Linnaeusgroup Review (March 2026)
Linnaeus is a forward-thinking group of highly-respected primary care and referral veterinary practices across the UK and Ireland.
Linnaeus is a forward-thinking group of highly-respected primary care and referral veterinary practices across the UK and Ireland.
What is Linnaeusgroup's Revenue?
Linnaeusgroup's estimated revenue is $35M.
What does Linnaeusgroup do?
Linnaeus is a forward-thinking group of highly-respected primary care and referral veterinary practices across the UK and Ireland.
Terrible
Terrible. Only money orientated. Completely ignored the state of my pet to the point of him being at deaths door after 10 days of revenue raising with stressful unnecessary tests. Over medicated with wrong meds and wrong dose amounts. He was so far gone by the time I got to a good vets I now have to put him to sleep. AVOID this avaricious corporate group (owned by Mars) if you care about animals then get your pet to a better vet! They should be struck off!
Avoid if you love your dog!
As a former client of Peak Vets, which was once a great vet practice, I sadly know all too well that once Linnaeus (owned by Mars Inc.) took over Peak Vets (after one of the owners, Steve, left following a dog sadly dying alone in overnight 'care', according to a senior vet there) standards dropped and prices rose. One of my greyhounds suddenly started limping on one front leg at age nine, and I was assured it was arthritis by James. I just knew it was cancer, so I insisted on an MRI. He put in a non urgent referral. I got it upgraded to urgent, and they found an aggressive malignant tumour. She died a couple of weeks later. Another greyhound went in with a small pressure sore on his foot. They wrapped it in heavy bandages and vetwrap, which put more pressure on it and made it far worse. Then they wanted to cut the poor dog's toe off! I spent two months healing it with Manuka honey and then applying a colloidal dressing, used by the NHS, and wrapping in lightweight gauze every other day - cost a small fortune. They also had another greyhound under anaesthetic for three hours for a dental, which is far too long (I have the vet records). She died of kidney failure 6 weeks later. Linnaeus are still very aggressively pursuing me for payment for that treatment via their amoral and incompetent debt collectors. I was with Peak Vets almost from when it was set up by Steve and Greg, for around 15 years, and I must have spent £30-40K with them during that time as well as generating thousands more by sending the people who adopted dogs off me there. I wish to god I'd left sooner. I'm surprised that not only have the good vets that know all too well how Peak has changed since Linnaeus took over are not only still there but are also leaving 5 star reviews online. Shakes head. I was assured nothing would change. Hard lesson to learn.
Money Grabbers
I have concerns regarding the recent changes at my veterinary practice. Since the new management took over, the pricing structure has become increasingly unreasonable. For instance, if a pet undergoes surgery, additional costs are charged for what should be standard post-operative care, such as fluids. This was billed as an optional extra at an additional cost of £60. Moreover, my dog has an ongoing medical condition, and I complete all the required details online for insurance purposes. However, the vets charge a £10 fee simply to confirm the treatment was provided, stating that compiling paperwork is necessary. Upon speaking to my insurer, I was informed that for continuous claims, the approval process only involves a straightforward confirmation, making this charge appear unwarranted. These practices are deeply frustrating, and I am now considering alternative veterinary options in my area.
Tried to get a written prescription…
Tried to get a written prescription every month for 100 Apoquel allergy tablets for my dog which has been done before for me. It’s actually cheaper to purchase 100 on line than 90 which would last 3 months.I was told to use one of her free consults to see a vet for a 1 minute conversation to be able to write up a prescription I don’t want to use the free consult just for something trivial like that. Beware of Spinney Vets Kettering road they don’t care about their patients or owners.They just want me to pay 29.00 out each month just for a prescription.
Money Money Money Grabbers
As others have already stated, this group is out to make money. Abbey House Vets in Morley, Leeds are in this group and are just awful. And Linnaeus Group's parent company is Mars Petcare so now you know why they overcharge at every opportunity. Try contacting customer services at Mars Petcare or probably best you don't waste your time; beyond useless. Given a quote of a maximum price of £415 for the procedure but not given any warnings of possible side effects or health problems. The final bill was over £580 without any consultation at all. Took them to the small claims court to find all vets stick together and protect themselves like solicitors and doctors. They employ a vet to deal with claims against them and they bully their way at every stage. They even sent a barrister for the court case at £700 per hour to defend them in a Small Claims Court and who had already had a nice little chat with the county court judge before we even arrived at the court (court staff sat with us and told us what had been happening). We lost the part of the case concerning the failure to warn us of dangers from the procedure (as expected) even though the Royal College of Veterinary Surgeons stated they were common, but the judge ruled the invoice total must not exceed the quoted £415. Later we received a letter from the obnoxious manager stating they did not want us as customers and we were removed from their customer base. This is the only part we agree with and have now found the best vets in the area. However, Linnaeus continue to send us emails as we are, apparently, 'valued members of our Linnaeus practice community.' You could not make it up.
Beyond expensive
Pets n Vets used to be great until it was taken over by Linnaeus. The money men have moved in that's for sure! Flu and enteritis cat booster £72. Used to be less than this for 2 cats. Puppy vacc course £91, a bit more reasonable. Cat dental for 3 teeth out >£1000 and insist on 2 visits instead of doing it in one, like other vets do. Trying to push you towards a health care plan for flea, worming and vaccinations when most of it isn't needed and is cheaper online. The staff do a great job and are lovely but the drive to make a profit is greater than the desire to do what's best for the pet and owner. Any excuse to squeeze more money out of clients. Their excuse for such extortionate prices is overheads and things increasing in price, which is true in part but certainly not to this extent. A puppy vaccination for DHP cost £37.50 in Lincolnshire and the vet is independent. You would think an independent would charge more because they won't have the buying power of the big corporates. But no, the corporates are way more expensive, the services provided have got worse and the shareholders are greedy for their dividends. The entire profession needs a complete over haul and price capping introduced. Opportunity for a new quango - Offvet!!
Care and compassion is non existent
Care and compassion is non existent. Prices are through the roof. Total lack of discussion over drugs they prescribe and possible side effects.
Beyond expensive
Beyond expensive - £4000 for removing teeth in an operation that can’t have taken long. The dog was not in overnight. There is a massive rip off going on with Vets under these big companies and it needs to be stopped.
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