Review (August 2025)

Inmoment's experience improvement (xi) approach goes beyond traditional customer experience management and combines data, technology & industry expertise.

50M

Estimated Revenue

4.34M

Website Visitors

3.2/5

Trustpilot Score

What do we know about MaritzCX?

Estimated Revenue (2020)

$50M

Total Funding

$77.25M

Total Employees

670

Founded

1973

Industry

Computer Software

Last Funding Date

Series D Aug 2016

Location

Lehi, United States

About

MaritzCX: MaritzCX provides Customer Experience software (CX) and research to help you respond to the Voice of the Customer instantly through our CX Platform.

Social Links

Alexa Ranking: 34352

What is MaritzCX's Revenue?

MaritzCX's estimated revenue for 2024 is $50M.

What does MaritzCX do?

Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value--where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of comprehensive data, modern technology, and human expertise that helps executives--and the companies they lead--recognize the power and value of customer and employee experiences. With our years of Experience Improvement (XI) Solutions and expertise, and our leading-edge Experience Intelligence (XI) Platform, we ensure businesses understand and own the moments that matter--to transform experiences today that deliver the highest business value tomorrow. The InMoment Approach places business drivers at the forefront of experience program initiatives. We help our customers solve specific business challenges- Acquisition, Retention, and Growth. Our XI efforts ensure that our 2000+ brands across 95 countries realize maximum business impact. For more information, visit http://www.inmoment.com/.

What are the monthly traffic metrics for Inmoment?

6/mo Traffic Growth

27.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

3.4Mins

Bounce Rate

43%

How fast is Inmoment growing?

Inmoment has grown by -9.4% in the last 6 months according to SimilarWeb.

How do people interact with Inmoment?

Last month, Inmoment received 4M visitors who spent an average of 3.4 minutes on the website and visited 6.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Inmoment?

4M people (91%) visit Inmoment directly. 145.9k (3%) people search for them in Google. Whereas, 26.7k (1%) discover Inmoment through Facebook, Reddit, and YouTube. 35k (1%) visitors come from Inmoment's email newsletters. Finally, 2.3k (0.1%) people come from affiliates and or paid referrals.

Who uses Inmoment?

Inmoment's top market is the United States and they receive 3.1M (72.1%) people.
Then the 2nd is Canada with 480.9k (11.1%).
The 3rd is is United Kingdom with 405.3k (9.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Inmoment's ads on Google?

Google Ads

InMoment.com | In Moment | Optimize Customer Experience‎

https://get.inmoment.com/request-demo-voc-v2/

Get Business-Critical Insights That Fuel Better Decisions. Book A Demo Online! Understand your customers. Every experience matters. Make clients feel valued. Listen, understand, share. Highlights: Omnichannel Data Collection, Advanced Analytics.

InMoment.com - InMoment - Employee Experience Management

https://inmoment.com/demo/

Unlock Customer Insights, Increase Customer Loyalty & Improve Customer Retention. Empower Your Team & Improve Your Customer Experience With InMoment. Make clients feel valued. Every experience matters. Understand your customers.

Forrester Customer Experience - Connect With Your Customers‎

https://get.inmoment.com/request-demo-cx-v1/

Listen to customers and build invaluable relationships. Request a free demo!

Voice of the Customer - Let Them Tell You Why - inmoment.com‎

https://get.inmoment.com/request-demo-voc-v2/?Marketing_Source=Adwords

VoC For Your Business. Because Every Experience Matters. See More! Listen, understand, share · Understand your customers · Make clients feel valued

Voice of the Customer - Let Them Tell You Why - inmoment.com‎

https://www.inmoment.com/

VoC For Your Business. Because Every Experience Matters. See More!

What do Inmoment's customers say about them?

Review Score

3.2/5

Total Reviews

2

Info

Inmoment
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
100.0%
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Mike Cloudsdale

Their surveys do not work on an iPad…

Reviewed on 2020-09-12T14:25:59

Their surveys do not work on an iPad and no-one responds to requests for technical support.

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