Review (August 2025)

Enter the world of max mara: let yourself be won over by the elegance and hand-crafted quality of our collections.

10k

Estimated Revenue

1.71M

Website Visitors

1.4/5

Trustpilot Score

What are the monthly traffic metrics for Maxmara?

6/mo Traffic Growth

-27.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

3.7Mins

Bounce Rate

38%

How fast is Maxmara growing?

Maxmara has grown by 28.7% in the last 6 months according to SimilarWeb.

How do people interact with Maxmara?

Last month, Maxmara received 2M visitors who spent an average of 3.7 minutes on the website and visited 5.0 different pages per session. Overall, 38% of people bounce on the first visit.

How do people find Maxmara?

495.3k people (29%) visit Maxmara directly. 925.4k (54%) people search for them in Google. Whereas, 44k (3%) discover Maxmara through Facebook, Reddit, and YouTube. 48.4k (3%) visitors come from Maxmara's email newsletters. Finally, 169.6k (9.9%) people come from affiliates and or paid referrals.

Who uses Maxmara?

Maxmara's top market is the Italy and they receive 416.4k (24.4%) people.
Then the 2nd is United States with 276.6k (16.2%).
The 3rd is is Germany with 133.4k (7.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Maxmara's ads on Google?

Google Ads

Max Mara Official Site - maxmara.com

https://us.maxmara.com/

Experience the Max Mara FW21 Collection Today. Free shipping and returns on all orders. Shop now and enjoy the shopping experience! Bags and Accessories. Free in-store returns. Free Return. Clothing. Free in-store pick-up. Free Shipping. Types: Clothing, Outerwear.

Max Mara Official Site - 30% Off Fall/Winter Styles

https://us.maxmara.com/sales

Shop the Fall/Winter Sale Now and Enjoy 30% Off FW20 Styles. Free Shipping. Clothing.

Max Mara FW Coats | Fall Winter 2018 Sales‎

https://us.maxmara.com/coats/c-101

Shop Max Mara Coats Online. Make the Most of the FW18 Sales. Clothing. Bags and Accessories. Free Return. Free Shipping. Types: Clothing, Outerwear, Bags & Accessories.

Max Mara FW Coats | Fall Winter 2018 Sales | MaxMara.com‎

https://us.maxmara.com/coats/c-101

Discover Max Mara FW18 Coats: Don't Miss the Fall Winter Sales. Purchase before 16 December to receive your gifts for Christmas. Free Shipping. Free Return. Clothing. Bags and Accessories. Types: Clothing, Outerwear, Bags & Accessories. 813 Madison Ave, N

Max Mara Official Site | Fall Coats Are Here | MaxMara.com‎

https://us.maxmara.com/coats-and-jackets

Experience the Max Mara Fall 19 Collection Today - Shop Now. Bags and Accessories. Free Return. Free Shipping. Clothing. Types: Clothing, Outerwear, Bags & Accessories. Spring Sale: Up to 50% off Select Styles

What do Maxmara's customers say about them?

Review Score

1.4/5

Total Reviews

131

Info

MaxMara
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Candace Dannenbaum

Damaged product and horrendous customer service

Reviewed on 2021-05-04T08:11:47

I purchased a sweater from MaxMara and they sent me a damaged sweater (multiple pulls). I called for an exchange,which the company does not offer and the only option is to send back, get a refund and re-buy the sweater. I asked if I could get the shipping cost waived given I had to re-buy the sweater because of there error and they said NO…how absurd. So basically they want me yo pay an extra £20 because they sent me a damaged sweater. Customer service is horrific and they have lost a customer going forward. I’m truly horrified by this company. Please do not shop there if you value companies that value customers. They treat there customers so poorly and unfairly. They also ship out damaged products - the sweater was clearly damaged. I’m appalled!
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customer

Terrible quality mass produced in China at 'Designer' prices

Reviewed on 2021-03-24T19:38:54

I purchased a pair of ‘ cotton denim’ pleated trousers online via Max Mara that were like all Max Mara clothes,pretty expensive. Max mara purports to be a designer store, but is selling overpriced low quality badly made mass produced items from China. 1. These trousers are NOT denim as you would assume, as all denim is made of cotton, but the most flimsy poor quality cotton dyed ‘denim’ you can imagine. Really poor quality fabric 2. The zip and pleats at front have been badly aligned so that the zip bends in the middle and drags the pleats completely out of alignment. 3. The stitching/finish is terrible. 4.the new sizing option is farcical, can no longer find measurements on sight. 5. The trousers are advertised as slightly cropped ie slightly above ankle. In reality they are very long - Im average height. The quality of this item is certainly worse than high street brands such as Jigsaw, at twice the price. So what is the point of Max Mara given their very high prices, poor quality and increasing use of synthetics that spew plastic pollution into our air and water?
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Brid Corrigan

Max Mara

Reviewed on 2021-03-05T13:09:55

I wouldn’t recommend buying anything online from max Mara. I love their clothes and have purchased many items in store.I recently ordered items online which were sent to the wrong address. This was two months ago and When I called they refused to replace the items that I really wanted. I only received a refund for one item a couple of weeks ago and still nothing for the other item although both were purchased together. The customer service in Italy is appalling, there is no option to escalate a matter and very little apology for not being able to fulfill my order or refund promptly. A very disillusioned customer.
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Eviit

MaxMara is an absolute SCAM company

Reviewed on 2021-02-28T22:12:29

MaxMara is an absolute SCAM company. I have purchased a coat from them back in summer 2020,and started wearing it in autumn. A few weeks later, the coat came appart(horrible quality for neatly 2k coat). MaxMara agreed to repair it, however, ever since the coat was sent and delivered to them, no response ot updates for 3 months. They keep telling to wait and that they're waiting for response from another department. Don't waste your time with them!!! They won't communicate with you, all they need is your money. Spend it elsewhere! This is the worst customer service EVER!!!
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Str

Positive experience with the website…

Reviewed on 2021-02-25T22:27:31

I had no bad experience when I ordered from GB max mara webbsite. The bag that I ordered arrived In line with the promised delivery timelines and was carefully and nicely packed.I ordered after brexit and I was worried that the package would arrive from Europe with an additonal duty+VAT bill but it was not the case. Apparently the price on the gb website included all these costs. I can't comment on customer service as I didn't have to deal with them. One note though re the quality /quality control: I have one of their iconic coat (I did bought in a department store, not through max mara web site) and after 6 weeks,despite very light use the stitching of the lining went lose throught he whole lenght of coat's bottom part. Nothing unfixable but I'd expect much more from such a brand. I'm not deducting the stars because I haven't bought the coat on the website.
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Jeanne Elise

I feel I was robbed

Reviewed on 2021-02-25T14:22:04

I would give 0 stars if I could. I followed the prompts to create my return thinking that was the process whether shipping or returning in store.I was going to walk it into my local store which is 4 miles from my house. What could happen I thought? I could be out $1300 dollars. I am going through the same agonizing return process. My package was delivered to a location they had in New Jersey ON THE 9TH. I just hung up with a young lady and was told they would contact me in 24-48 hours. This was a follow up on emails I had last week. Since 48 hours is Saturday I told her I expect to hear back in 24 hours which is tomorrow 9 am or I will call repeatedly. My credit card company advises working with the retailer which seems impossible. If I lost track of following up would I ever receive my money? Are there customers that may have even happened to? Should we all file police reports? Call the Better Business Bureau? Does this need to be investigated?
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Marie Tonks

Refund

Reviewed on 2021-02-25T08:23:32

This is an update on my experience with Max Mara refund system. After 7 weeks of emails and calls trying to get a refund,I finally contacted my credit card provider. They took on the case and miracle a few days later I received a message from Max Mara to say the refunded me!! I will never order from them again. My advise is contact your bank or card provider for assistance.
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Leigh

I’ve absolutely had it with Max Mara

Reviewed on 2021-02-23T22:35:26

I’ve absolutely had it with Max Mara. I’ve always enjoyed shopping there and ordered several items in early December.I needed to return them and had to first wait a month before they would authorize a return. My items have now been sitting in their warehouse in Italy for months with no refund.
read more

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