY off. The gift basket I ordered didn't even come in a basket as shown, instead it was delivered in a basic plastic bag. The treats are not the "dehydrated delectables" and the toy is not a giraffe or even a stuffed animal. Poor quality, generic items were substituted and the delivery came very late. I even added some Brandy to the gift order, which was not even included (they did charge me for it). When I emailed customer service they did not respond for a week. Then someone named "Sam" replied to my email and was very rude, demanding photos. After I sent the photos they said they were "not useful" and to "share the correct pictures". Don't embarrass yourself by sending "gift baskets" from this company!
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Greg Smithies
Gift baskets came rotten
Reviewed on 2021-05-20T16:40:59
Gift baskets came rotten, boxes beaten up, broken. Utter crap. Company refused to reimburse becausethey claimed they don't cover shipping issues.
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megan Terry
WOW! Turning something sweet to bad...
Reviewed on 2021-05-18T16:25:02
WOW!! Wish I would have looked at these reviews first.
I ordered a friend some chocolate covered strawberries for her birthday.She received them 5 days later, totally destroyed and and rotten. The company took no responsibility and said I should have checked the FAQ section as they don't recommend anything but one day shipping. WHY let me choose my shipping then?!?! Every agent was argumentative. Totally disappointing.
I hope others find this page first...
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Ashley Thorne
SCAM
Reviewed on 2021-05-17T13:18:59
SCAM
Ordered a $150 Prince Edward Champagne gift basket for Mother's Day. Was able to choose the day for it to arrive,nothing on the website saying orders were being delayed. It was meant to have Champagne, biscuits, tea, champagne flutes, crackers etc etc. I added on a craft beer add on. It showed up a week late, and all that was in it was a $10 bottle of Cava and 4 beers. Such a complete disappointment. Can't get anyone on the phone, and they've stopped responding to my emails.
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OUTLANDER
absolutely stay away from these
Reviewed on 2021-05-15T18:21:16
absolutely stay away from these , they will send you wrong order , and you will not get any responce from them ,bank will give yoy refund at first but then they will reclaim money back since package was send to you, smart scammers get away with crime ....please be aware
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Don Mozingo
Please DO NOT order from this…
Reviewed on 2021-05-14T17:17:51
Please DO NOT order from this company!!! They are a scam company. I had some relatives that were in an auto accident.Spent several weeks in the hospital. When they got home I I spent almost $100 on a fruit basket. When it was delivered all the fruit was rotten and they had to throw it out. It was a total embarrassment to me and my wife. I've tried to contact them for a refund but you cannot get a live person and they will not call you back. This company should not be allowed to stay in business!! Please do yourself a huge favor and stay away from this company. I wish I had seen all these reviews before I placed an order. Maybe someone else will see them prior to placing an order and save their money and an embarrassing situation.
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