Review (August 2025)
Simple and secure file sharing with hightail. send large files, preview visual assets, collect precise feedback and keep creative projects moving in one easy and secure cloud-based software. try hightail for free.
12M
Estimated Revenue
1.54M
Website Visitors
2.1/5
Trustpilot Score
What do we know about Hightail?
Estimated Revenue (2020)
$12M
Total Funding
$92.7M
Total Employees
65
Founded
2004
Industry
Internet
Last Funding Date
Other Apr 2014
Location
San Mateo, United States
About
Hightail: Simple and secure file sharing with Hightail. Send large files, preview visual assets, collect precise feedback and keep creative projects moving in one easy and secure cloud-based software. Try Hightail for free.
What is Hightail's Revenue?
Hightail's estimated revenue for 2024 is $12M.
What does Hightail do?
Hightail is designed to address the unique creative collaboration challenges faced by marketing professionals and the creative teams they work with. Our website and mobile apps allow for easy sharing of all creative file types and provide an intuitive way to share, discuss, improve and approve ideas via a flexible user experience that adapts to individual team and project needs. Try Hightail for free now at www.hightail.com.
What are the monthly traffic metrics for Hightail?
6/mo Traffic Growth
2.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
3.3Mins
Pages per Visit
5.0
Bounce Rate
42%
How fast is Hightail growing?
Hightail has grown by -10.3% in the last 6 months according to SimilarWeb.
How do people interact with Hightail?
Last month, Hightail received 2M visitors who spent an average of 3.3 minutes on the website and visited 5.0 different pages per session. Overall, 42% of people bounce on the first visit.
How do people find Hightail?
1.4M people (88%) visit Hightail directly. 53.4k (3%) people search for them in Google. Whereas, 15.2k (1%) discover Hightail through Facebook, Reddit, and YouTube. 29.5k (2%) visitors come from Hightail's email newsletters. Finally, 176.8 (0.0%) people come from affiliates and or paid referrals.
Who uses Hightail?
Hightail's top market is the United States and they receive 998.1k (64.7%) people.Then the 2nd is Australia with 107.7k (7.0%).The 3rd is is United Kingdom with 72.1k (4.7%).
Traffic Growth (last 6 months)
What are Hightail's ads on Google?
Google Ads
Hightail™ Official Site - Creative Review & Management
https://spaces.hightail.com/business-trial
Hightail™ Official Site - Simple & Secure File Sharing
https://www.hightail.com/
Keep Your Content Safe. Send Large Files With Security, Speed, and Ease. Gain Peace Of Mind & Start A Free Trial of Hightail Pro Today. Work in The Cloud. Share Files with Ease. Keep Your Team Organized. Get to Final Faster. No Credit Card Required.
Hightail for File Sharing - Send Large Files Securely - hightail.com
https://www.hightail.com/pricing/
Send files with security and ease. Sign up for a free Hightail account today. Guest access · Hi-res previews · Approval routing · Version control · Video streaming · Easy onboarding
Send Files and Track Delivery - Try Hightail for Free Today - hightail.com
https://www.hightail.com/file-sharing/?med=sem&src=google&cmp=ht4
Easily send files, big or small, and track delivery. Try Hightail for free.
File Sharing Website - Try Hightail for Free Today - hightail.com
https://www.hightail.com/pricing/
Send files with security and ease. Sign up for a free Hightail account today. Hi-res previews · Version control · Easy onboarding · Video streaming · Approval routing · Guest access
What do Hightail's customers say about them?
Review Score
2.1/5
Total Reviews
9
Info
Hightail5 Star
0.0%
4 Star
12.5%
3 Star
0.0%
2 Star
0.0%
1 Star
87.5%
Read reviews that mention
Max Davis
WORST service EVER!!
Reviewed on 2021-02-27T19:52:32
WORST service EVER!!! Warning ... we lost all our files. Had them on google drive and shared them with HT.Then erased from drive thinking they were safe.. What they failed to tell (3 years ago and they still have not shared the info with their clients), because they don't tell you when you erase a file from Google drive it also erases from Hightail. Gabriel B. assured me that he personally would make sure this was clarified on their website. To date that has not happened... and Gabby don't work there no more... surprise, surprise.
read more
Paul Bussey
Copy file function removed from Hightail ProPlan
Reviewed on 2020-09-13T13:29:47
(Update 22nd Sept 2020 : Hightail have now removed the copy function again)
(Update : 15th Sept 2020 Hightail have now included back in the copy function (took about a week I think)for files between spaces for the ProPlan)
I've used Hightail for many years. But in the last few weeks noticed that the "Copy file" from a Space to another Space was missing. Support suggested the "workaround" of downloading and re-uploading files.
In live chat I found out that this fundamental function had been removed.
"Yes, Paul. But I think it might be under maintenance as we are trying to make the system better."
"You're not sure?"
"I have just checked, Paul. Yes, it is one of the features we are currently updating and is currently available with our Enterprise users for now."
"Sure I can download and re-upload. But it seems to be such a basic and fundamental function to be missing."
"I will make sure that our Product Development Team will know such feedback so that we can bring that feature back as soon as possible."
The chat support guy stated that this "feature" was available for "Enterprise" level users but not for Pro Plan users. It feels like the OpenText company are looking for ways for account holders to encourage upgrade for fundamental features such as copying a file.
How long does it take to fix, develop or improve a "copy" function? Why remove such a fundamental feature?
read more
Harris Segel
Worst cancellation experience
Reviewed on 2020-03-11T12:16:02
You sign up online with auto-renew, but you can't cancel it. When you finally find the page with the information about canceling you are instructed to email them your request.When you do that you get another email asking for more information (why don't they say what they need on the cancel instructions page). Then when they actually do cancel, the account itself is canceled immediately meaning you lose whatever remaining time you have even though you paid for it.
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peter hodson
Account Cancellation…
Reviewed on 2018-10-15T06:48:07
I have had similar experience to others. I have been trying to cancel my account for two years.The first time they advised my credit card details were not correct and they would not be able to process payment - I had new card with same number but different expiry date. I thought good and advised them I did not want to renew. However they managed to find the new details. The next year I advised them in advance by email I wanted to cancel my account. To make sure they would not take my money, I cancelled my credit card and got a new one - completely different number. When payment was taken out, much to my surprise, I contacted Mastercard and was advised that they(Hightail) can do this. I put in claim to have payment reversed without success. I have since sent a string of emails requesting cancellation - as per the instruction on their website. These are completely ignored. They are obviously very dodgy operators and my advice to any prospective users is to keep well clear of them. They are crooks.
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Steve Dabbs
I have done everything I can to cancel…
Reviewed on 2018-03-31T14:36:19
I have done everything I can to cancel this account and I keep getting charged. I am going to file a formal complaint with the California Attorney Generals Office.Maybe that will get their attention.
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Lisbeth
HIGHTAIL ARE STILL CHARGING for subscription cancelled 3 years ago!!!!
Reviewed on 2017-11-28T12:59:58
I cancelled my subscription for the file transfer service HIGHTAIL in October 2014 (!)and they are still charging my creditcard despite the fact that HIGHTAIL confirmed the cancellation by e-mail. I now have to go through the process of getting the money back via the credit card company. This is completely unacceptable! I have tried to find an e-mail address on their website, so I could inform them of this - but this seems virtually impossible - I can only find an address for "sales" and one for "support". I will NEVER recommend HIGHTAIL to anyone!
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James Bran
Great Service
Reviewed on 2017-05-30T10:32:57
We are using this service over two years without any problem. I can set IP address for any major city from US,CANADA, UK, AUSTRALIA etc.
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Alexander Huynh
Scammy auto renew practices
Reviewed on 2017-01-06T01:32:39
I fell for their 'free trial'. They put my account in auto renew, charged me hundreds of dollars even though I didn't use the service after the first day of the 'free trial'and then refused to refund me.
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