Lalamove Review (June 2026)
Lalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click.
Lalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click.
What is Lalamove's Revenue?
Lalamove's estimated revenue is $152M.
What does Lalamove do?
Lalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click.
How fast is Lalamove growing?
Lalamove has grown by 0.1% in the last 3 months according to SimilarWeb.
How do people find Lalamove?
People visit Lalamove through various channels. 99% find them through search engines.
How do people interact with Lalamove?
Last month, Lalamove received 5.6M visitors who spent an average of 13:42 minutes on the website and visited 4.2 different pages per session. Overall, 59% of people bounce on the first visit.
Who uses Lalamove?
Lalamove's top market is Malaysia and they receive 27% of visitors from there. The 2nd is Philippines with 24%. The 3rd is Brazil with 16%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Adrian Aldana has been very kind…
Adrian Aldana has been very kind throughout the delivery process, he took care of my parcel and made efforts to find my house, kudos to him^^
I want to express my gratitude to the…
I want to express my gratitude to the name of "Pragadeeswaran Driver" who yesterday night 23/12 helpful to deliver the documents fail to noone at home , but he succeed to delivered again today 24/12 morning Many thanks to him .he done a good job 👍 Higher recommended!
WORST SERVICE AND CHAT SUPPORT…
WORST SERVICE AND WORST CHAT SUPPORT EVER.
Even if you are 5 star driver with…
Even if you are 5 star driver with excellence service records.eg: full green bar . Lalamove johor stil limits you from taking orders. This has cause customer that trust your service ended by booking you personally. This is how customer see lalamove app as unreliable and untrustworthy.
Scam from Lalamove rider and Complaints not attended by Customer Service
1. Jestoni B Ragaro lalamove Rider didnt deliver my item and complete the delivery with fake signatures. 2. I unable to send the Google complaint Online Form the message shows "Something went wrong" 3. No one from lalamove customer service live chat with me to assist this matter accordingly. Keep on sending me automatic message that case been handle. And send the Onlineform link which doesnt work. Even already inform them that link can't send.
The driver tried to scam and poor handling by Lalamove customer support
I ordered a delivery and paid fully using my lalamove wallet. Then driver delivered the order , it was all good until the driver started for extra 197 THB charge. I am an expat living in Thailand. I tried to understand why he is asking for the extra charge. I don't speak Thai but i tried to understand the reason by using the translation app. Despite my efforts, the driver didn't explain to me clearly, didn't even try to explain why he is charging extra. He wasn't cooperating to use the translator to talk. He constantly kept asking for additional cash for an order that's fully paid using Lalamove wallet. I had to fight him off and i didn't pay the extra he was asking for, but the whole experience was very unpleasant. I tried to contact to Lalamove support multiple times, but no help from them. According to them, since i didn't pay the cash the driver was asking, it is all good. The same driver probably pull this trick to all the expats living in Thailand , and when someone is just naive enough , he scams them. Shame. Will never use Lalamove again, will continue with alternatives.
Stupid customer service agents and…
Stupid customer service agents and their way of handling issues. They don't reply and just end the chat as their wish
Customer cancelled order, waste my time & fuel
As a lalamove driver, I have been cancelled order many times by customers which resulte in loss of time and fuel for me but Lalamove does not compensate us at all. If today things are different and I cancelled a customer's order, I actually get penalized by lalamove. Lalamove is unfair and unethical. Do not work for them.
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