Reviewed on 2021-05-25T21:26:36
I called in due to a toy that wasn't working that I received in my box for my son. They were quick to resolve the issue.These boxes have been such a blessing to my son.read more
Reviewed on 2021-05-25T20:22:36
Easy and useful concept. I’m a first time parent and always looking to buy toys that are both entertaining and educational for my little one so this subscription takes the guess work out of it.The only issue I have is with the information that I can see on my account. It’s not descriptive. They could provide more information on when the next box/crate is tentatively arriving. Otherwise, I’ll keep it :)read more
Reviewed on 2021-05-25T20:01:35
I dealt with 2 people. David and Fredy, they were both great. Very patient and helpful. Thanks
Reviewed on 2021-05-25T19:26:00
Great customer service!
I had a quick question about my subscription and they were very helpful
Excellent customer service by Travis in…
Reviewed on 2021-05-25T15:11:52
Excellent customer service by Travis in explaining and switching us from one subscription to another.Provided clear options for me to make an informed decision.read more
The chat was great, if you're clever enough to get there.
Reviewed on 2021-05-25T15:06:45
The chat was immediately available, which is great. Ana was a great help and my problem was resolved quickly.Five stars for that. However, it was a monumental chore to find my way to the chat help desk. Clearly you would rather we not use it! Persistence paid, off, but jeez.... really?read more
My daughter received her May box
Reviewed on 2021-05-25T14:17:32
My daughter received her May box, but my son was missing his. The rep double checked that the box was being processed and even it credited our account for an extra box.Thank you so making a sad brother feel great!read more
Reviewed on 2021-05-24T22:11:23
Very courteous and resolved the issue quickly.
