Review (April 2024)
Shop the official keen footwear website for shoes, boots, bags, socks & clothing to fit every part of your keen hybridlife. keen delivers sustainable style and outdoor performance for water, trails, or city streets.
347.56M
Estimated Revenue
1.95M
Website Visitors
1.7/5
Trustpilot Score
What do we know about KEEN?
Estimated Revenue (2020)
$347.56M
Total Employees
590
Founded
2003
Industry
Apparel Fashion
Location
Portland, United States
About
KEEN: Shop the Official KEEN Footwear website for shoes, boots, bags, socks & clothing to fit every part of your KEEN HybridLife. KEEN delivers sustainable style and outdoor performance for water, trails, or city streets.
What is KEEN's Revenue?
KEEN's estimated revenue for 2023 is $347.56M.
What does KEEN do?
KEEN is a values led, independently owned outdoor footwear brand with a mission to responsibly create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN ignited a revolution in the footwear industry with the introduction of the Newport sandal, launching the concept of Hybrid footwear into the market and setting KEEN on a path of driving consistent product innovation that exists today. As a company, we strive to live by our values, from the products we make to the actions we take, and by activating communities and individuals to protect and preserve the places where we work and play. We passionately endeavor to live fulfilling lives, challenge the status quo, do good, give back, and inspire others. Looking ahead, our vision is to be the most trusted outdoor footwear and lifestyle brand in the world. Discover more about KEEN at keenfootwear.com, facebook.com/keen and twitter.com/keen.
What are the monthly traffic metrics for Keenfootwear?
6/mo Traffic Growth
26.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
3.1Mins
Pages per Visit
6.0
Bounce Rate
50%
How fast is Keenfootwear growing?
Keenfootwear has grown by 17.7% in the last 6 months according to SimilarWeb.
How do people interact with Keenfootwear?
Last month, Keenfootwear received 2M visitors who spent an average of 3.1 minutes on the website and visited 6.0 different pages per session. Overall, 50% of people bounce on the first visit.
How do people find Keenfootwear?
577.8k people (30%) visit Keenfootwear directly. 986.2k (50%) people search for them in Google. Whereas, 156.3k (8%) discover Keenfootwear through Facebook, Reddit, and YouTube. 32.2k (2%) visitors come from Keenfootwear's email newsletters. Finally, 88.6k (4.5%) people come from affiliates and or paid referrals.
Who uses Keenfootwear?
Keenfootwear's top market is the United States and they receive 1.3M (65.9%) people.Then the 2nd is Japan with 239.7k (12.3%).The 3rd is is Canada with 157.7k (8.1%).
Traffic Growth (last 6 months)
What do Keenfootwear's customers say about them?
5 Star
10.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
80.0%
Read reviews that mention
I Wh
DO NOT USE THIS COMPANY
Reviewed on 2021-04-06T20:59:49
I wish I checked trust pilot before I bought from this 'company'. Ordered shoes on the 11th of March.No shoes, no tracking information, no response to online contact forms or direct email address. I've emailed asking for a refund, no response to that either. Now I can't get into my so-called account I created to check for any movement. It seems anyone they answer here are getting rinse and repeat, copy and paste answers. I just hope more people read these reviews before they get stung on Keenshoesirelands site. I'd planned to buy a pair for my brother, and I'm glad I didn't now. Buy elsewhere!
Don't bother with another copy and paste reply 'Keenshoesireland'.
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Lisa Marie Procaccini
stay away from this company
Reviewed on 2021-03-31T16:43:21
these are nothing like the pictures. cheap crappy shoe.
if you return them they charge you.big big scam
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Barbara Walsh
I wish I had read these reviews before…
Reviewed on 2021-03-24T12:43:26
I wish I had read these reviews before ordering shoes. If you are unhappy with the choice once you try them on,you have to pay the postage to send them all the way back to China in order to exchange for a different shoe. They will not do the exchange until receiving the shoes in China and the company is really not very encouraging. There is no refund unless they sent you the wrong shoe. I had ordered two pair so I'm blowing off $89.
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Louise H
Disappointed!
Reviewed on 2021-03-16T21:07:29
Firstly, I have a pair of boots from Keen that I love and never had any issues, BUT when my child's boots cracked after just one month of wear the customer service totally let the company down.I also posted a review of the boots a month or so ago on the Keen site that never materialised and another one today that initially showed on the site then disappeared. I rely on reviews to help me choose items and this concerns me.
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Mrs C Graves
Stay well clear!
Reviewed on 2021-03-14T15:45:20
I would give zero stars if I could! Ordered 2 pairs of boots from Keen Ireland Outlet back in January 2021.I have still not received anything. Emailed on several occasions and had a couple of very vague and broken English emails received from what looks like someone from China. The website appears to look pukka but don’t be sucked in, it’s fake. I have now contacted my bank to flag up what I truly believe is a scam and to claim a refund. WARNING....STAY WELL CLEAR of this so called company unless you want to line some unscrupulous individuals with your hard earned cash!
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J Tawg
Won't Stand Behind Quality of Their Product
Reviewed on 2021-03-11T17:18:26
I purchased a pair of KEEN Durand ll Mid WP hiking shoes online from "The Last Hunt".
I purchasedthese particular shoes as they were as close to a previous pair of KEEN shoes (same size and style)I owned for 10 years.
The first time I wore them on an easy 10 kilometer hike I developed a large blister on the heel of my LEFT foot only.
This was peculiar since I never had a blister of any type from my first pair of Keens (exact same size) regardless of the distance of level of difficulty of the hike.
I waited approximately 1 month for the blister to completely heal and then attempted another easy hike only to develop another larger blister (photo attached) in the exact same location on my left heel.
I contacted KEEN directly, first by email and then by phone. I was informed in both cases that because I didn't purchase the shoes "directly" from KEEN I had no recourse. I found this policy flawed since the shoe was MADE BY KEEN, and only sold by the retailer.
The people I spoke with at KEEN apologized for my pain and discomfort caused as a direct result of their poorly designed shoe, however advised me that KEEN "does not warranty for FIT or COMFORT".
I also found this to be unusual since those are probably the two most important characteristics of any good footwear.
The people at KEEN also advised that any refund or exchange would have to come from the retailer I purchased them from (The Last Hunt).
I reached out to them via their website explaining everything aforementioned and ONLY received an email response advising me of their large call volume (2 weeks ago) and have received nothing since other than advertisements from them.
The very top line of "The Last Hunt" website under "returns" starts with "All sales are final", so I hold out little hope that they would do the right thing here and offer an exchange or refund.
The lesson learned here is , NEVER purchase anything made by KEEN. And NEVER purchase anything sold by The Last Hunt!
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shadi Boshra
the worse ever customer service
Reviewed on 2021-03-07T14:31:16
the worse ever customer service
Moores
I lent keen money for 6 weeks
Reviewed on 2021-03-03T07:37:31
The boots may well be good but ive yet to recieve them after 5 weeks. I have since purchased from a UK supplier so will be sending them back when they do arrive.Im expecting the whole order/return process to take around 3 months at this rate.
Communication was ok in the beggining however no responses after the 3 week mark. Once you have them I guess you cant cancel and who wants to wait 6 weeks to get their money back?!
UPDATE; Julia in customer service emailed me back and was able to return the order to Holland before it arrived. She will cancel and refund the order immediately.
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