Excellent Template and Support team
Reviewed on 2021-03-18T05:47:39
Excellent Template and Support team.
The All-new T4 templates are amazing and found support is very fast,I noticed review here and afraid to buy but after buy I found the bad review here are fake or by someone who only looking for money. Amazing support and products. love to buy more in future. Sometimes live chat support I feel should be more fast . Recommend to buy from Joomlart.comread more
Good web dev services along with good price
Reviewed on 2021-03-01T08:09:48
They provide the website I requested pretty fast and the result was completely exceptional.Though the price is cheaper than others, the speed and SEO optimization are worth every penny.read more
The worst customer support anywhere
Reviewed on 2020-12-03T07:46:55
The worst customer support anywhere. Their so called custom dept. is even worse then their template support.We paid 50% upfront to have a Joomla 2.5 website migrate to the latest version of Joomla. We gave them Super admin access to our live site for them to review and give us quote. They quoted price and we agreed and then paid 50% to get the job started. 2 weeks later they asked for more money saying the job was much bigger then they thought. They tried to double the price and we said no. We explained they must do job as quoted and agreed upon by both parties. Then almost 3 months went by and we had to keep asking them when job was to be done. They kept telling us they we working on it. We even created space on our host for them to use to do the job. They didn't know how to login to cPanel and told us the account we created didn't work. We had to teach them how to access it. And they still couldn't. They also managed to break the live site over and over. They don't provide updates and they don't even try to explain what they are doing or provide progress updates. We agreed to a critical path and they assured us job would be finished in two weeks. Well 3 months later still nothing and no communication. We finally asked for a refund and they sent the 50% back. We asked that they at least provide us the template and extensions we were paying for in job and they said NO they would not. We then tried contacting the CEO and he ignored our emails completely. So now we have a live site that they broke and we lost 3 months of waiting for them to finish the job we were paying for. We don't have the template and we have no compensation for wasting our time for so long. We could have had this job done in 2 weeks with a another supplier but we chose JoomArt because we used to be a paying developer for them for 4 years and we thought they would be the right choice. They have no loyalty to customers and really don't care. Bottom line is they are not capable and actually do not know how to do the work and yet claim they can.
Buyer beware! Stay away!read more
Reviewed on 2020-03-19T09:44:26
Fatal partner. Waste of money. They don't help at all to their products. Horrible!
Purchase fine and no quibble refund was indeed no quibble
Reviewed on 2018-03-15T12:09:40
I recently purchased a joomla component from these guys having previously used the Gavick templates and addons.
Initial paypal purchase was painless and the module performed as expected,but I decided not to pursue the idea further and asked for a refund under their 7 day refund policy.
On day 7 itself I raised a ticket to request a refund, less than 24 hours I had a response asking if I needed tech help with the component or had any other issues, but confirming my refund would be processed if necessary.
I explained the situation and they didn't argue or try any funny business and true to their word my refund is now showing as pending in paypal.
Based on this I will happily shop with them again if I need anything and will recommend them.read more
These guys are real jerks
Reviewed on 2018-03-08T21:02:08
These guys are real jerks. Poor customer service. Avoid!
Don't spend your money on these idiots
Reviewed on 2017-12-12T19:54:46
Terrible - ZERO support besides a completely screwed up web based ticketing system.Nickel- and Diming with their different subscription models and even with a paid JATC membership, the download of the templates is not possible because their frigging useless website does not remember your login credentials.
Utterly pathetic and I highly recommend staying away from them!read more
Joomlart - promises and guarantee not worth "paper" its written on.
Reviewed on 2017-05-16T07:42:00
Joomlart develops webpages and other solutions that may be good enough in itself.
But their promisesand customer service are unfortunately incredibly bad.
They have a "100% money back guarantee - No hassles, no question asked!"
This statement is not worth the "paper" it is written on.
Hours after I placed a purchase, I regretted and submitted a refund request, and as far as I could see, I fulfilled the requirements for refund.
Got after about 1 day refusal without any particular good reason.
My recommendation is to stay away from Joomlart.com!read more