Review (August 2025)

Keycafe is a secure key exchange service providing an easy way for homeowners to manage rental guests for services such as airbnb, and vrbo using their existing keys and fobs.

274k

Estimated Revenue

93.02k

Website Visitors

4.7/5

Trustpilot Score

What do we know about Keycafe?

Estimated Revenue (2020)

$274k

Total Funding

$1.03M

Total Employees

27

Founded

2012

Industry

Consumer Services

Last Funding Date

Venture (Round not Specified) Feb 2021

Location

Vancouver, Canada

About

Keycafe: Keycafe is a secure key exchange service providing an easy way for homeowners to manage rental guests for services such as Airbnb, and VRBO using their existing keys and fobs.

Social Links

What is Keycafe's Revenue?

Keycafe's estimated revenue for 2024 is $274k.

What does Keycafe do?

Your complete property access solution Keycafe provides solutions for property access management. Keycafe has enterprise level key exchange solutions for Real Estate Agencies, Cleaning Companies, Property Management Agencies. Keycafe also has a network of locations in 42 major cities to allow forward deployment of keys near properties. Keycafe essentially digitizes existing keys and allows key owners to go online and assign access to guests. Our partnership with Airbnb through the Host Assist program lets hosts integrate the Keycafe service with their bookings. This means the vacation home rental access issue is solved automatically. Once you set up the integration, every guest that books can automatically receive access to your homes keys and you receive a text message when your keys are picked up or dropped off by your guest. Vacation rental hosts no longer need to wait on guests who arrive late, stop for dinner en route, or have a flat tire. No need to take time off work, or beg friends and family to handle the key exchange with their guest. This solution will help property managers such as Airbnb hosts, manage their guests even when they are out of town or at work. Keycafe will also work for anyone in the neighborhood around a partner cafe to provide services from home cleaning, dog walking, package reception, and delivery. The idea for Keycafe came from personal pain. Clayton Brown was an Airbnb host and was almost ready to give up due to so many issues with getting keys to his guests. Looking for a solution yielded no help so we set out to create a solution for everyone. Keycafe now has over 800 locations in more than 45 cities worldwide and 8 languages.

What are the monthly traffic metrics for Keycafe?

6/mo Traffic Growth

-7.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

93k

Time on Site

3.1Mins

Bounce Rate

43%

How fast is Keycafe growing?

Keycafe has grown by -30.8% in the last 6 months according to SimilarWeb.

How do people interact with Keycafe?

Last month, Keycafe received 93k visitors who spent an average of 3.1 minutes on the website and visited 4.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Keycafe?

54.2k people (58%) visit Keycafe directly. 36.5k (39%) people search for them in Google. Whereas, 504.3 (1%) discover Keycafe through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Keycafe's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Keycafe?

Keycafe's top market is the United States and they receive 36.4k (39.1%) people.
Then the 2nd is Philippines with 12.4k (13.4%).
The 3rd is is Canada with 10.1k (10.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Keycafe's ads on Google?

Google Ads

Keycafe.com | Key Cafe | Automate your front door‎

https://www.keycafe.com/

Automate your Airbnb guest and cleaner access using your existing keys! 90 S 4th St, Brooklyn, NY‎ - ‎Open today · 10:00 AM – 10:00 PM Sunday 10:00 AM – 10:00 PM Monday 7:30 AM – 10:00 PM Tuesday 7:30 AM – 10:00 PM Wednesday 7:30 AM – 10:00 PM Thursday 7:

Key Cafe | Key Exchange Simplified | keycafe.com‎

https://www.keycafe.com/

Automate your Airbnb listing using your existing keys and an app! Making Key Exchange Easy. Amenities: 24/7 Customer Support, Free Trial, Remote Key Management, From £6.95/month, Airbnb Host Partner, Multi-lingual Support, Real-time Notifications. 90 S 4t

#1 Key Management System - Rated 4.7 Stars By Our Clients

https://www.keycafe.com/

Track All Your Physical Keys with Keycafe. Give Access Only To People You Want. Try Now. Easily Installs On Any Wall Type, Scale With Our Modular Design with 24/7 Automated...

Keyword: key management systems

Airbnb The Keys | at your local Cafes and Stores | keycafe.com‎

https://www.keycafe.com/

Keycafe automates your home access using your existing keys and an app! Amenities: From Anywhere Access, Manage Multiple Keys, Manage Contractor Access, Manage Cleaners Access, Manage Occasional Lockout

#1 Key Management System | Rated 4.7 Stars By Our Clients

https://www.keycafe.com/

Track All Your Physical Keys with Keycafe. Give Access Only To People You Want. Try Now. Easily Installs On Any Wall Type, Scale With Our Modular Design with 24/7...

Keyword: key management system

What do Keycafe's customers say about them?

Review Score

4.7/5

Total Reviews

92

Info

Keycafe
5 Star
95.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
customer

Excellent customer service

Reviewed on 2021-05-12T11:09:46

Keycafe has excellent customer service. They handle inquiries in a prompt manner and go out of theirways to make sure users have a positive experience.
read more
Emma

The Keycafe staff went above and beyond…

Reviewed on 2021-04-30T07:51:38

The Keycafe staff went above and beyond to help me. Thanks again for everything!
Customer

What a great resource!!

Reviewed on 2021-04-22T19:22:18

What a great resource! Key cafe is very helpful and efficient system. Their customer service is amazing.Everyone is very knowledgeable and patient. I had a great experience with Valter who helped me navigate the system like a pro! Thank you so much for all the help!
read more
customer

The service with Cristinna Preoteasa is…

Reviewed on 2021-04-20T22:56:35

The service with Cristinna Preoteasa is amazing. She very good and alway helpful. Don’t stop yourgood work
read more
customer

Good service

Reviewed on 2021-04-19T19:04:15

Good service. Helped lots
Anonymous

Helpful, accessible, and patient support team!

Reviewed on 2021-04-19T02:33:54

Amazing, accessible and empathetic customer service! Thank you again to Okeen for going above and beyond for our group!We had a bit of a hiccup during check in (not Keycafe's fault at all). We were having communication issues with the host of our air bnb and were unable to access the key code as it was never sent to us by the host. Since our host wasn't answering, we tried to reach out to Key cafe for support via online chat and they responded very quickly. Okeen guided us through patiently and helped us reach the host through every means possible! Thank you.
read more
ZIA

Confusing Setup/Excellent Customer Service

Reviewed on 2021-04-17T05:55:58

The process is setting up and using keycafe was a bit confusing at first, especially in regards to the Bookings and key pick up and drop off.Maybe I just failed to notice it, but it would've been pretty helpful if there was a hint or something about potentially expiring bookings and assigned key codes no longer working. The best part, however, was the customer service rep, Champa (sp?) who was not only patient and kind, but also quite efficient and knowledgeble! She definitely was the hero of my first keycafe experience! And because of her, I look forward to many more keycafe exchanges , knowing that real, patient and professional help is only a phone call away!
read more
Craig Bickers

Works well for our Ambulance Fleet

Reviewed on 2021-04-07T09:27:00

Users can only take out keys they can have, we can see who have got the keys. The control and settings and simplicity is perfect.This unit replaced an existing unit from another competitor, and works much better. One of the best features is as they build more features and control they are automatically applied via the interface. Great job KeyCafe
read more

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