I WILL NEVER ORDER ANYTHING FROM OLIVE+PIPER EVER AGAIN AND THEY ARE LIARS AND TERRIBLE WITH CUSTOMER SERVICE
Reviewed on 2021-02-17T03:26:26
I would never order from this company again for not helping me when their delivery company DHL keeps lying to me saying my package was delivered when all was delivered was my Amazon package.I never received your package from your business. I keep getting terrible customer service and no help with my issue. I want my money back to from your business. They keep making me feel like a liar when I know for a fact that their delivery company DHL is lying to me and to them a lot. If I was you I wouldn’t order any products from this company ever again and neither should any of you. Save your self from the worst business and delivery company DHL ever and don’t do business with them ever!!!read more
I purchased a beautiful pair of…
Reviewed on 2020-08-27T02:22:12
I purchased a beautiful pair of earrings from Olive and Piper to wear to my daughters wedding.They arrived quickly and were absolutely perfect. Very good quality and I loved the fact they were made in the USA.read more
Reviewed on 2020-06-15T17:45:14
This company is amazing, I received all of my jewelry but one pair had a missing gem!The customer service was sooo quick, they replied and sent out a new pair on the same day. The jewelry looks absolutely incredible and online pictures don’t do it justice. Intricate and perfect for every day wear. Also classy enough for my wedding day for the other pairs. I highly recommend olive & piper. Support your Canadian shops :)read more
Reviewed on 2020-02-19T02:23:19
These pieces are amazing! They make a causal outfit into something special and i feel like a million bucks in my jewels!This is now my first go-to for gift giving as the selection and pricing is great as well. I have two daughters who also love the products. Thanks for the attention to detail and caring what the customers think!read more
I am highly disappointed and they hide bad reviews!!
Reviewed on 2019-12-31T01:53:28
I am highly disappointed in this company . I bought myself earrings for my wedding,a bridal party of six both earrings and bracelets and the mother of bride and groom both earrings and bracelet. So I ran tight on money to even buy myself a matching bracelet until now when I got an email saying 25% off sale items so I thought great! I’ll be able to buy my junior bridesmaids earrings since there’s a set of 3 and then it’s my birthday next month so I thought I could get my full price bracelet and get my free birthday gift. It of course wouldn’t work so I chatted with Kiera about it from customer service. She rudely explained that I couldn’t combine coupon codes and also said it was 20% not 25% off sale items and didn’t even know what coupon codes were out there. She didn’t offer the solution that was obvious... do one transaction of buying a bracelet and adding the coupon code to get the free birthday necklace. And then honoring the 25% off the earrings because I already spent over $400 on costume jewelry and I’m only asking them to honor their false advertising. Apparently I should have seen it in the fine print. Great customer service (sarcasm)... Jewelry is over priced and cheap looking. Don’t be fooled by instagram or this company.
Also interestingly enough, my one star review never made it to your website even though I’m a verified buyer. And I can’t even return my jewelry because of your customer friendly policies. Now I can’t even match a bracelet to my earrings because I refuse to give more money to a small business company who treats good paying customers like this. I’m so so disappointed...read more
I am a stressed out bride who ordered…
Reviewed on 2019-05-29T01:47:01
First off, I emailed them to cancel my order, never heard back till 3 days later saying it was SHIPPED when I clearly wanted to cancel the order,then anxiously awaited to see if the order will come in time for the wedding. Low and behold, I am a stressed out bride who ordered $152 worth of 5 earrings, and I received 2!!!! TWO EARRINGS OUT OF FIVE. I am leaving for my wedding in a few days and cannot get a replacement, and there is no one to contact over the phone, only through email! This is disgraceful, I've never had issues with an online company before with such awful customer service, let alone sending me an incorrect amount of items. How hard is it to count the items being shipped?!? I better be refunded the entire amount that I paid!!!read more
Reviewed on 2019-05-28T18:31:09
Fake company. Agree with the most recent review. This does not appear to be a real company.I placed an order over two weeks ago and have not received any updates or a shipping confirmation. I've tried contacting their customer service and received a curt response questioning my definition of "delay." In what world do you think waiting over 2 weeks before shipping an item is customary? Apparently there is fine print on one of their product pages that says items ship out 4 weeks after order.
They're probably waiting to order your item from china and then ship it to you. That's likely why the shipping delays. DO NOT BUY from this company. Total sham.read more
Reviewed on 2018-11-19T22:26:46
I've bought a few items for my girlfriend from Olive and Piper. She loved everything I bought.