Review (July 2025)
Media temple provides reliable web hosting and cloud hosting at a premium service level. perfect for developers, web designers and content creators.
63.65M
Estimated Revenue
447.71k
Website Visitors
2.3/5
Trustpilot Score
What do we know about Media Temple?
Estimated Revenue (2020)
$63.65M
Total Funding
$16.09M
Total Employees
130
Founded
1998
Industry
Internet
Last Funding Date
Seed Dec 2012
Location
Los Angeles, United States
About
Media Temple: Media Temple provides reliable web hosting and cloud hosting at a premium service level. Perfect for developers, web designers and content creators.
What is Media Temple's Revenue?
Media Temple's estimated revenue for 2024 is $63.65M.
What does Media Temple do?
For over 20 years, agencies, designers, developers and entrepreneurs have trusted Media Temple's high-powered platforms and personalized 24/7 support to always be there to empower their creativity. Our premium service model combined with our scalable technology allows us to focus on delivering only exceptional quality products and award-winning support to a robust range of clients from top tier designers, popular blogs and apps, and online design communities, to global advertising agencies, artistic e-commerce meccas and cool brands like Red Bull, Nike, Diesel and Under Armour. Media Temple itself is powered by a team of 100+ dedicated employees, centralized in Los Angeles but working across time zones. We're part of the GoDaddy family, providing us a vast network of internal resources to help our clients get the best service possible.
What are the monthly traffic metrics for Mediatemple?
6/mo Traffic Growth
-14.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
448k
Time on Site
1.8Mins
Pages per Visit
2.0
Bounce Rate
69%
How fast is Mediatemple growing?
Mediatemple has grown by 0.1% in the last 6 months according to SimilarWeb.
How do people interact with Mediatemple?
Last month, Mediatemple received 448k visitors who spent an average of 1.8 minutes on the website and visited 2.0 different pages per session. Overall, 69% of people bounce on the first visit.
How do people find Mediatemple?
114.6k people (26%) visit Mediatemple directly. 324k (72%) people search for them in Google. Whereas, 1.6k (0%) discover Mediatemple through Facebook, Reddit, and YouTube. 3.3k (1%) visitors come from Mediatemple's email newsletters. Finally, 705.7 (0.2%) people come from affiliates and or paid referrals.
Who uses Mediatemple?
Mediatemple's top market is the United States and they receive 132.5k (29.6%) people.Then the 2nd is India with 29.5k (6.6%).The 3rd is is United Kingdom with 17.9k (4.0%).
Traffic Growth (last 6 months)
What do Mediatemple's customers say about them?
Review Score
2.3/5
Total Reviews
12
Info
Mediatemple5 Star
10.0%
4 Star
10.0%
3 Star
10.0%
2 Star
10.0%
1 Star
60.0%
Read reviews that mention
Paul Clapp
A sinking ship...
Reviewed on 2021-03-24T14:31:18
Our company has been hosting websites with Media Temple since 2012. The service has slowly degraded over the years to the point it just isn't viable hosting websites with them anymore.I've been working in this industry for over 20 years and you'd be hard pushed to find worse customer service, they just couldn't care less. It's like the people you speak to there have all lost the will to live. A sinking ship it would seem. There are many better hosting companies out there, I'd recommend to anyone to avoid Media Temple at all costs.
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Oscar Mosh
Worst service ever. it's pricey and it doesn't worth it.
Reviewed on 2021-01-06T01:32:46
My domain expired in November, I wasn't able to access my account because apparently was closed (I don't know why and either they know).I couldn't contact support because I wasn't able to log in to my account. I had to send an email with my ID and a form to verify my identity and recover my account (which it toke a couple of days) and then renew my domain. once I did this I was able to contact an agent and renew my expired domain, I was told that I have to pay the domain fee and they were going to wave me the 80 USD fee for the recovery because of the pandemic.
this was back in December. January my domain wasn't working. I contact support which is very difficult because they put you in line to wait around 20 to 25 minutes, but his chat service doesn't have a chime or notification sound. so we never coincide, by the time I checked the chat, it was already disconnected. I had to stay in front of the monitor just watching the window to wait for an agent to be connected. also sometimes if the browser renews the tab, the connection in the chat was lost.
the thing is that apparently back in December the domain wasn't renewed because I did not confirm with the agent that the payment was already made. As stupid as this may sound, the domain now is lost This "premium" service has nothing of premium in it.
I lost my domain, and they simply told me it can't be fixed and I have to wait from 60 to 100 days to buy it again if available. and they just told me this in January, weeks after this process started.
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Caner Murat
I have been a customer of mt for more…
Reviewed on 2020-09-27T09:59:45
I have been a customer of mt for more than 10 years now. I can not complain about the support but grid server is a trash!Very slow server! Not satisfied. Hope to take away my sites as soon as possible.
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JiriMcc
7+ years of great service
Reviewed on 2020-06-22T14:00:53
I was almost hesitant to put this review here as I'm seeing that many people rating the mt™ very low.My experience is different and perhaps give you a slightly different perspective - I have been a satisfied customer of mt™ for more than 7 years now. I have run more than 12 domains for SME's enterprise and have no problem or deal with any issue or challenge we have come across. None of that should put me off from using these guys as a SAS service.
The availability of services was incomparable to others. Mine and my partner's site runs as they should without any major glitch.
Tech support responding immediately and sent me the summary of our conversation once we finish resolving the upgrade or further integration.
Ok, I'm not a technical type as per se. I know what is SSL, how to install DB and manage users. So those who looking for some #terminal #matrix #access thing I'm not it and I can not refer to it.
I'm a very happy customer and will recommend this service to any of my client.
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Alex
Dissatisfied
Reviewed on 2020-05-23T21:40:17
I spend more time on chat than I want to. Most replies are copy paste and full of links for me to follow and find the solution myself.Unless it's a sales pitch, then I have their full attention.
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David
Mediatemple deleted my account after 10 years! No backup!
Reviewed on 2019-09-21T12:41:38
I have been a loyal customer for over 10 years. A month ago they deleted my account altogether because i wasn't able to pay my hosting bill in time.The reason being i was in the hospital due to a serious health complication.
After i got home i received an email that my account had been deleted.
I sent mediatemple 3 emails to ask if there would be a possibility to restore my account, i mean every hosting company holds backups! I received no reply. Then i tried calling and the service agent hung up on me!
I know i should had paid in time but due to circumstances that was impossible. I kindly asked if they could restore my account with a back up, nothing more.
How can you treat a loyal customer of 10+ years that way? At least reply to my question and don't hang up on me.
Worthless and rude customer service.
Oh yeah, and their tech service is a joke as well! Every time something was wrong they would blame it on me, incompetent tech support to say at least.
Stay away from mediatemple. They don't value you as a customer, even if you've been with them for 10+ years.
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Mrt B.
I have been using them for 12 years
Reviewed on 2018-12-19T17:57:07
I have been using them for 12 years! Downtime is so so high and there is no customer support at all.The only support that we have is a copy-paste text without listening to users frustrations. They do not provide any good solutions for us. They used to be number 1 in the market. Hard to understand how they end up here?
Terrible!
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MTuser
Mediatemple service outages - WARNING
Reviewed on 2015-02-20T13:38:29
Mediatemple’s service appears to be in complete meltdown and has experienced multiple outages over the past few months and at least 4 major outages in February alone,totaling nearly 10 hours. We paid for their Move-a-site service and they refused to refund the fees even though the service is unusable. Details appear below.
Major outage Incidents on mediatemple: status dot mediatemple dot net/history
15th Feb – 113 minutes
14th Feb – 94 minutes
11th Feb – 95 minutes
6th Feb – 4 hours 38
27th Jan – 1 hour 16
15th Jan – 24 mins
23rd Oct – 12 mins
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