Ninjaone Review (January 2026)
The easiest IT management platform. No contracts or platform fees. Free onboarding and local support. An all-in-one RMM MSPs & IT departments love for growing their business.
The easiest IT management platform. No contracts or platform fees. Free onboarding and local support. An all-in-one RMM MSPs & IT departments love for growing their business.
What is Ninjaone's Revenue?
Ninjaone's estimated revenue is $310M.
What does Ninjaone do?
The easiest IT management platform. No contracts or platform fees. Free onboarding and local support. An all-in-one RMM MSPs & IT departments love for growing their business.
NinjaOne has become the go to Tool
NinjaOne has become the RMM go to Tool for our organisation, as a Managed Service Provider, we are able to troubleshoot and perform all necessary work to support our clients The NinjaOne team is always at hand making our job so much simpler
A great business partner!!
After trying different RMM and PSA solutions in such a short time, the transition to NinjaOne was simple and straightforward. It is very powerful, easy to navigate, and has an amazing user interface. Excellent integration with external applications. Plus, the staff and customer service and support community are just amazing. Thanks NinjaOne!
Sales Team were very eager and happy…
Sales Team were very eager and happy for me to join, and speaking with technical staff has always been pleasant and helpful, however It is a real shame to see a lot of missing functionality that needs to be provided by the customer/myself. The platform has a lot of bugs to iron out with software and scripts inconsistently running on endpoint devices and with varying success. As just a monitoring tool, it is excellent but for management... not so much I would also disagree with the salesman statement that NinjaOne is easier to setup than Intune as Intune is feature complete and provides options and tools to diagnose and solve problems.
Very untrustworthy bands of thieves
Very untrustworthy bands of thieves stolen money from our company
NinjaOne Account Manager Leads
Bad leadership can undo even the strongest teams. During my time at NinjaOne, I saw how an overly micromanaging and ineffective CSM management style under CSM Manager Ninad Pandit slowly pushed talented, hardworking employees out the door (Oscar, Ben, Faraaz and Emma). Instead of empowering people, the approach created frustration and burnout. It was a reminder that retaining great employees isn’t just about perks or products, it’s about trust, competence, and knowing when to lead versus control. Ninjaone its the time to review the managers and consider Ninad Pandit one of the worst NinjaOne Australian employees. MJ was much better than Ninad when he led the CSM team in Australia.. #Ninad has to be out of NinjaOne AU asap as he has zero management skills.
Blatant Harassment
For five years I've been asking these people to stop contacting me. They email me, call me and leave me voicemails incessantly. They couldn't care less, it's obviously a joke to them. DO NOT REACH OUT FOR A QUOTE. They will NEVER lose your contact information and will harass you for YEARS.
DO NOT PURCHASE
We have used several remote applications and this is the worst by far. It takes more than twice the time to access my work and accomplish anything. It has split my work into two screens and makes me surf up and down like the old days before humans figured out how to display everything on the screen provided. It is a nightmare. DO NOT recommend!
I'm really unhappy with the Sales team
I'm really unhappy with the Sales team. They feel like car salesmen, each with their own agenda and prices that change weekly. There is no transparency and they are not trustworthy. We will take our business elsewhere. Be warned.
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