Review (August 2025)

Ask a question and get an answer to your question from a verified expert on justanswer, the leading expert question and answer website. ask an expert now!

4M

Estimated Revenue

15.1M

Website Visitors

4.7/5

Trustpilot Score

What do we know about JustAnswer?

Estimated Revenue (2020)

$4M

Total Funding

$50.7M

Total Employees

510

Founded

2003

Industry

Internet

Last Funding Date

Series B Oct 2012

Location

San Francisco, United States

About

JustAnswer: Ask a question and get an answer to your question from a verified Expert on JustAnswer, the leading Expert question and answer website. Ask an Expert now!

Social Links

Alexa Ranking: 7240

What is JustAnswer's Revenue?

JustAnswer's estimated revenue for 2024 is $4M.

What does JustAnswer do?

JustAnswer (www.justanswer.com) is the world's leading expert marketplace, connecting more than 16 million people worldwide with doctors, lawyers, and more. We are revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. For more information about the company, please visit the JustAnswer website at www.justanswer.com. To find out the current job openings and apply, please visit our careers page: http://ww2.justanswer.com/careers.

What are the monthly traffic metrics for Justanswer?

6/mo Traffic Growth

4.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

15M

Time on Site

2.5Mins

Bounce Rate

71%

How fast is Justanswer growing?

Justanswer has grown by 20.5% in the last 6 months according to SimilarWeb.

How do people interact with Justanswer?

Last month, Justanswer received 15M visitors who spent an average of 2.5 minutes on the website and visited 2.0 different pages per session. Overall, 71% of people bounce on the first visit.

How do people find Justanswer?

3M people (20%) visit Justanswer directly. 11.6M (76%) people search for them in Google. Whereas, 86.3k (1%) discover Justanswer through Facebook, Reddit, and YouTube. 81.8k (1%) visitors come from Justanswer's email newsletters. Finally, 200.8k (1.3%) people come from affiliates and or paid referrals.

Who uses Justanswer?

Justanswer's top market is the United States and they receive 11.4M (75.6%) people.
Then the 2nd is Canada with 923.1k (6.1%).
The 3rd is is United Kingdom with 477.5k (3.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Justanswer's ads on Google?

Google Ads

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Ask a Dream Interpreter

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Dream Interpreters Will Answer Now! Questions Answered Every 9 Seconds. Helped Over 8MM Worldwide. 12MM+ Questions Answered. Services: Symptom Check, Medical Advice, Treatment Options, Second Opinions, Specialist Consultations.

What do Justanswer's customers say about them?

Review Score

4.7/5

Total Reviews

20133

Info

JustAnswer
5 Star
60.0%
4 Star
15.0%
3 Star
0.0%
2 Star
0.0%
1 Star
25.0%
Read reviews that mention
Jennifer Melchi

Steals money

Reviewed on 2021-05-19T16:30:53

Steals money. DO Not GIVE CARD INFORMATION
Jeff Higgins

I write this as a publisher

Reviewed on 2021-05-19T15:36:07

I write this as a publisher. Justanswer contacted me to be an affiliate for them on my website.I agreed to this and added links to my site. The code for the widget they sent me never worked and after repeated attempts to get help for this they simply stopped replying to my messages. A week or so ago I went to log in and found that my login no longer worked. Thinking I'd forgotten the password I went to change it and they said my email address doesn't exist on their system. I do actually think they will be a good site to affiliate with so I went to open a new partner account and they said the email, the same one I had used with them previously, is already in use. I then wrote to customer service to try and resolve all this and got a reply from a bot that was completely unrelated to what I'd originally asked. So, I've given up. I'm hoping they see this and reach out to me but at the moment, if you're a website owner looking to partner with them, I really cannot recommend it based on my experience.
read more
Richard Williams

It's a con, beware of the 'expert' advice

Reviewed on 2021-05-19T13:19:46

I went on to ask what I thought was a simple question. I want to ensure my TV was set up properly inthe settings to ensure I was getting the best graphical output from my Samsung TV and Xbox Series X. The "expert" response is below.... It does have 8K resolution with flawless picture and sound, day or night. It should be working good. Thank you And they ended the conversation, and would not reply to any further questions. £35 a month for that kind of expert advice and support??? Doesn't seem worth it to me.
read more
Robert Campbell

About as useful as tits on a boar

Reviewed on 2021-05-18T20:00:46

About as useful as tits on a boar. I was referred by google to help deal with a scammer who threatened me for calling him out.I paid $25 and their best advice was to delete my gmail account. I should have gone to the toys section of Walmart and bought one of those "Magic 8 Balls". It would have given me better answers for a lot less money.
read more
Alex Roberts

Slimey company that sneakily charges you £38 with zero remorse or sympathy

Reviewed on 2021-05-18T19:26:15

I paid the £5 for the 7 day trial which i was aware of. However what i wasn't aware as it was unclear was that an automatic renewal would occur at the cost of £38 after the seventh day.I didn't use the service after that 7 day trial. They took two payments over two months of £38 for the membership which I did not want or use. After the second payment came out I cancelled it and got in touch with customer service for a refund. They kindly refunded me the recent £38 payment but refused to refund me the first £38. Even though i hadn't used the product the deemed that it was non-refundable at that point. Even after I stated that the auto renewal of them drawing out £38 was not made clear on the website, otherwise I'd have arranged for that not to auto renew. They proceeded to blame me and refuse to give me money back because of their 'policy' even though they wouldn't give me any other reason than that when I asked why that was. Awful company and their policies, staff were polite but weren't even trying to help me or resolve the issue. they just kept saying sorry which isn't good enough.
read more
Jekaterina Vlassova

5 stars to JimLawyer - helped to resolve the legal matter

Reviewed on 2021-05-18T11:38:25

I want to express my gratitude to a solicitor called JimLawyer. He was super helpful,professional knowledgeable and patient. He really went above and beyond. I cannot express enough how much he has helped me and how he clarified the situation for me from legal perspective. I came across unethical healthcare plan company who were playing unlawful games. He explained me my rights and backed me up with legal knowledge, so I could stop these illegal actions and end this nonsense. I was preparing for the court, but got all resolved. What a relief... Mega helpful! Also was very patient in answering my questions. Thank you so much for all of your time, help and advise. It is very highly appreciated! 4 stars only because I could not ask an opinion from different specialists on 1 topic - having second opinion sometimes helps. But I understand that it might be not cost effective. Also the "calling" button is confusing - I clicked accidentally, but phone customer support immediately and got a refund. But this bit has to be made more clear that if you accept the call you will pay around £45. If you dont - you won't be charghed.
read more
PAUL

I was very impressed with this great…

Reviewed on 2021-05-18T00:31:16

I was very impressed with this great site. The nurse was very helpful and the Dr answered right away.He was extremely knowledgeable and gave me some options that I hadn’t thought of. Use this service!
read more
Robin M

I can’t believe how helpful this was to…

Reviewed on 2021-05-17T23:40:57

I can’t believe how helpful this was to me, I spoke with 2 different lawyers and was given very definitive answers,I appreciate that. I was stressed beyond belief. After speaking with them my anxiety went way down. I would highly recommend this service especially if you can’t get quick answers or advice on a weekend. Thank you so very much!
read more

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