Review (August 2025)

Lovisa is the fashionable on-trend jewelry specialist. discover our latest styles and curated range for every bejewelled occasion you have in life. with all jewelry basics to statement earrings, necklaces, wristwear, rings or tiaras, plated; as well as surgical steel body jewelry for your belly or your nose.

115.9M

Estimated Revenue

207.5k

Website Visitors

1.7/5

Trustpilot Score

What do we know about Lovisa Pty Ltd?

Estimated Revenue (2020)

$115.9M

Total Employees

940

Founded

2010

Industry

Retail

Location

Melbourne, Australia

About

Lovisa Pty Ltd: Lovisa is the fashionable on-trend Jewelry specialist. Discover our latest styles and curated range for every bejewelled occasion you have in life. With all Jewelry Basics to Statement Earrings, Necklaces, Wristwear, Rings or Tiaras, Plated; as well as surgical steel body Jewelry for your belly or your nose.

Social Links

Alexa Ranking: 110769

What is Lovisa Pty Ltd's Revenue?

Lovisa Pty Ltd's estimated revenue for 2024 is $115.9M.

What does Lovisa Pty Ltd do?

Lovisa exploded into the fashion accessories scene. Now with more than 300 stores worldwide we are embarking upon a global specialty store expansion and we invite you to join us.

What are the monthly traffic metrics for Lovisa?

6/mo Traffic Growth

-35.60%

All Time Traffic Growth

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Monthly Hits

208k

Time on Site

1.9Mins

Bounce Rate

67%

How fast is Lovisa growing?

Lovisa has grown by 23.6% in the last 6 months according to SimilarWeb.

How do people interact with Lovisa?

Last month, Lovisa received 208k visitors who spent an average of 1.9 minutes on the website and visited 3.0 different pages per session. Overall, 67% of people bounce on the first visit.

How do people find Lovisa?

62.2k people (30%) visit Lovisa directly. 132.2k (64%) people search for them in Google. Whereas, 2.8k (1%) discover Lovisa through Facebook, Reddit, and YouTube. 349.5 (0%) visitors come from Lovisa's email newsletters. Finally, 1.7k (0.8%) people come from affiliates and or paid referrals.

Who uses Lovisa?

Lovisa's top market is the United States and they receive 97.2k (46.8%) people.
Then the 2nd is Australia with 34.4k (16.6%).
The 3rd is is New Zealand with 15.9k (7.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Lovisa's customers say about them?

Review Score

1.7/5

Total Reviews

88

Info

Lovisa Pty
5 Star
20.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
Sienna Wallington

I had my ears pierced by a member of…

Reviewed on 2021-05-29T15:04:35

I had my ears pierced by a member of staff and it’s incredibly wonky. The earring was also very big and stuck upwards.It’s so close to the edge of my ear and the cleaning spray they make you buy is rubbish, it does absolutely nothing. The staff there are externally rude and I would not recommend going to the shop to anyone.
read more
Jean

UPSET

Reviewed on 2021-05-27T06:12:42

placed an order on may 19th, was charged with £4-£4.5 for shipping, which I was fine with,since I was expecting a standard delivery. however, it is now may 27th and my order has not even been shipped yet! every time I try to contact the customer service, they give me the same response that it is in “the process of fulfilment” they ask us to be patient because of the pandemic, which I understand, but I have ordered countless times from chinese websites and even they only take around 5 days, and give you proper updates, so this is really disappointing coming from a brand within the UK. maybe don’t charge so much for shipping if you will make the customers wait for so long. I’m starting to regret my purchase from here.
read more
Lizzie Lin

This company is a scam

Reviewed on 2021-05-23T00:17:32

This company is a scam, I didn’t order from this website and I got an order receipt from the company.It looks like they are just trying to make you click their website to buy things.
read more
Dominique Cuellar

I respect any stores mask policy

Reviewed on 2021-05-21T00:53:03

I respect any stores mask policy. But if you want your customers to respect the policy all employees need to abide by policy correctly!Not wear you mask and have it tucked under your chin! And than have them tell me to wear a mask. Walked straight out won't be visiting again!
read more
Luisa Peia

Shipment delays way too long and broken…

Reviewed on 2021-05-20T09:49:42

Shipment delays way too long and broken jewelry which are not even refunded: this company is a hugedisappointment or a scam
read more
Chloe Wheatley

I went to the shop and looked at all…

Reviewed on 2021-05-17T12:22:18

I went to the shop and looked at all the rings..they look so pretty and real but they are way 2 expensivefor what they actually are..they turn your finger green within 10 min and the ring itself will change colour after just wearing it 1 time. You can get real silver for the amount these cost you.
read more
Eloise Clayton

Was really impressed with my order… the…

Reviewed on 2021-05-15T16:49:20

Was really impressed with my order… the shipping is a little slow but they ship from an international warehouse so it’s bound to take some time.I would buy from them again, good quality
read more
Safia A

Unreliable, no communication, order has gone ignored

Reviewed on 2021-05-14T15:28:24

I placed an order on April 24, timing it to be received by May 15 as a birthday gift.I have yet to receive a single update on the status of my order despite filling out the online form, calling, and leaving a message for the live online chat service. The order is simply labeled as “Unfulfilled” in my order history. I am incredibly frustrated, as I spent quite a bit of money. At this point I don’t even want the items anymore and have emailed requesting a refund. I don’t recommend anyone purchase online as the timelines are inaccurate and customer service is beyond terrible, it’s nonexistent. Update: I sent an email and posted this review, and within 5 minutes I received a response from customer service cancelling my order and issuing a refund. Just goes to show that the only thing to light a fire under them is bad press.
read more

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