Review (April 2024)

Newegg.com offers the best prices on computer parts, pc components, laptops, gaming systems, automotive parts, office supplies, and more with fast shipping and top-rated customer service. newegg shopping upgraded™

2.7B

Estimated Revenue

16.45M

Website Visitors

1.4/5

Trustpilot Score

What do we know about Newegg?

Estimated Revenue (2020)

$2.7B

Total Employees

1300

Founded

2001

Industry

Retail

Location

City of Industry, United States

About

Newegg: Newegg Logistics is a division of Newegg dedicated to providing end-to-end ecommerce fulfillment services and 3PL services for B2C/B2B operations.

Social Links

Alexa Ranking: 549

What is Newegg's Revenue?

Newegg's estimated revenue for 2023 is $2.7B.

What does Newegg do?

Newegg Inc. is the leading tech-focused e-retailer in North America, with a global reach in Europe, South America, Asia Pacific and the Middle East. Founded in 2001, the company offers its tens of millions of registered users a comprehensive selection of the latest consumer electronics, entertainment, smart home, gaming products, and much more! Newegg is consistently ranked as one of the best online shopping destinations, and the company regularly earns industry-leading customer service ratings. Newegg is headquartered in City of Industry, California, with North American distribution facilities located throughout the United States and Canada. Interested in selling on Newegg.com? We offer robust fulfillment and marketing services to our Marketplace vendors. Learn more: newegg.io/sellers

What are the monthly traffic metrics for Newegg?

6/mo Traffic Growth

-31.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

16M

Time on Site

4.3Mins

Bounce Rate

44%

How fast is Newegg growing?

Newegg has grown by -55.4% in the last 6 months according to SimilarWeb.

How do people interact with Newegg?

Last month, Newegg received 16M visitors who spent an average of 4.3 minutes on the website and visited 4.0 different pages per session. Overall, 44% of people bounce on the first visit.

How do people find Newegg?

7.1M people (43%) visit Newegg directly. 6.1M (37%) people search for them in Google. Whereas, 901.8k (5%) discover Newegg through Facebook, Reddit, and YouTube. 364.2k (2%) visitors come from Newegg's email newsletters. Finally, 1.3M (8.2%) people come from affiliates and or paid referrals.

Who uses Newegg?

Newegg's top market is the United States and they receive 11.7M (70.9%) people.
Then the 2nd is Canada with 345.1k (2.1%).
The 3rd is is Saudi Arabia with 297.1k (1.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Newegg's ads on Google?

Google Ads

Newegg.com | Newegg Official Site | Great Prices & Fast Shipping‎

https://www.newegg.com/

Newegg Inc. - Built Gaming PCs Available

https://www.newegg.com/p/pl?d=built+gaming+computer

Fast Shipping & Affordable Prices On Desktop Computers And More! Shop Daily Deals.

Keyword: build a gaming pc

Office, Computer & Gaming Desks - Newegg.com‎

https://www.newegg.com/Desks/SubCategory/ID-2881

Big Savings + Fast Shipping. Large Selection of PC Parts, Electronics & More. 24-7 Customer Service · Shop Daily Deals · 3+ Million Reviews

Keyword: gaming desk

Car Stereo In-Dash Receivers & Headunits - Newegg.com‎

https://www.newegg.com/Head-Units-Receivers/SubCategory/ID-557

Big Savings + Fast Shipping. Large Selection of PC Parts, Electronics & More. Types: Desktop PCs & Laptops, PC Components, Electronics, Gaming, Networking, Office Solutions

Powered By Nvidia GeForce - Newegg.com

https://www.newegg.com/NVIDIA/BrandStore/ID-1441?category=creator_laptop,Laptops&#dGJfaWQzOA==&nm_mc=ExtBanner&cm_mmc=BAC-GDR-CoopNVIDIA-_-HolidayUpgrade-_-Dec-_-2020

'Tis The Season To Upgrade. Step Up To The Ultimate GeForce Experience. Explore Offers On Gaming Laptops, Graphics Cards, Desktop Systems, Monitors, & More.

What do Newegg's customers say about them?

Review Score

1.4/5

Total Reviews

1605

Info

Newegg
5 Star
0.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
90.0%
Read reviews that mention
Robert Jervay

NEWEGG SELLING COUNTERFEIT

Reviewed on 2021-04-07T03:47:39

3/23 - Ordered HyperX RAM sticks from newegg. 3/25 (3PM) - emailed to cancel order. 3/25 (11PM)- seller emails that package has already shipped. 3/26 - check USPS website for tracking update - "USPS awaiting package". 3/27 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response; contact new egg who emails seller. 3/28 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. 3/29 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. Multiple calls to newegg - response is (summation) wait. 3/30 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. 3/31 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. 4/1 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. 4/2 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. More calls to newegg with no response. 4/3 - USPS receives package 4/5 - USPS delivers package to Chino mailbox. I open package - COUNTERFEIT HYPERX RAM STICKS. I contact newegg furious... all they say is they will send a return label. Nothing about oh we are sorry... we will take immediate action against the seller... this is not our policy... we will refund your money immediately... none of that! All I get is, we'll send a return label for you to return the product. The seller has up to 10 business days to refund the money. So I get a label... it's UPS Ground. It's shipping to New Jersey (it was shipped FROM Inglewood CA). So Newegg really doesn't care about what has happened thru the process of this transaction. No worries - I disputed the transaction with the bank... emailed HyperX with pictures of the products and told them that newegg sold me counterfeit products... and I'm leaving this feedback everywhere I can!
read more
Troy Gibbons

I want to be fair about any reviews I…

Reviewed on 2021-04-06T00:03:40

I want to be fair about any reviews I give and always give people the benefit of doubt regarding issues.So for now, I will withhold my review until the matter is hopefully resolved. It seems this board only gives critical feedback and I think everyone deserves the opportunity to make things right.
read more
Ri Tech

FaUlty RTX 3070 / Motherboard combo.

Reviewed on 2021-04-05T13:43:01

Bought a RTX 3070 / Motherboard combo. The graphics card was faulty so had to return it.Because it was a international order I didn’t qualify for a replacement which I think is unfair given it took months to get a hold of the card. Iv shipped it off for my refund, will update to 3* aslong as return goes smoothly.
read more
Tanzella

Thor website has been used to steal…

Reviewed on 2021-04-05T04:57:57

Thor website has been used to steal money from me! Horrible security! Don’t give them your information,I didn’t even give that and steal have been robbed!
read more
Timothy “Incredible26069”

horrible customer service

Reviewed on 2021-04-02T16:58:32

horrible customer service. lost my case in shipment and its been two weeks and a lot of phone time and headaches and like talking to a wall.i will never buy a case from them again. i buy about 3k worth of product from newegg a month. i do pc builds on the side and buy most from new egg. 3 or 4 builds a month sometimes more sometimes less.
read more
Solutions Tech Center

Joke of a company

Reviewed on 2021-04-02T16:49:28

Joke of a company - entered Shuffle for GFX cards and received the email that I had been selected after the selection period time.Then went to purchase and said sorry we gave your item to the next customer. Real nice company. Worthless lies.
read more
Graham

Consistently poor customer service

Reviewed on 2021-04-01T19:56:58

Consistently poor customer service. That's the review. They will never bend on anything and you lookat their comps like Best Buy and Amazon who are killing it with customer service and you realize there's no reason to buy from them again.
read more
Rebecca Kennedy

Less than one star

Reviewed on 2021-04-01T18:58:04

Less than one star. Horrible doesn't touch it. Order cancelled, no notification or justification.Account suspended - same. Call to check and was told if they decide to reinstate, it will be days. If they decide not to, you'll never hear anything. And it's not the first time this has happened. How does this company stay in business?
read more

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