Review (April 2024)

Deliver brilliant customer support right inside gmail with hiver. start your free trial today.

82k

Estimated Revenue

142.96k

Website Visitors

3/5

Trustpilot Score

What do we know about Hiver?

Estimated Revenue (2020)

$82k

Total Funding

$8M

Total Employees

89

Founded

2011

Industry

Computer Software

Last Funding Date

Debt Financing Feb 2021

Location

San Jose, United States

About

Hiver: Deliver brilliant customer support right inside Gmail with Hiver. Start your free trial today.

Social Links

Alexa Ranking: 92920

What is Hiver's Revenue?

Hiver's estimated revenue for 2023 is $82k.

What does Hiver do?

Hiver is the world's first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver. After an initial round of angel funding from Citrix Startup Accelerator and Paytm Founder Vijay Shekhar Sharma, Hiver raised a $4 million Series A round of funding in 2018 from Kalaari Capital and Kae Capital.

What are the monthly traffic metrics for Hiverhq?

6/mo Traffic Growth

13.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

143k

Time on Site

1.0Mins

Bounce Rate

77%

How fast is Hiverhq growing?

Hiverhq has grown by -13.9% in the last 6 months according to SimilarWeb.

How do people interact with Hiverhq?

Last month, Hiverhq received 143k visitors who spent an average of 1.0 minutes on the website and visited 1.0 different pages per session. Overall, 77% of people bounce on the first visit.

How do people find Hiverhq?

16.5k people (12%) visit Hiverhq directly. 108.9k (76%) people search for them in Google. Whereas, 554.8 (0%) discover Hiverhq through Facebook, Reddit, and YouTube. 9.8k (7%) visitors come from Hiverhq's email newsletters. Finally, 4.4k (3.0%) people come from affiliates and or paid referrals.

Who uses Hiverhq?

Hiverhq's top market is the United States and they receive 42.8k (29.9%) people.
Then the 2nd is India with 14.3k (10.0%).
The 3rd is is United Kingdom with 6.3k (4.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Hiverhq's ads on Google?

Google Ads

Google shared inbox solution | Inside Gmail | Install Hiver‎

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Collaborate on Shared Inboxes like @support, @sales from Gmail | Get Free Trial. 2-Min Setup. Safe & Secure. Built for GSuite Users. Services: SLAs, No Cc/Bcc/Forwards, Round-robin Assignment, Collision Alerts, Team Workflows, Rule-based Automation.

Get A Faster Alternative - Helpdesk Within Gmail

https://hiverhq.com/helpscout-alternative

Hiver brings all the features of a help desk solution inside Gmail. Delegate, round robin, collision alerts, analytics, automation, SLAs - now in Gmail. 2-Min Setup. Safe & Secure. Built for Gmail Users. Services: SLAs, No Cc/Bcc/Forwards, Round-robin Assignment.

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Hiver brings all the features of a help desk solution inside Gmail. Delegate, round robin...

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All features of Front App, in Gmail. No need for another software. Install Now. Delegate, round robin, collision alerts, analytics, automation, SLAs - now in Gmail. Safe & Secure.

What do Hiverhq's customers say about them?

Review Score

3/5

Total Reviews

2

Info

Hiver

[email protected]

+1-650-288-6769

San Jose

5 Star
0.0%
4 Star
50.0%
3 Star
0.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
Asher Swing

buggy software

Reviewed on 2019-11-06T16:09:36

buggy software, does not sync all the time, have to keep emailing support
Pedro

The analytics module is very limited

Reviewed on 2018-03-01T16:18:38

The analytics module is very limited. New features are supposed to be released on 10 Mar 2018,if they will in fact address the limitations it would be 5 stars - we ll see
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