Review (August 2025)

The intimissimi world is at your disposal 24/7. buy our lingerie, accessories and homewear on our official webshop.

10k

Estimated Revenue

6.16M

Website Visitors

1.4/5

Trustpilot Score

What are the monthly traffic metrics for Intimissimi?

6/mo Traffic Growth

-36.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

6M

Time on Site

3.7Mins

Bounce Rate

40%

How fast is Intimissimi growing?

Intimissimi has grown by 72.8% in the last 6 months according to SimilarWeb.

How do people interact with Intimissimi?

Last month, Intimissimi received 6M visitors who spent an average of 3.7 minutes on the website and visited 6.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Intimissimi?

1.6M people (26%) visit Intimissimi directly. 3.4M (56%) people search for them in Google. Whereas, 261.8k (4%) discover Intimissimi through Facebook, Reddit, and YouTube. 285.3k (5%) visitors come from Intimissimi's email newsletters. Finally, 419.2k (6.8%) people come from affiliates and or paid referrals.

Who uses Intimissimi?

Intimissimi's top market is the Italy and they receive 1.5M (24.6%) people.
Then the 2nd is Poland with 841k (13.7%).
The 3rd is is Russian Federation with 433.7k (7.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Intimissimi's ads on Google?

Google Ads

Intimissimi.com | Intimissimi | Shop Our New Collection‎

https://us.intimissimi.com/

Shop Intimissimi's New Men & Women's Arrivals. Free Shipping On $100+ Orders. Free Returns · New Weekly Arrivals Categories: Women, Men

Balconette Bras | Our Holiday Sale Starts Now | intimissimi.com‎

https://www.intimissimi.com/us/women/sale/

Start Your Shopping For The Holidays & Save Big With Up To 50% Off Bras & More.

Push Up Bra | Designed For Comfort & Style

https://www.intimissimi.com/us/women/bras/

Balconettes, Bralettes, Push Ups & More. When You Buy 2, You Get 1 Free. Shop Today. To Shop Our Men's & Women's Collections In-Person, Find A Store Near You. Subscribe To Newsletters. Gift Cards Available. View Size Guide. Find A Store.

Intimissimi Men's Boxer Briefs | MDW Sale - Up To 50% Off‎

https://us.intimissimi.com/category/men/briefs/pc/4804/4810.uts

Up To 50% Off Boxer Briefs & More Men's Styles All Weekend. Free Shipping On Orders $100+. Find A Store. View Size Guide. Track An Order. Store Locator. Subscribe To Newsletter. Multiple Payment Options. Payment Options Available.

Intimissimi Men's Boxer Briefs | Labor Day Sale Going On Now‎

https://us.intimissimi.com/category/men/labor-day/pc/4804/52853.uts

Don't Miss Your Chance To Get 30% Off Select New Arrivals + Get Free Shipping Over $100. 521 Broadway, New York, NY‎ - ‎Open today · 11:00 AM – 8:00 PM Sunday 11:00 AM – 8:00 PM Monday (Labor Day) 10:00 AM – 9:00 PM Hours might differ Tuesday 10:00 AM – 9

What do Intimissimi's customers say about them?

Review Score

1.4/5

Total Reviews

809

Info

It Intimissimi
5 Star
5.0%
4 Star
0.0%
3 Star
10.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
hao123

10 days delivery time- what a joke!

Reviewed on 2021-05-19T15:57:06

10 days delivery time- what a joke! Rally misleading shipping timeline, got an email saying delivery will be with me in 4-5 working days but it took 10!Only 2 days after I contacted the online chat did my Hermes tracker say that it received the item- hilarious! So if you want to get your order, make sure to be ready to follow up....
read more
C.

I am extremely unhappy!

Reviewed on 2021-05-17T11:28:51

I am extremely unhappy with my intimissimi online shopping. they sent me 2 identical sizes by mistake,2 XL arrived although I asked for L and XL, and I have been trying to return it for 1 week because it is big but it shouldn't be that hard !! Is everything so hard so we miss the return date? the site is wrong, I could not reach my return form for days. Thanks to customer service, I barely took care of it, but now I can't return it by courier! they say it will be taken at my door, it's FREE. but ups are demanding money from me for it. I had to take the cargo to be free. I'll take it, it's okay, but that's not what I was promised! I went to the store and explained my problem, which I drove for 1 hour, but they could not solve my problem and they did not make the return process at the store. i never consider shopping online again! just stes reason !!
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Sonya

0 stars for customer service

Reviewed on 2021-05-13T20:03:36

0 stars for customer service. The quality of lingerie is amazing, but I hope this brand and higher management recognizes how horrible the customer service is,and takes time to educate employees. I wanted to make a new order with a promotional code (for 20 GBP off) I received as a text message (for points I collected with my card as I am (or was) a loyal customer). However, the website simply does not recognise the code when I enter it so I started an online chat with one of the advisors, who took around 20 mins of my time to only tell me they need to pass it to the "department in charge". I attached the screenshot of my code and sent 2 follow-up emails, but no one even bothered replying and it's been a week already! What is the point of having a loyalty system with points if we can't use them?!! Just to keep texting your customers with "promotional offers"??? I am really disappointed with the time I wasted on selecting an order, trying to apply the code, contacting customer service a number of times etc. Disrespectful. I do not recommend shopping online with them and hope management can do something about it. Update: Customer service said they'll get in touch but no one actually bothered to do so, not even requesting further details.
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QHS QUALITY HOSPITALITY SERVIC

Bad quality

Reviewed on 2021-05-04T09:28:17

Bad quality, Definitely NOT value for money and they won't accept it back due to return of the productafter 14days.
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Asena

Avoid shopping online with this brand

Reviewed on 2021-04-30T05:51:52

Update: They have contacted me after my review here, still not wanting to refund me the full amount for the items I returned.They say that they were discounted. They were discounted half price, and I've paid £22.50 for one item and £24.50 for the other, as very clearly stated on my invoice. And they want to refund me £37.40 instead of £47, robbing £9.60 out of my pocket. More update will follow. Avoid shopping online with this brand. I have been trying to return some unwanted items from my order end of December. Their return label wasn't accepted by courier. No answer to my e mails. Finally I actually had to go to the Oxford store where a friendly sales person helped me phoning them directly and got me a new label. (They weren't able to take the items back in store!?) I dropped the parcel off, no news for 2 weeks. After another e mail with me asking them what was going on, I finally received an e mail saying that my return has been received,and I'll be refunded £37.40. My returned items cost £47. I have asked them what that nonsense is about and will update here once I get a reply. It's not all right to sell undergarments to premium prices and then provide your customers with such appalling customer service. It's unheard of. Avoid this brand unless you're sure you'll be keeping everything you've ordered.
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Jolita Kančauskiene

two months since the order

Reviewed on 2021-04-20T09:34:49

It's been two months since ordering online. The order status - "The shipment is registered in our system 25/02/2021" Are they on Mars? Update 04/05/2021.I've been refunded finally. The review on this site might have helped.
read more
Andrew Jackson

Having owed me a £60 refund for three…

Reviewed on 2021-04-18T19:20:00

Having owed me a £60 refund for three months, two weeks ago they asked for my details to look into it,yet again. Details provided. Nothing heard. No refund. They are a joke. Do not order from these scammers. They take your money and do not deliver.
read more
Katelyn Schoenberger

Amazing. Great service and amazing items.

Reviewed on 2021-04-10T01:55:38

Really love all the pieces I ordered. All of them arrived pretty quickly after placing the orders.I also asked a few questions through email to customer service to follow up and they were very swift to reply.
read more

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