Review (August 2025)

8.34M

Estimated Revenue

1.01M

Website Visitors

2.7/5

Trustpilot Score

What do we know about Royal Botanic Gardens, Kew?

Estimated Revenue (2020)

$8.34M

Total Employees

870

Founded

1759

Industry

Research

Location

Richmond, United Kingdom

About

Royal Botanic Gardens, Kew: We want to live in a world where plants and fungi are understood, valued and conserved. Discover our science and visit our world-leading botanic gardens, Kew Gardens and Wakehurst.

Social Links

Alexa Ranking: 539300

What is Royal Botanic Gardens, Kew's Revenue?

Royal Botanic Gardens, Kew's estimated revenue for 2024 is $8.34M.

What does Royal Botanic Gardens, Kew do?

Kew is the world's leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction. We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them. We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone. See www.kew.org for more information or https://careers.kew.org to view our current career opportunities.

What are the monthly traffic metrics for Kew?

6/mo Traffic Growth

-20.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

2.5Mins

Bounce Rate

53%

How fast is Kew growing?

Kew has grown by 7.5% in the last 6 months according to SimilarWeb.

How do people interact with Kew?

Last month, Kew received 1M visitors who spent an average of 2.5 minutes on the website and visited 2.0 different pages per session. Overall, 53% of people bounce on the first visit.

How do people find Kew?

278.1k people (28%) visit Kew directly. 641.3k (64%) people search for them in Google. Whereas, 19.7k (2%) discover Kew through Facebook, Reddit, and YouTube. 8.6k (1%) visitors come from Kew's email newsletters. Finally, 5.2k (0.5%) people come from affiliates and or paid referrals.

Who uses Kew?

Kew's top market is the United Kingdom and they receive 575.4k (57.1%) people.
Then the 2nd is United States with 63.7k (6.3%).
The 3rd is is India with 20.9k (2.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Kew's ads on Google?

Google Ads

Kew Gardens is Open - World Famous Botanic Gardens - kew.org

https://www.kew.org/kew-gardens

Kew Gardens is now open for a limited number of members and visitors. Find out more. Take a walk through Kew and discover our wonderful Garden. Book an entry timeslot online. Over 350 Scientists. Family Friendly. Kew Gardens membership. Over 50,000 Living Plants.

Royal Botanic Gardens, Kew | Book Online Today And Save | kew.org‎

https://www.kew.org/kew-gardens

Visit Kew Gardens. Save money and get fast track entry when you buy your tickets online. Be enchanted by the wonders of plant diversity at one of our two gardens. Reduced Entry Online. Family Friendly. A Feast of Activities. Over 350 Scientists. Expert Gu

Kew Gardens in London | Book Online Today And Save | kew.org‎

https://www.kew.org/kew-gardens

Take a walk through Kew and discover our wonderful Garden. Book online today. Visit Kew. Save money and get fast track entry when you buy your tickets online. Family Friendly. Over 50,000 Living Plants. Expert Guided Tours. Over 350 Scientists. Reduced En

Royal Botanic Gardens, Kew | Book Online Today And Save | kew.org‎

https://www.kew.org/kew-gardens

Take a walk through Kew and discover our wonderful Garden. Book online today. Visit Kew. Save money and get fast track entry when you buy your tickets online. A Feast of Activities. Expert Guided Tours. Over 50,000 Living Plants. Reduced Entry Online. Fam

Kew Gardens Chihuly Exhibition | What's On at Kew Gardens‎

https://www.kew.org/kew-gardens/whats-on/chihuly-at-kew-reflections-on-nature

Iconic artworks, inspiring settings. Don't miss Dale Chihuly's latest exhibition at Kew. Dale Chihuly is back, showcasing his work against the stunning backdrop of Kew Gardens. Family Friendly. A Feast of Activities. Expert Guided Tours. Over 50,000 Livin

What do Kew's customers say about them?

Review Score

2.7/5

Total Reviews

25

Info

Kew Gardens
5 Star
40.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
Nick

Just an Ordinary Park - the main buidlings are all Covid shut grrrrrrrrrrrr

Reviewed on 2021-04-20T07:59:03

All the indoor glass houses tropical, temperate etc are shut to the public. Long journey taken by me and mine just to walk in a very ordinary park grrrrrrrrrrrrrrr.The email I received the day before had no mention of these Covid restrictions - yes - there was a link to click on to another page I've since found - but tickets would not be refunded in any case grrrrrrrrrrrrrr
read more
Eleanor Pettitt

No slots for members

Reviewed on 2021-04-16T08:30:43

Been a member for about 5 years. Members slots are consistently sold out so I cannot book to visit the gardens and refuse the pay twice for a non members slot.I paid for membership to recieve no benefits basically. Plus my latest card never arrived so I missed out on about 3 months membership.
read more
Duang Waraphorn

A little gem in London

Reviewed on 2021-04-15T21:31:37

Kew Gardens has been our sanctuary during the lockdown. It is very well maintained with numerous choices of place to dine (i.e.take away during the pandemic). I have been a member for 10+ years and will continue to support these beautiful gardens.
read more
Lidia Simion

Poor so poor just like a ordinary park

Reviewed on 2021-04-10T08:41:05

I came for the exotic things and they were closed so I paid for seeing just an ordinary garden .We live in a world where you ha e to pay a ticket to see a park just like any other. I regret going there.
read more
Ben J

Great customer service

Reviewed on 2021-02-15T18:01:12

I had trouble getting a refund for tickets to Kew Wakehurst from a third party ticketing website.I got in touch with the Kew Wakehurst team who were quick to respond, sympathetic to the issue and got things sorted within a couple of days. I've not been to the gardens at Wakehurst themselves, but if they're anything like the customer service I experienced there, they will no doubt be magnificent.
read more
Maria P sforna

I'm furious that the company you used…

Reviewed on 2021-01-28T14:53:06

I'm furious that the company you used to issue the tickets for Christmas at Kew is absolutely incompetent.They are refusing to give my full refund and I have paid for the insurance. I'm not going to book this event ever again.
read more
Anton

Unfair member policy

Reviewed on 2020-11-08T09:56:35

In the first lockdown they had a fair ticket pool for member tickets - members have equal rights with non-members. But a few months ago it changed.For example currently all member tickets sold for this and next 2 weekends, nevertheless I can buy a ticket for a full price for today (Sunday). So I already paid for maximal membership, but I can't use it. Very disappointing. Nice place to visit, but COVID member policy is very bad.
read more
Jamie

Terrible customer service.

Reviewed on 2020-10-28T14:30:54

Terrible customer service.

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