Review (August 2025)

Plan your next trip with the official lastminute.com website. we offer amazing late travel deals. huge savings on hotels, flights, holidays, city breaks, cars, theatre tickets & spa. book online now & save!

3M

Estimated Revenue

8.32M

Website Visitors

2.1/5

Trustpilot Score

What do we know about lastminute.com?

Estimated Revenue (2020)

$3M

Total Employees

1600

Founded

2011

Industry

Internet

Last Funding Date

Venture (Round not Specified) Dec 2018

Location

Chiasso, Switzerland

About

lastminute.com: Plan your next trip with the official lastminute.com website. We offer amazing late travel deals. Huge savings on Hotels, Flights, Holidays, City Breaks, Cars, Theatre Tickets & Spa. Book online now & save!

Social Links

Alexa Ranking: 39539

What is lastminute.com's Revenue?

lastminute.com's estimated revenue for 2024 is $3M.

What does lastminute.com do?

iTraveller is an online platform that provides travel packages and services. Its scope of services include handling the enquiries from clients, dynamically creating self-serviced customized packages on its website, hotel inventory management, payments, customer movement tracking, and follow-ups along with a host of business intelligence and other things to improve the experiences of travelers. iTraveller was founded in 2011 and is based in Bangalore, India.

What are the monthly traffic metrics for Lastminute?

6/mo Traffic Growth

106.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

8M

Time on Site

5.5Mins

Bounce Rate

29%

How fast is Lastminute growing?

Lastminute has grown by -31.6% in the last 6 months according to SimilarWeb.

How do people interact with Lastminute?

Last month, Lastminute received 8M visitors who spent an average of 5.5 minutes on the website and visited 4.0 different pages per session. Overall, 29% of people bounce on the first visit.

How do people find Lastminute?

2.1M people (25%) visit Lastminute directly. 4.7M (56%) people search for them in Google. Whereas, 237k (3%) discover Lastminute through Facebook, Reddit, and YouTube. 349.1k (4%) visitors come from Lastminute's email newsletters. Finally, 186.5k (2.2%) people come from affiliates and or paid referrals.

Who uses Lastminute?

Lastminute's top market is the United Kingdom and they receive 4M (48.0%) people.
Then the 2nd is France with 1.8M (21.7%).
The 3rd is is Italy with 752.9k (9.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Lastminute's ads on Google?

Google Ads

lastminute.com™ Tickets - Save Up To 26% on Flight Hotel

https://www.lastminute.com/

Looking for a last minute break? Book with last minute experts with 20+ years experience! Fully ATOL & ABTA protected. Low deposits and flexible monthly payment options available. ATOL Protected. Over 20 Years' Experience. Low Deposit Holidays. Book With Confidence.

lastminute.com™ Tickets - Save Up To 26% Flight Hotel

https://www.lastminute.com/

Looking for a last minute break? Book with last minute experts with 20+ years experience! Fully ATOL & ABTA protected. Low deposits and flexible monthly payment options available. ATOL Protected. No Change Fees. Holiday Finder 2020/21. Book With Confidence.

Last Minute Travel Deals | New Offers Updated Daily | lastminute.com‎

https://www.lastminute.com/city-breaks/flight-hotel.html

Book Amazing Flight+Hotel Travel Now at lastminute.com for the Best Prices! Eurostar City Breaks.

lastminute.com™ Tickets - Save Up To 26% Flight Hotel

https://www.lastminute.com/

Looking for a last minute break? Book with last minute experts with 20+ years experience! Fully ATOL & ABTA protected. Low deposits and flexible monthly payment options available. ATOL Protected. Low Deposit Holidays. Holiday Finder 2020/21. Book With Confidence.

lastminute.com - Last Minute Official Site‎

http://www.lastminute.com/?COBRANDED=LMNUK_ADWORDBRANDCOUK

Leading Last Minute Travel Deals. Up to 35% Cheaper than other Sites! Destinations: Amsterdam, Paris, New York, Rome, London, Edinburgh, Dublin, Prague, Barcelona Types: Hotels, Flights, Holidays, Theatre, Experiences, City Breaks, Spa

What do Lastminute's customers say about them?

Review Score

2.1/5

Total Reviews

40614

Info

lastminute.com
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
David Goodwin

Appalling customer service

Reviewed on 2021-05-23T14:13:20

Appalling customer service. Ignored refund after flight cancelled. Company policy.
S A

Avoid! Will not refund you!

Reviewed on 2021-05-23T07:25:58

I booked a flight through lastminute.com, the flight was cancelled by the airline so I requested a refund in February.The airline confirmed they have refunded the entire booking in March but lastminute.com say they’re still waiting for the refund and have to confirm the position directly with the airline before they can refund me. Every time I call them for an update, which has been over 4+, they advise they’ll chase the refund request with the relevant department and I’ll get an update within 2 days, I never hear back. All I see on Twitter are people complaining about waiting over a year for refunds from lastminute.com I’ll never use them again. Give me back my money!!!
read more
Alex Van Winkel

Terrible customer service. Unreliable company.

Reviewed on 2021-05-23T03:34:33

We booked a hotel. 2 days later we get a message the hotel room was unavailable (?). We were offered an alternative.As compensation, we were offered a free breakfast. One day later we got a mail saying we got the room in the hotel that was offered as an alternative, but NOT the breakfast that was offered as compensation. I pointed out in an email that something was wrong. NEVER got a reply. Worst company ever to do business with...
read more
Emma Cappaert

Crooks and theives

Reviewed on 2021-05-22T17:06:08

Scammers Owe people thousands the company should be shut down. Disgusting
Kejvi Hysi

excellent travel care

Reviewed on 2021-05-22T08:59:15

excellent travel care
Maria Straub

Shame you cannot give no stars

Reviewed on 2021-05-22T08:29:16

Shame you cannot give no stars, do not waste your money using this so called company, they keep it,endless excuses not to refund when flight was cancelled. Waiting for my refund since March 2020. Never ever will I use this company again!
read more
Ana Hugendobler

Book somewhere else!

Reviewed on 2021-05-21T23:00:03

If you're thinking of travelling with them, please do not. It's not worth it. They have the worst customer service you'll ever see. I'm waiting for my refund for over a year now,after multiple e-mails sent to them (which I only heard automated responses back) I decided to call them again. The person in the phone told me there was no information of what happened with my refund. So after 1 year trying to reach them, they literally just ignored my case and many thousands of others.
read more
Bill

There should be a zero or minus option…

Reviewed on 2021-05-21T20:52:53

There should be a zero or minus option for this rogue company. Disgraceful conduct,think twice before giving them your money.
read more

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