Once again I'm still waiting for a…
Reviewed on 2021-05-28T16:26:08
Once again I'm still waiting for a response as I have still not received the shirt that I order middle of May.very disappointed with the service.You get no response to emails asking straight forward questions. This should have been sorted out and delivered by now. Terrible serviceread more
I wonder what has happened to my order…
Reviewed on 2021-05-20T20:18:02
I wonder what has happened to my order (Order 279-3443-4054). Ordered a Tampa Bay super bowl shirt in february to Sweden and has still not received the shirt.According to NFL Shop Europe it was delivered to me via DHL but since they never transfered any email or phone number to DHL I never received any notification and the shirt was returned back. I will contact the NFL organisation and fanatics regarding this. I lost 50 euros in this terrible experience.read more
Got tj max quality for double the $
Reviewed on 2021-05-14T21:26:08
Had a problem with the quality of they product itself and they would do nothing about it.Customer reps where lazy when talked to on the phone and disnt want to do nothing to help with the return. Return got denied cause of custom made. Jersey looked like something you get at tj max for 60$ paid 125 plus shipping. Definitely feel like I got took to the cleaners. Love how every other article got a response right away. Guess after reading all this they have no value for there customersread more
Can someone please explain why service…
Reviewed on 2021-05-01T17:39:33
Can someone please explain why service members are only celebrated in the winter with cold gear.Many of us live in areas were the weather doesn't require jackets and long sleeves.read more
Cristin provided me with excellent…
Reviewed on 2021-04-29T17:58:44
Cristin provided me with excellent customer service! I will continue shopping at NFLShop.com!
Reviewed on 2021-04-22T13:48:35
Bought some helmets. One wasn’t included in the box. Tyler
Fan Advocate - Fan Services and Support Was able to help me get a replacement and I have tracking now.Thanks for all your help Tylerread more
I ordered an item which arrived badly…
Reviewed on 2021-04-16T16:28:58
I ordered an item which arrived badly damaged. I submitted a refund claim and it was quickly granted.Kaitlin was my Fan Advocate and she was great!read more
Ordered a 2XL men's shirt and it says…
Reviewed on 2021-04-14T20:14:12
Ordered a 2XL men's shirt and it says 2XL on the tag but is way WAY smaller than it should be.2XLs run big on me and this was as small as a large or maybe smaller than that even.
I needed to return it. So after getting ripped off with bad shipping prices(and they charge you even more for handling separately to nickel and dime you even more) to return the item they will take 9.99 from my refund away on top of that. Shipping is slow, shipping prices are overpriced, item descriptions are bad, and sizing is inaccurate and all over the place and insanely inconsistent.
I'm done buying from them or fanatics in general ever again unless they can at least not take another 10 freakin' dollars away for returning. I don't expect them to help because fanatics anything is notoriously unhelpful and horrible customer service. DO NOT SHOP WITH THEM.read more
