Reviewed on 2021-01-27T21:06:19
Articles made in china, alors que cette entreprise prone le made in france. Fuyez!
Reviewed on 2020-11-17T12:43:13
Such a disappointing experience. If you are thinking of ordering from Louyetu, simply don't!
I decided to order a bracelet cause I wanted to support this business during such hard times,I mentioned that to them on my first email, which was never acknowledged. I contacted Louyetu to say that the delivery was very urgent cause the next Sunday I had to leave France due to covid19, so I was not going to be able to get it. Before it got shipped, I asked to modify my delivery address (they only had to change the label) and they said it was impossible. La Poste clearly told me that the sender could change it, so they could if they wanted. Mind that I ordered it on Friday and it got shipped the next Thursday, so not only they were late, but they had all the time in the world to change the shipping address. Moreover, after shipping it very late (it had to go from Paris to Reims, 1 hour distance) they wrote the wrong address, so La Poste was not able to deliver it and it still isn't. I have called, sent DMs, messages, email, never received an answer. Now my parcel is somewhere lost after paying for delivery for 1-hour distance and I am receiving no answers. I was very kind and understanding at the beginning, mentioning we could have found a compromise etc, they just do not care about their consumers, they just want to post cute pics on Instagram. Never again.read more