Review (August 2025)
Explore the latest version of oneplus of phones, digital tvs, wearables, audios. check out the best-selling oneplus 9 series and the oneplus nord series.
1.9B
Estimated Revenue
175.21k
Website Visitors
1.8/5
Trustpilot Score
What do we know about OnePlus?
Estimated Revenue (2020)
$1.9B
Total Employees
1900
Founded
2013
Industry
Consumer Electronics
Location
Shenzhen, China
About
OnePlus: OnePlus creates beautifully designed products with premium build quality & brings the best technology to users around the world. No tradeoffs, we #NeverSettle.
What is OnePlus's Revenue?
OnePlus's estimated revenue for 2024 is $1.9B.
What does OnePlus do?
This is our story. It's a story that starts with a group of innovators. Back in 2013, the smartphone industry was stagnating. We imagined a better kind of smartphone and a better way of doing things. Our goal was to build a smartphone we would want to use ourselves. What started as a passion project soon turned into a global community. Fueled by a groundswell of support, we sought to redefine the way Android smartphones were built. This is who we are. We are a community looking to deliver true flagship experiences with smooth performance, quality software, and expert craftsmanship. We focus on the things that matter most to us - design and user experience. Most importantly, we're not just doing it for ourselves. Our mission is to share the best technology, built hand-in-hand with you.
What are the monthly traffic metrics for Oneplus?
6/mo Traffic Growth
-29.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
175k
Time on Site
1.7Mins
Pages per Visit
2.0
Bounce Rate
69%
How fast is Oneplus growing?
Oneplus has grown by 4.4% in the last 6 months according to SimilarWeb.
How do people interact with Oneplus?
Last month, Oneplus received 175k visitors who spent an average of 1.7 minutes on the website and visited 2.0 different pages per session. Overall, 69% of people bounce on the first visit.
How do people find Oneplus?
83.1k people (47%) visit Oneplus directly. 10.7k (6%) people search for them in Google. Whereas, 328.9 (0%) discover Oneplus through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Oneplus's email newsletters. Finally, 257.2 (0.1%) people come from affiliates and or paid referrals.
Who uses Oneplus?
Oneplus's top market is the China and they receive 46.6k (26.6%) people.Then the 2nd is India with 22k (12.5%).The 3rd is is United States with 17.6k (10.1%).
Traffic Growth (last 6 months)
What are Oneplus's ads on Google?
Google Ads
OnePlus 5T is coming - Meet our best flagship yet - oneplus.net
https://oneplus.net/event
Watch the exclusive reveal live on November 16.
oneplus.net - OnePlus Student Program - Join now for 10% off
https://oneplus.net/ca_en/student-program
Join the new OnePlus student program and get 10% off any order! Snapdragon™ 835 · 8GB RAM + 128GB Storage · Ships Immediately · Free standard Shipping
oneplus.net - OnePlus Student Program - Join now for 10% off
https://oneplus.net/ca_en/student-program
Join the new OnePlus student program and get 10% off any order! Ships Immediately · 8GB RAM + 128GB Storage · Free standard Shipping · Snapdragon™ 835
All-new OnePlus 3T - Powerful Smartphone - oneplus.net
https://oneplus.net/3t?utm_source=google-search&utm_campaign=brand-en&utm_medium=ecommerce
Developed with care for an unmatched user experience. Snapdragon™ 821 · 6GB of RAM · Now Only $439 · Free Shipping · Ships Immediately
OnePlus 5T Exclusive Offer - For a limited time - oneplus.net
https://oneplus.net/oneplus-5t
Our best flagship with dual camera + more. Buy today for 10% off accessories. Free standard Shipping · Student Program 10% off · 8GB RAM + 128GB Storage · Open sales
Keyword: oneplus 3t
What do Oneplus's customers say about them?
Review Score
1.8/5
Total Reviews
1533
Info
OnePlus5 Star
20.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Hannah McIlwraith
Good Phones, Terrible Customer Service
Reviewed on 2021-05-22T13:36:33
I ordered a new One Plus 8T on 25 March as I thought my old phone had given up the ghost.After a day my old phone started working again so I returned the new 8T the day after receiving it (27 March). The returns process on the website wasn't the clearest but I described where requested the reason for the return and was provided with a return label. The phone box was unopened and everything was returned in its original packaging so I assumed it would be fairly straightforward. It is now almost 2 months later and I am still yet to receive my refund for the phone. I have been in contact with the One Plus customer service team who, whilst always being polite, have completely failed to offer me any explanation as to why my refund has yet to be processed. For the first few weeks I was passed to different support people, always telling me that my problem had been escalated. Now I am finally dealing with one person but I keep being told that it will just be a few more days - three times!! I'm getting so fed up I'm seriously considering submitting a claim through the small claim courts for my money. I had previously been a massive fan of One Plus phones and, whilst the phones are no doubt still great, I will never go back to them due to this incredibly poor customer service.
read more
CS
Rejected a damaged delivery, tough luck
Reviewed on 2021-05-20T14:06:32
Only 1 as I can't put less.
Rejected a damaged delivery and they wont refund me.
Customer Service is a nightmare!!!
As per their order email,I rejected damaged package to be told they wont send out a replacement, they'll only refund.
They can't provide me any documentation to state that is the process.
They then receive the device back and get into a dispute with the delivery firm about it. Still no refund.
I must wait for them to sort out the blame of why there was a damaged parcel between them. (To get my refund for a device I was never in receipt of.)
This would all be bad enough but I have to beg for updates every couple of days. To which I get a stock response of "we're looking at it, wait 48 hrs' 15days after rejecting the delivery. Each way I chat to their people (i'd like to say customer service but they're just not) I get a slightly different take on it. If I'd been told the whole process upfront I may have understood but being led on every couple of days is insulting.
The last straw was being on a call to a 'complaints' person to be told, 'oh, you should've accepted the parcel and then returned it'.
I quote "Note: If the parcel arrives with severe damage to the packaging, please refuse the delivery. Before signing for the parcel, unbox the parcel and check if everything in your order is included."
Wow, just wow. I had a previous device and do love their devices but I'd rather go somewhere else just so I know I'm not going to be mucked about.
read more
Chaitanya Phuloria
Innovative approach!
Reviewed on 2021-05-19T14:21:04
I bought the product from my friend's prime account.
Just bought my headset from OnePlus store,working fine as hell. Love the focus on user experience. Really setting the standards high.
read more
Aaron Veeder-Sweeney
Love their elegant simplicity
Reviewed on 2021-05-19T13:35:50
Have always loved the elegant simplicity of OnePlus phones - each phone of theirs that I have tried just keeps getting better!Thanks guys!
read more
Velan Pandian
Don't buy OnePlus mobile in OnePlus Website
Reviewed on 2021-05-17T19:28:21
One Plus had requested to submit the police report for loss of parcel but not sharing signed delivery copy to get police report.I spoke to FedEx, they are saying, it is possible to delivered different apartment # if the address is multi level apartment building. FedEx was asking One Plus to submit the claim to check their side but no response from One Plus. I lost my hardly earned $$. they don't care about customers. very worst customer service in the world and they are irresponsible.
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Kate
Third review..
Reviewed on 2021-05-17T14:15:57
Third review... after waiting over 6 weeks for phone repair and getting absolutely nowhere with customer services...I threatened citizens advice consumer services and all of a sudden I was getting a replacement phone even though they had previously ignored this request! Now, low and behold there is yet another delay and I STILL haven't received the replacement phone (over 7 weeks later)... this company is the biggest joke EVER! APPAULING AND VERY UNPROFESSIONAL... Don't even deserve a 1star rating!
read more
rakesh siti
one plus
Reviewed on 2021-05-17T05:30:24
one plus provides good phones in the range one is willing to pay. it has all the features which arethere in a samsung or an iphone.
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Tesh Parmar
Poor customer service
Reviewed on 2021-05-16T11:59:04
Phone less than 6 months old with intermittent network issues - sent in for repair once and issue still not fixed.Been hung up on twice by call centre and they won’t issue a refund or replacement under the consumer rights act 2015. Have used oneplus phones for years but certainly won’t be using them again.
read more
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